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Tufts Health Plan

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Tufts Health Plan

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Tufts Health Plan Reviews

Updated Nov 29, 2022

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Found 392 of over 434 reviews
3.9
80% Recommend to a Friend
90% Approve of CEO

Found 393 of over 434 reviews

3.9
80%
Recommend to a Friend
90%
Approve of CEO
Tufts Health Plan President and CEO Thomas Croswell (no image)
Thomas Croswell
164 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Tufts Health Plan and is not affected by filters.

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  1. 5.0
    Former Employee

    Change happens

    Oct 12, 2022 - IT Lead Business Systems Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved the fast paced projects and changes to better the members experience with health insurance.

    Cons

    Merged to form a new umbrella organization with another regional health plan.

    Be the first to find this review helpful
  2. 2.0
    Current Employee, more than 1 year

    Working from home

    Nov 29, 2022 - Member Service Representative in Canton, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Insurance for family and better understanding of your insurance in general.

    Cons

    The passive aggression from experienced reps The time off calendar sucks

    Be the first to find this review helpful
  3. Join the Tufts Health Plan team
    See Our Latest Jobs
  4. 3.0
    Former Employee, more than 3 years

    Great co-workers/bad infighting

    Nov 2, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team members. Salary was good.

    Cons

    A lot of internal politics added to stress.

    Continue reading
    Be the first to find this review helpful
  5. 1.0
    Current Employee

    No clear structure

    Nov 7, 2022 - Senior Healthcare Analyst in Canton, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice Coworker’s , office building

    Cons

    Organizational culture and management strategy/structure

    1 person found this review helpful
  6. 3.0
    Former Employee, more than 5 years

    good company

    Oct 15, 2022 - IS Customer Support Specialist in Watertown, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good benefits, growth opportunities, good training

    Cons

    terrible user community, most people are entitled and condescending

    Be the first to find this review helpful
  7. 5.0
    Former Employee

    small group account manager

    Sep 6, 2022 - Commercial Insurance Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benefits and work environment

    Cons

    No cons I can think of/

    Be the first to find this review helpful
  8. 5.0
    Former Employee

    Administrative Assistant III

    Sep 3, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, parking, cafeteria, location

    Cons

    Commute, hours, pay, etc etc

    Be the first to find this review helpful
  9. 4.0
    Former Employee

    pro's

    Aug 18, 2022 - Telephonic Nurse Case Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved working with my members and co workers

    Cons

    We were micromanaged by middle management

    1 person found this review helpful
  10. 4.0
    Current Employee

    Program management

    Aug 18, 2022 - Program Manager in Canton, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, supportive team player

    Cons

    I prefer not say. Too many projects going on

    Be the first to find this review helpful
  11. 5.0
    Former Employee, more than 1 year

    Good

    Aug 2, 2022 - Sales Represetative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefit and pay also insurance

    Cons

    None Cons for this company

    Be the first to find this review helpful
Viewing 1 - 10 of 393 Reviews
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Tufts Health Plan Reviews FAQs

Tufts Health Plan has an overall rating of 3.9 out of 5, based on over 434 reviews left anonymously by employees. 80% of employees would recommend working at Tufts Health Plan to a friend and 61% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Tufts Health Plan employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Tufts Health Plan. This rating has been stable over the past 12 months.

80% of Tufts Health Plan employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tufts Health Plan 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Tufts Health Plan to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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Point32Health is our corporate name. Harvard Pilgrim Health Care, Tufts Health Plan and our other brands will continue to show up as they...More

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Company Updates

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Tufts Health Plan

732 days ago

Company News
We’re proud to have landed on The Boston Globe's top places to work list for a decade!
Shared image - Top largest employers in Massachusetts for 2020 - The Boston Globe
Top largest employers in Massachusetts for 2020 - The Boston Globe
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Tufts Health Plan

770 days ago

Tufts Health Plan has become aware that some individuals have received fake Tufts Health Plan checks after applying online for jobs with a vitamin company. The applicant then receives emails encouraging them to deposit the checks and use the funds to purchase supplies. These checks are not genuine and will not pay. Anyone who has a concern that they may have received a fake check may contact Tufts Health Plan’s Fraud Prevention and Recovery Unit at 877.824.7123 or fraudandabuse@tuftshealth.com
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Tufts Health Plan Photos

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Tufts Health Plan photo of: Tufts Health Plan employees with CEO Tom Croswell on Volunteer Day 2017
Tufts Health Plan photo of: 12  employees recently volunteered at The Food Project and harvested almost 300 lbs. of produce. The food will go to hunger relief organizations or local CSA and farmers' markets. Great job team!
Tufts Health Plan photo of: Our Watertown office is lighting up purple for the month of September as we show our support of the fight to #EndAlz.
Tufts Health Plan photo of: Our team at the 2018 Plymouth Walk to End Alzheimer's.
Tufts Health Plan photo of: Our team at the 2018 Plymouth Walk to End Alzheimer's.
Tufts Health Plan photo of: CEO Tom Croswell speaking at the launch of Providence's first bike share program. We proudly partnered with JUMP Bikes, Lifespan and the Rhode Island Public Transit Authority on this initiative.
Tufts Health Plan photo of: Tufts Health Plan employees at the 2018 Boston Pride Parade
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Glassdoor has 434 Tufts Health Plan reviews submitted anonymously by Tufts Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if Tufts Health Plan is right for you.