Tutor.com Employee Reviews about "tutors"

Pros

Excellent job helping students achieve academic success in their written work. The hours are flexible and fit into a part-time schedule. Bonuses are offered for specific hours when student traffic is high. Tutor technical support is efficient. Great, long-established brand with responsive mentors. I plan to work here for a long time in the future. I am happy with the flexible hours and the paycheck I earn for the work I perform for tutor.com. I highly recommend this top-quality company to any teacher who wants to further their tutoring skills.

Cons

Two of the biggest downsides have to do with students who try to game the system. The first is concerned with students who want us to review their work yet do not participate in the review process. It is as if they are away from the screen expecting tutors to review their work and give them results, or even do the work for them. I have had students tell me to make corrections for them. They assume that is what we are being paid to do. However, that is not our purpose. Another customer issue involves students who are told to improve their work and immediately request another session with a different tutor without first correcting their work. Students should be aware that we read what previous tutors have commented and are likely to return the papers to them with the same or similar comments that previous tutors have made. Both issues are customer issues rather than management issues. An important management issue is the Async sessions. When performing asynchronous reviews, the classroom prescripts could be available to insert into the SFF. Currently, the use of prescripts is strictly a chat function. Even using the copy and paste function to insert the prescript into the form would help eliminate the need for a lot of repetitive typing since quite a few students have similar opportunities to improve their work.

Pros

*Ability to choose own schedule, from a 24/7 schedule *Amazing system to work on, it's added to computer but is not spyware, not invasive, great work from home option *Paid in a timely and predictable manner, monthly *Wants tutors to work at least a few hours a week *Steady income if you are dedicated to the service and students *Professional people to work for *Quick response to issues *Great company overall *Tutor.com policy does NOT allow answers to be given

Cons

*Becoming like a call center - we aren't customer care, we are academic scholars assisting students to achieve. - With the rise of Covid, calls increased but so did student rudeness. *It's vital to keep academic standing and integrity in place, and that also means students treating tutors with respect and tutors being able to control and teach in a session as required. *Only paid once a month, but paid :) , you are also responsible for your taxes (taxes are not taken out of check) *Students will/can call in when an assignment is literally due. or due soon, and will start demanding answers, being rude, leaving horrible feedback on the tutor, etc. *Many times a student doesn't even know what they are doing and then gets frustrated when it is explained in detail to them, because they want the fast answers. Tutor.com policy does NOT allow answers to be given, but this doesn't deter students who wish to cheat, and not learn, from attempting to get an answer, especially on Sundays when most assignments are due.

Pros

-Very flexible schedule -Minimum number of hours required each week is small (currently 5 on average) -Lots of resources for new tutors (both written documents and via communication with supervisor) -Easy communication with supervisor -Bonus pay if tutor two students at once -Chance to make a real impact in a child's life, especially with students from low-income or military-family backgrounds

Cons

Miserably low pay. If you are scheduled for on-demand tutoring but receive no requests, you get paid only $10/hr, pre-taxes (and because you are an "independent contractor", you have to pay federal self-employment tax on top of normal taxes). Even when you are tutoring, many "typical" subjects only pay $11 per hour. This is the kind of job where it is best to turn your laptop on and do something else while you wait for requests. I can make more money working at a fast food restaurant these days than I can helping kids from high-risk backgrounds with their math homework. Additionally, if students schedule sessions with you but don't show up (which has happened at least 50% of the time!), the students are not penalized, but you only receive the $10/hr rate and, since you are not allowed to simultaneously receive priority status for incoming on-demand requests, you probably have messed up your entire daily schedule without receiving more than a couple of bucks in return.

Pros

You can make your own schedule and work from home. Also, if you like tutoring, it's always rewarding to work with students.

Cons

Their Classroom program is pretty janky; they launched a new version of Classroom that for some reason exists alongside the previous one, so you'll have to deal with a different UI sometimes for no reason. The new version is also extremely prone to crashing. The pay is also not great. As I understand it, it is also variable from state to state, as you'll be categorized as a part-time employee in some states and an independent contractor in others. For me, the biggest downside is the feeling of isolation from other tutors. I know that it's a remote job, but there's not really any way to communicate with your fellow tutors on the site. This is especially bad because some students using this service can be rude or even aggressive, something that I find is harder to deal with when you're isolated. The only person you'll really interact with is your Quality Specialist, who writes your reviews. I was lucky enough to have a nice and understanding QS, but I imagine that a bad one would make the experience of working here absolutely terrible.

Pros

In an Internet rife with international fraud, bogus work-at-home scams and academic cheating services, tutor.com stands out as a prime example of what an on-line enterprise should be. This outfit has always been dead-solid honest academically and financially in both letter and spirit. There have never been any sort of hidden or unanticipated charges to students. The administrative staff is friendly and stable. The tutors are of high quality and are treated well, and the tone of communications is friendly and professional. I wish I could say the same for other such firms, but it seems that tutor.com is a uniquely straight-up operation. I don't mind at all that the classroom technology is conservative, because it is stable and it works.

Cons

Any on-line job has its disadvantages, and perhaps the pay might be higher, but the company is quite straightforward about it. It's not for everyone, but I find it enjoyable.

Pros

Remote work, the newsletter they put out

Cons

Poor pay, outdated mandatory client, many students wish for the tutors to do the work for them, extreme difficulty getting hours, pompous management.

Pros

Once in a while you make a difference in a kids life. But very rarely.

Cons

Pay is terrible. If you are doing this in addition to your job you are earning about minimum wage minus your marginal rate, so less than $9 an hour. You only get paid when you are in a session if you do on demand. There aren't enough hours you can book, which are hours you try to select where you are paid to sit there with or without a person. This is by design, they minimize your guaranteed paid hours, and don't pay tutors enough for being on demand. Keep in mind parents are being charged $40 an hour and you are coming away with minimum wage. If you are doing this for a full time job good luck. You are far better stocking shelves at Walmart and try teach some of the teenage kids while you fill the shelf. Many of the kids are so far behind and so low in ability you will tear your hair out. High school kids trying to "complete the square" who don't know how to subtract negative numbers. I started off tutoring a lot but the frustration of super low ability kids and getting terrible pay will drive you crazy.

Pros

Flexible working hours, some protections for tutors against abusive customers, dedicated mentor who checks in regularly, prompt responses from tech and other support teams.

Cons

The employer is rather secretive about tutors' pay. Hourly rate varies by subject but you won't find out your subject's starting rate until you've been offered the job. Your actual minimum pay (when you are scheduled and online but not in a session) is the federal minimum of $7.25/hr. I was told this once in my offer email, but never in any documents I had to sign. Then, in my billing section, while they clearly post my hourly rate ($13.50) next to my completed session minutes, the same section next to my schedule wait time is blank.

Pros

*Flexibile schedule *Demand has increased on the classroom *Monthly bonuses available if you meet certain criteria *Totally remote

Cons

*Tutors are regarded as highly disposible *Sessions are nit-picked *Negative feedback from management/quality assurance significantly outweighs positive feedback *The company is increasingly moving toward an assembly line model for tutoring *Low pay to start for some subjects