Twistee Treat USA Reviews | Glassdoor

Twistee Treat USA Reviews

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Found 15 reviews

2.6
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41%
Recommend to a Friend
Twistee Treat USA CEO Max Fromberg
Max Fromberg
0 Ratings
  1. "Review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Twistee Treat USA full-time

    Pros

    Fun environment, easy job, hand out smiles

    Cons

    Seasonal business, not steady flow

  2. "Smiles Server"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Smiles Server in Ocala, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Twistee Treat USA part-time for more than 2 years

    Pros

    Delicious product. Very creative with

    Cons

    Very poor system of management. Very low pay. They are coercive. Think nothing of Tell you to move youryou know what. They put people in charge that don't have a clue or even the vaguest idea of what management means or even know how to interact with employees. They do not give breaks like they are supposed to do. They let their employees commit hoo hoo and hyjinkes in the back bathroom. Management refuses to acknowledge....

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    Advice to Management

    You need to stop looking at the bottom line of your fisc report and send an under cover boss to your locations, especially the Ocala, Fl locations. There are employees at these specific locations that are hard working and trying their best, however they are continually verbally abused and are made fun of. They fail on every aspect of what a manager is or does. The turn over rate is so high that it gives a new meaning...

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  3. "HORRIBLE"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Smile Maker in Davenport, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Twistee Treat USA part-time for more than a year

    Pros

    Simple work Good environment for teenagers Laid back

    Cons

    Aggressive manager No one follows rules Immature co-workers Don’t ever work here if you have a choice Your information gets posted on a wall for all employees to know.(had a co-worker stalk me because of this nonsense)

    Advice to Management

    Don’t allow managers to harass employees. By far the worse manager I ever had, he even contacted my emergency contact just because I was late. He sent rude text messages to me and absolutely was horrible. I wish I never gave him my information. Don’t allow the manager to post your phone number for everyone to see and don’t connect to facebook.

  4. "Twistee treat server"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Twistee Treat USA part-time

      Pros

      Super easy and fun workers

      Cons

      Management and not enough stability

    • "General Manager"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Recommends

        I have been working at Twistee Treat USA full-time

        Pros

        Fun Environment and great product

        Cons

        Inconsistent hours, moderate pay for work load

        Advice to Management

        Focus on perfecting the locations you have before expanding. Do not have managers hired from outside the company train with hourly staff and then expect them to manage that staff. It sets up a poor dynamic.

      • "Dont do it"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 
          Doesn't Recommend

          I have been working at Twistee Treat USA

          Pros

          No experience needed to get hired.

          Cons

          Terrible mangement. Very disorganized. Young shift leaders have no clue how to be in charge of other people without being mean about it.

          Advice to Management

          You and You're workers need more training. Dont be in it just for the money.

        • "It's okay"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Neutral Outlook

          I have been working at Twistee Treat USA part-time

          Pros

          It is very easy and simple to get the hang of.

          Cons

          There is poor management, they hire mostly 18 year olds to manage that are not ready for that position. The environment is very unprofessional and negative.

        • "Twistee"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee in New Smyrna Beach, FL
          Recommends
          Positive Outlook

          I worked at Twistee Treat USA part-time for more than a year

          Pros

          Always busy so time flys. Also, you got free ice cream

          Cons

          Was too small on the inside

          Advice to Management

          Don't put more than 7 put on the clock at once

        • "Okay place"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Neutral Outlook

          I have been working at Twistee Treat USA full-time

          Pros

          Easy job. Often not stressful

          Cons

          Company is disorganized. They don't pay their employees well.

        • Helpful (2)

          "Shift Lead"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Shift Manager 
          Doesn't Recommend
          Neutral Outlook

          I have been working at Twistee Treat USA part-time for more than a year

          Pros

          Was easy to move from a crew member to a shift leader, however it might just be because of my prior experience. Managers and corporate employees are very kind and helpful.

          Cons

          Employer does not pay well for the amount of business and work. Cone is constantly busy and it is impossible to clean a whole store in the half hour given after close. Does not account for slow season and expects employees to keep business running while cutting their hours and wanting them to maintain the same labor as the busy season. During slow season, I have spent hours at work clocked out and having to work in order...

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          Advice to Management

          Pay your employees more. Minimum wage is fine to start, but as a shift lead, someone who you leave responsible for closing, overseeing shifts, and handling all of the money in the store, we should at least start at $9. Also, raises should be implemented. Someone should not have to beg their manager and corporate for months for a couple of cents that they very well deserve. Also, labor percentages should not be expected...

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        Found 15 reviews