Twilio Reviews

Pros

Twilio is by far the best company I have worked for (and I have worked at a few tech companies). It has this amazing culture of balancing work with play, of being inclusive of people and being led by a CEO who truly cares about the people. The work is interesting and innovative, and people are excited about what we are doing here. It really is a great group of smart, innovative and caring people. It is not perfect, normal bumps and warts, but you get the sense that management is trying to improve and grow the company.

Advice to Management

Keep staying true to the culture.

Pros

Working at Twilio has been incredible. The people really care about what they are doing and the impact they are making.
Twilio can be used by almost every individual in the world - and it's amazing to see the growth Twilio has achieved.
Managers really empower you to think outside the box and help scale Twilio.

Perks:
Company lunches 2-3 days a week.
Wednesday Night Dinners, every Wednesday!
Unlimited PTO
Flex work env.
Plus many more..

Advice to Management

Keep empowering your employees.

Pros

Open and transparent communication and enthusiastic, 'one team' attitude and drive to succeed

Pros

Well they give you an RSU package so that's nice. The APIs are actually top notch but outside of silicon valley not to many companies can actually put the pieces together.

Advice to Management

I suppose in theory you are a communications/telecom company don't try and sugarcoat it maybe in the future hire people with telecom backgrounds instead of bizarre startups and SFDC refugees. Also put together a coherent comp plan and hold on to anyone in the upper echelons of sales leadership more than a few months or just abolish your sales staff all together quite obvious you don't respect or want them just sell thru the internet and your intern/inside sales.

Pros

The culture at Twilio is so upbeat and welcoming, you actually look forward to going into work each day! Twilio truly cares about its employees and is constantly striving to create an inclusive environment for ALL. The company actually upholds their 9 values and stays true to them - even through their interview process, it is clear that they want to find other people who value these same things as well. Also, the community involvement and outreach is deeply embedded here, and the Employee Experience team makes it easy to get involved.

Advice to Management

Continue being transparent with the organization, provide upward mobility across ALL departments.

Pros

Twilio is family! At Twilio, you are not just a number or a body, you are a person with actual feelings and opinions and every single person matters.

Advice to Management

None, whatsoever.

Pros

- Inclusive company culture
- Lots of fun events
- Thoughtful recruiting process that really stood out. You will never feel forgotten!
- Great office!

Advice to Management

Keep up the great work! I am very happy to be here

Pros

- Twilio truly values creating an amazing employee experience. They don't just talk about it, they are constantly iterating and making it better and better.
- Autonomy of employees.
- Small teams.
- Quarterly reviews.
- Solid remote employee experience.

Advice to Management

Keep listening to employee feedback and keep iterating like you are. The results are tangible and exciting to see. R&D needs to be more open to remote job candidates.

Pros

There's so much to love! The company as a whole seems to genuinely care about their employees, customers and community, but there isn't any pressure to join in anything you don't agree with.

I get the sense that management cares about my personal success and accomplishing my career goals almost as much as I do. There's a shocking amount of encouragement to develop skills that will help me personally, even if the company won't see a direct benefit.

That seeps into every part of the company culture. The more our customers succeed, the more the company succeeds. It's like the primary goal is to allow people (employees and customers) to do great things, and making money is just a natural consequence of that mindset.

It's so refreshing.

This is about as far from Uber as it gets. The Twilio CEO isn't a creep and half of the executives are women. As far as I've seen, everyone is treated with respect and nobody gets shat on for being different.

Advice to Management

Keep doing what you're doing.

Pros

Twilio really cares about their customers, the community, the environment and their employees. I have never worked for a company that is so involved in community events.

Advice to Management

Keep up the great support !