Twilio Reviews

Pros

After a year at Twilio, it is about time to write a review on Glassdoor. Backstory - I was not even looking for a change and have never heard of Twilio but the recruitment team did a fantastic job selling the values of company and was super transparent about the role and challenges too.#greatworkethics The recruiter Anu Aswani went an extra mile to make the entire hiring process so easy and communicated very well through out my hiring. She guided and convinced me why should I join and helped me researched about Twilio, their customer base and products. About the company: 1. API and/or developer first mentality makes it really exciting and different than other Tech companies. 2. Super Agile and quick on its feet for the solutions needed by customers. 3. Intrigued by the Twilio Way and the Twilio Magic. 4. Career advancement is very transparent and you become self aware of your strengths and weaknesses to work on your professional milestones. 5. Management is very versed and active with the market landscape, current events and takes necessary steps for employees and customers well being. 6. Inclusivity is one of the top priority.

Cons

Growing Pains, since the company is growing too fast to keep up with change requires a special tuning with MVP(Minimum Viable Product) mindset and resilience.

Pros

I have spent the best moments of my career here alongside hard-working people. We’ve shipped awesome products and programs that genuinely help others. And I’ve managed to have a great life outside of work too, with thoughtful perks like unlimited PTO. Twilio has taken care of its employees during Covid to ensure our physical and mental safety. We have an amazing executive team and tons of really smart leaders.... but it’s definitely not all sunshine and rainbows.

Cons

The culture here has veered away from the Twilio magic due to questionable hiring choices. We keep hiring employees from large corporations like Salesforce and Genesys, and they are bringing in bureaucracy, micromanagement, lots of politics, and very traditional thoughts about hierarchy. Speaking to my friends in other areas of the company, we are all really missing our whacky, draw the owl spirit. I think we will really need to fight for it as we get larger, especially with all the hiring that’s happening this year.

Pros

The company is great and cares for you. Lots of PTO

Cons

Pay is honestly sad to because its definitely below industry.