Turning Stone Reviews | Glassdoor

Turning Stone Reviews

Updated July 21, 2017
13 reviews

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4.0
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Ray Halbritter
6 Ratings

13 Employee Reviews

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Pros
  • Pretty good benefits, well known (in 6 reviews)

  • They have really great benefits-health insurance, 401k paid time off etc (in 3 reviews)

Cons
  • No support from upper management (in 9 reviews)

  • Probably not much upward mobility, or it would take quite a while to progress (in 3 reviews)

More Pros and Cons

  1. "No development within departments and little upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Turning Stone full-time

    Pros

    Flexible hours, multitude of departments and positions

    Cons

    Very little upward mobility, no time is taken to better guest relations by discussing opportunities with employees

    Advice to Management

    Talk with your employees about what can be improved and actually listen. The associates know more about day to day interactions with customers than management does.


  2. "Good place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Turning Stone full-time

    Pros

    Benefits, great co-workers, professional establishment that is always busy.

    Cons

    Guests are not the best

  3. "A good place to work if your single."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Blackjack Dealer in Verona, NY
    Former Employee - Blackjack Dealer in Verona, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Turning Stone part-time (More than a year)

    Pros

    I met a lot of nice people from both Utica/Rome, and Syracuse. Most jobs are very demanding, but the frindge benefits often times out way the tolls.

    Cons

    Commute time, pay in some instances, and middle managements unsympathetic in granting sick days.

    Advice to Management

    Stay out of the retail business and focus more on entertainment.


  4. "This Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    This place is fun to work

    Cons

    it sucks if you work overnight


  5. "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The people are very nice and accommodating to your personal needs

    Cons

    Management is slow to change with the times


  6. "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cage Cashier
    Former Employee - Cage Cashier
    Recommends
    Neutral Outlook

    I worked at Turning Stone full-time (More than a year)

    Pros

    nice people, environment was nice enough to work in, coworkers were nice, interdepartmental cooperation was good most of the time

    Cons

    did not like the smoky environment, grave shift food was not the best, being constantly short staffed was annoying

    Advice to Management

    don't micromanage the things that don't matter


  7. "Growth and opportunites"

    StarStarStarStarStar
    Current Employee - Operations Supervisor in Holland Patent, NY
    Current Employee - Operations Supervisor in Holland Patent, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turning Stone (More than a year)

    Pros

    Great place to grow with.

    Cons

    All venues are short staffed

  8. "From perspective of a graveyard shift dealer, good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Verona, NY
    Former Employee - Table Games Dealer in Verona, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Turning Stone part-time (Less than a year)

    Pros

    Blackjack school was excellent, will never forget that. 20 minute break after every hour. Most everyone on grave is friendly, from other dealers to the scheduler. A lot of camaraderie. Pay is decent and if you go full-time the benefits sounded solid too. It can be a fun work environment too. The resort at large has a lot of employee events (picnics, casino tournament) and "extracurriculars" (Toastmasters). The Oneidas seem aggressive about the incoming competition from new casinos, so wouldn't worry about that. During my time there was a dealer shortage, so voluntary 6-day workweeks were offered if you wanted the extra money.

    Cons

    Starting out you'll get either swing or graveyard shift - the hours can burn you out after a while. You have to come in about 30 minutes early to catch the bus from the employee lot, plus everyone goes out on the floor 5-10 minutes before actual start time. Say goodbye to your Friday and Saturday nights as these are the busiest times. Probably not much upward mobility, or it would take quite a while to progress. They used to give raises but seemed to have ceased that entirely. A few bad apples on grave, who you'll have to deal with as supervisors. Some nights the negativity of guests, plus having smoke constantly blown in your face or putting up with verbal abuse, can get to you. Overall it's a simple job (technically speaking) but not an easy job.

    Advice to Management

    Floor supervisors full-out screaming at dealers - that's rare but unbecoming to guests, and should be discouraged. Also maybe encourage more upward mobility in those that show initiative.


  9. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    you meet alot of ppl

    Cons

    lack of communicaton between upper management lower level team members


  10. "Good company, just wasn't for me anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Black Jack Dealer in Verona, NY
    Former Employee - Black Jack Dealer in Verona, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Turning Stone full-time (More than 8 years)

    Pros

    They have really great benefits-health insurance, 401k paid time off etc.-they are a large and prospering company even in this time of recession, are still growing, expanding and creating new jobs! In the 9 years that I worked there, they only had one set of lay-offs.

    Cons

    Open everyday even on holidays. Stopped giving annual raises about 4 or 5 years ago even though they are doing so well with this economy. Some of the upper management have no compassion for their employees and are not equipped to be understanding of their co-worker's personal needs. The business itself is a completely different breed of animal and is not for everyone, especially if you don't have a tough skin for casino life. Also, be prepared for things to change on a daily basis with no explanation why.

    Advice to Management

    Don't forget where you came from. Most of you started out on the bottom rung and some of you forget to look down from time to time. Be more approachable and put into practice the things that you are preaching. Other than that, great job and thank you for the opportunities that I was given.


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