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Twinings Reviews

Updated December 12, 2017
14 reviews

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14 Employee Reviews

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  1. "Twinings: A Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Twinings full-time

    Pros

    Great people, great culture and great brands. I don't think there aren't many places where employees get so much autonomy, or are encouraged and supported to act so entrepreneurially, particularly in a business that's been around for 300 years!

    Cons

    Andover isn't the most central of locations, but the ability to work from home in sales roles is a big plus.

    Advice to Management

    Keep encouraging the team to feedback, and keep acting on that feedback so that your people remain at the heart of the business.

    Twinings Response

    Oct 17, 2017 – HR Co-ordinator

    Thank you very much for your review. We're passionate about the working environment here and we are pleased that you found it a great place to work as this is what we pride ourselves on.


  2. "Good people, stable company, but beware of the double standards in the NA branch."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Decent salaries for office employees. Freedom to act in your given role.a annual bonus. Generally friendly coworkers.

    Cons

    No HR department. Warehouse employees treated as 2nd rate citizens. Upper management never holds themselves accountable for poor personnel or business decisions. Departments are almost encouraged to stand their ground on internal issues instead of working things out and moving forward.

  3. "Distribution associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Good benefits good people to work with. The company does what it can to help you with issues. The pay is also good.

    Cons

    There is no advancement opportunities in the distribution warehouse. They want you to learn different jobs but that's it. There is no communication with anyone.

    Advice to Management

    Needs to have more contact with its employees let them know what's going on. Communicate with its employees about openings in other departments.


  4. "RSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSM in New York, NY
    Former Employee - RSM in New York, NY
    Recommends
    Neutral Outlook

    I worked at Twinings full-time (More than 10 years)

    Pros

    Great People work life balance

    Cons

    Company looking at bottom line, cutting trade spend

    Advice to Management

    Focus on growing with new items


  5. "no management structure, the company doesn't know where they want to be and how to get there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Twinings full-time

    Pros

    staff shop with discount products

    Cons

    treating staff with no respect
    really dusty environment
    uncomfortable uniform
    too many managers, each of them wants to run the show in a different way
    company can't prioritize projects

    Advice to Management

    treat people with respect, don't let management team to bully technicians


  6. "offers great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Twinings (More than 3 years)

    Pros

    great legacy, good management, great brand

    Cons

    small company, limited opportunities

    Advice to Management

    invest more, scaleup

    Twinings Response

    Oct 17, 2017 – HR Co-ordinator

    Thank you very much for your review. We're glad you enjoyed your time here at Twinings, we are very proud of our great history and brand too.


  7. "Difficult culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Andover, England (UK)
    Former Employee - Marketing Manager in Andover, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Twinings (More than 3 years)

    Pros

    Good freedom and responsibility. Some good people.

    Cons

    So focussed on collaboration that the right thing to do is ignored in favour of a consensus. Too much focus on enforced enjoyment and little attention paid to real feedback.

    Advice to Management

    Look at your creative output instead of the process of creativity.

  8. "Amazing staff!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Twinings part-time (Less than a year)

    Pros

    Amazing staff and a great company to work for with lots of benefits! You get an whole array of customers, lots of tourists, so it's very hands on and busy! Also get lots of responsibility.

    Cons

    I don't have any cons. For some because it's busy they may find it overwhelming and stressful, so you've got to be fast- paced to stay on top of things. Great if you're highly customer focused!

    Advice to Management

    Keep everything the same! The management and team are one of the best teams I've worked for. It's really enjoyable working for the company.

    Twinings Response

    Oct 17, 2017 – HR Co-ordinator

    Thank you for such a great review. We are very proud of our amazing staff and it's great to hear you have had such a positive experience.


  9. "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Twinings full-time (More than a year)

    Pros

    Highly autonomous - you need to plan your own works
    Good packages

    Cons

    Relatively high work loads
    Hard to promote owing to the lean structure


  10. "Nice to organisation to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Delhi (India)
    Former Employee - Anonymous Employee in New Delhi (India)
    Recommends

    Pros

    Very process oriented, focused and real value based organisation. You can learn a lot of good practices there.

    Cons

    There is hardly any relations among the group companies in different country. They do not share much information. Difficult to see career growth in Twinings.

    Advice to Management

    Communicate more with your employees


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