Tufts Medical Center Reviews | Glassdoor

Tufts Medical Center Reviews

Updated May 7, 2017
148 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Michael Wagner
49 Ratings

148 Employee Reviews

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Pros
  • Lots of hands on work and opportunity to learn (in 6 reviews)

  • flexible hours to accomodate work- life balance (in 5 reviews)

Cons
  • Low pay compared to other non-profits in the area (in 7 reviews)

  • Lack of resources, high turnover, benefits aren't that great (in 3 reviews)

More Pros and Cons

  1. "Medical Technologist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Boston, MA
    Current Employee - Medical Technologist in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tufts Medical Center full-time (More than 5 years)

    Pros

    Good Hospital to work for

    Cons

    Friendly people and conducive environment to work

    Advice to Management

    Management are good people and always ready to help.


  2. "Administrative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Boston, MA
    Current Employee - Administrative in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Tufts Medical Center full-time (Less than a year)

    Pros

    Great location , good benefits, some nice people.

    Cons

    The HR department is incredibly inefficient and difficult to work with. Also, the building I work in is not very well maintained. The most important "can ," though, are the managers. From our department's supervisor on up, the managers do not recognize hard work. They also exhibit a shocking lack of awareness of the procedures and laws around the work our department does . They make decisions that affect our work without ever including us in any way, and the decisions actually make it more difficult to get the work done. Training is minimal to nonexistent. So is recognition of a job well done.

    Advice to Management

    Take a hard look at the managers of departments with very high turnover. They are the reason why.


  3. Helpful (3)

    "Tufts is a mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tufts Medical Center full-time (More than 3 years)

    Pros

    Your co-workers. Everyone works hard for the greater good of the patients, no matter what your role is. It's very much a bunker mentality.

    Cons

    The executive leadership has no clue about what goes on at Tufts. They're so removed from the day to day operations, they can't see all the issues right in front of their faces.

    The place is filthy; offices get flooded with no protocols or solutions with regard to cleaning/repair, there are cockroaches all over the place, meds and supplies are routinely lost.

    Morale is at an all time low, people aren't happy, "employee satisfaction/engagement" is just a buzzword and has no importance.

    Hard work is not recognized, but pandering to management is rewarded. Showing initiative and a desire to progress is not valued; aligning yourself to the right manager and being a "yes-man/woman" is the key to get ahead. And any employee issues are constantly ignored, leading to stressful workplace environments.

    Departments are overworked and underpaid, with a constant "do more with less" philosophy that management says they've moved away from since the NEMC days.

    Advice to Management

    Sweeping changes need to be made if management truly cares about it's employees and wants to consider itself a top-notch Boston hospital.


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  5. Helpful (3)

    "Amazing work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Wellesley Hills, MA
    Current Employee - Patient Care Coordinator in Wellesley Hills, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tufts Medical Center full-time (More than a year)

    Pros

    Terrific Communication
    Open to new ideas
    Encourages creativity

    Cons

    Parking is at a premium

    Advice to Management

    After holding positions at a couple different organizations in the area, I feel I have found my "home". I was welcomed into TMCCC Wellesley with open arms. The people (providers, clinical staff, and administrative staff) are the friendliest and the kindest people I have at the opportunity to work with. The management team, both local and senior, have the up most respect for everyone in the office. Whether you have been in the office for one day, or 20 years, you feel appreciated and feel like you belong. Communication is key in a successful organization, and that is something that is taken in high regard at this facility. This is one of many reasons why the office is a success, and everyone gets along so well.


  6. Helpful (1)

    "PA-C"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pac in Boston, MA
    Current Employee - Pac in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tufts Medical Center full-time (More than 8 years)

    Pros

    Small, tight knit, family feel. Patients can feel this and become part of the family very easily.

    Cons

    Lots of promotion of internal candidates to presumably save money.

    Advice to Management

    Management very visible and approachable. Thank you.


  7. "Registered Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Boston, MA
    Current Employee - Registered Nurse in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tufts Medical Center full-time (More than a year)

    Pros

    Family oriented group within all hospital departments. Great services, benefits, work/life schedules

    Cons

    Poor RN wage system. Not sure if union is doing all that it can to fight for better staffing ratios, wages, retirement packages for seasoned RNs

    Advice to Management

    The sum is greater than its parts, so please take care of the parts!


  8. Helpful (1)

    "Review of this company is good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Boston, MA
    Former Employee - IT Analyst in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tufts Medical Center full-time (More than a year)

    Pros

    A lot of experience to be gained

    Cons

    None that I can think of

    Advice to Management

    Listen to your employees and the company will always be successful


  9. "Practice Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practice Coordinator in Wellesley, MA
    Former Employee - Practice Coordinator in Wellesley, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Tufts Medical Center part-time (Less than a year)

    Pros

    No pros at all, horrible place to work.

    Cons

    Old systems, No resources. Lack of appreciation. You are hired for one thing but end up doing the job of three people. Takes weeks and months for you to get log ins and passwords to things. Managers lack management experience. Providers feel like they are entitled to someone always doing something for them. Very disorganized and a lack of communication between management and employees. Everything is word of mouth and you can never get a clear answer about anything. Absolutely no training what so ever. Co-workers are very rude and unwilling to train new employees. You are never told you are doing a good job you are only told when you didn't do something right. you have men in the office who act like women. Overall just a very negative work environment. i wouldn't recommend this company to my worse nightmare. Save yourself the frustration and choose a hospital in Boston that will actually value you, and take the time to train you properly.

    Advice to Management

    Do not higher someone for a management position just because they have been there for 17 years and you don't feel like going through the hiring process.


  10. "Disappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Coding Analyst in Remote, OR
    Former Employee - Senior Coding Analyst in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tufts Medical Center full-time

    Pros

    Respected academic institution. Great benefits, great pay.

    Cons

    Micromanagement. Disjointed and absent training, rude managers. Inefficiency all around the Physician Office. They focus on the dollar instead of process training to get new employees up to speed.

    Advice to Management

    If you want the best people-know the job, train properly, and temper your words with respect! Let your employees do their job without constant brow beating.


  11. "ANALYST"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Boston, MA
    Current Employee - Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tufts Medical Center (More than a year)

    Pros

    Good Place to Work, Diversity of culture and good management. reasonable people to work with sometimes it can get noisy but very good people over there. amazing culture, Good Management, and willing to help and work together to achieve patient safety. Boston ca be busy sometimes and public transportation is not that great but overall it is a nice and great place to work.

    Cons

    Boston ca be busy sometimes and public transportation is not that great especially during Winter. Since it is located in the city there is no such thing called Free Parking.. lol


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