Turning Stone Reviews | Glassdoor

Turning Stone Reviews

Updated July 4, 2017
65 reviews

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65 Employee Reviews

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Pros
Cons
  • No support from upper management (in 9 reviews)

  • Long, long hours for salaried employees (in 3 reviews)

More Pros and Cons

  1. "Growth and opportunites"

    StarStarStarStarStar
    Current Employee - Operations Supervisor in Holland Patent, NY
    Current Employee - Operations Supervisor in Holland Patent, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turning Stone (More than a year)

    Pros

    Great place to grow with.

    Cons

    All venues are short staffed


  2. "Loved it and hated it..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games in Verona, NY
    Former Employee - Table Games in Verona, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Turning Stone full-time (More than 10 years)

    Pros

    I met some great people. The benefits are good. The 401k match is fantastic. Human resources does a fantastic job putting together employee programs.

    Cons

    The benefits started out fantastic and have worked their way down to acceptable. Every year it seemed that more and more was taken away. In 21 years I learned very little about the gaming business, as I have discovered since leaving. Casino management has become petty and promotes based on looks and not on experience or ability. If you are good at stroking egos you will do well working in table games.

    Advice to Management

    Shed the "my way or the highway" mentality and let top 10% do their thing.

  3. "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concession Attendant in Oriskany, NY
    Former Employee - Concession Attendant in Oriskany, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Turning Stone part-time (More than a year)

    Pros

    Amazing fellow employees they become like a second family

    Cons

    You are just a number, stressful environment, never appreciated or backed up by management, can't get time off and work every holiday, if you are asian you get special treatment


  4. "24/7 hustle and bustle atmosphere with a focus on guest service, appearance standards, and good employee relations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Verona, NY
    Current Employee - Anonymous Employee in Verona, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good opportunities for adjusting work-life balance as a hourly employee. Management promotes skills development, personal growth, and offers frequent training.

    Cons

    Challenges include disorganized lower-level management, scheduling conflicts, and very limited cross training, which becomes useful in the event of employee loss.

    Advice to Management

    Be more relatable, the people on the bottom are the reason you have a place on top.


  5. "From perspective of a graveyard shift dealer, good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Verona, NY
    Former Employee - Table Games Dealer in Verona, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Turning Stone part-time (Less than a year)

    Pros

    Blackjack school was excellent, will never forget that. 20 minute break after every hour. Most everyone on grave is friendly, from other dealers to the scheduler. A lot of camaraderie. Pay is decent and if you go full-time the benefits sounded solid too. It can be a fun work environment too. The resort at large has a lot of employee events (picnics, casino tournament) and "extracurriculars" (Toastmasters). The Oneidas seem aggressive about the incoming competition from new casinos, so wouldn't worry about that. During my time there was a dealer shortage, so voluntary 6-day workweeks were offered if you wanted the extra money.

    Cons

    Starting out you'll get either swing or graveyard shift - the hours can burn you out after a while. You have to come in about 30 minutes early to catch the bus from the employee lot, plus everyone goes out on the floor 5-10 minutes before actual start time. Say goodbye to your Friday and Saturday nights as these are the busiest times. Probably not much upward mobility, or it would take quite a while to progress. They used to give raises but seemed to have ceased that entirely. A few bad apples on grave, who you'll have to deal with as supervisors. Some nights the negativity of guests, plus having smoke constantly blown in your face or putting up with verbal abuse, can get to you. Overall it's a simple job (technically speaking) but not an easy job.

    Advice to Management

    Floor supervisors full-out screaming at dealers - that's rare but unbecoming to guests, and should be discouraged. Also maybe encourage more upward mobility in those that show initiative.


  6. "Great people to work with, like a family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Back in Oneida, NY
    Former Employee - Bar Back in Oneida, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Turning Stone part-time (Less than a year)

    Pros

    Lots of customers and good tips.

    Cons

    Very structured company. Need to jump through loops.

    Advice to Management

    Could listen to employees more about what is going on in their company.


  7. Helpful (1)

    "Worst Job I Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant in Verona, NY
    Former Employee - Senior Accountant in Verona, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Turning Stone full-time (Less than a year)

    Pros

    Free Coffee, Discounted Lunches. Pizza was good.

    Cons

    -Accounting Managers don't have the background to support their title.
    -Middle managers are allowed to bully recently onboarded staff while upper management looks the other way.
    -There are no dress down days.
    -They require that you park far from the building and take their bus from the parking lot to the building, which adds between 1/2 hour to 45 mins on to your commute.
    -Excessive 90 day waiting period for health insurance coverage (being from Boston, I wasn't aware that companies were allowed to not offer health insurance coverage starting the 1st day of employment)
    -They take full advantage of their middle of nowhere location.
    -Employees are stuck dealing with whatever they dish out including well below average pay, because this is the only job within a 50 mile radius.

    Advice to Management

    I was terminated in less than 60 days because of dirty office politics by an incompetent "Accounting Manager." This person literally had it out for me from day one. She was constantly trying to make me look bad. Fire unqualified "Accounting Managers" and value those who are capable of doing the job well more than who is well liked within the group.

  8. Helpful (2)

    "Salaried employee outside of the Casino"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salaried In Enterprises in Vernon, NY
    Current Employee - Salaried In Enterprises in Vernon, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Turning Stone full-time (More than a year)

    Pros

    Medical and dental, 401K, PTO (for full time and salaried)

    Cons

    Medical benefits keep rising each year and the pay does not.
    Pay is NOT industry standard and raises do NOT happen. If they do happen they are only between 1-3% helps cover the new expenses for insurance.
    No room for advancement or pay incentives/increases!
    Does not listen to any advise from employees on projects.

    Advice to Management

    Management is less qualified than their employees who actually have college degrees for what they went to school for. Management doesn't understand the business they're trying to develop. They create projects that make no income for the business and has a demeanor that they're the boss and can do everything, but you cannot.


  9. "Employee are family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Black Jack Dealer in Verona, NY
    Current Employee - Black Jack Dealer in Verona, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Turning Stone part-time (More than 3 years)

    Pros

    Pros – Good team work depending on the department you're in. Usually will work with your schedule. Decent benefits.

    Cons

    Benefits for part time employees are slim, including PTO. Rarely get pay raises or incentives even if you have worked there a long time or have good reviews. Required to work weekends and most holidays. Don't offer sick days and will take away PTO days if you call in. Rarely encourages personal growth or doesn't give the means to do so. Not very concerned with the health of their employees or how the job duties affect the health of their employees.

    Advice to Management

    – Offer more incentives to work. Give annual raises. Give sick days and more PTO days.


  10. "Coworkers treat you like family, but not a great place for a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Verona, NY
    Current Employee - Anonymous Employee in Verona, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Turning Stone full-time (More than 3 years)

    Pros

    Good team work depending on the department you're in. Usually will work with your schedule. Decent benefits.

    Cons

    Benefits for part time employees are slim, including PTO. Rarely get pay raises or incentives even if you have worked there a long time or have good reviews. Required to work weekends and most holidays. Don't offer sick days and will take away PTO days if you call in. Rarely encourages personal growth or doesn't give the means to do so. Not very concerned with the health of their employees or how the job duties affect the health of their employees.

    Advice to Management

    Offer more incentives to work. Give annual raises. Give sick days and more PTO days.


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