Twitch Reviews | Glassdoor

Twitch Reviews

Updated April 17, 2018
149 reviews

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149 Employee Reviews

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Pros
  • The perks are great; free food, snacks, bar (in 15 reviews)

  • Free food great people nice place (in 14 reviews)

Cons
  • We're in a unique position and experiencing some growing pains (in 10 reviews)

  • Because of mandates from upper management pushing a product or idea because they think it will drive minutes (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Very fulfilling place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time (More than 3 years)

    Pros

    All of the perks are great (catered food, abundance of snacks, gym membership etc.). The real benefit is the people. I personally really love the people I work with, they are smart, talented and we have fun. Twitch is the type of place where you will thrive if you don't need a perfect roadmap to feel secure, if you're willing to go with a new idea and then be open to it changing. This is the age we live in. Any tech or internet company is fast moving, visions change daily and humans are challenged to stay current with the new technological advances that are available. Twitch is a place that changes all the time. Our roadmap is a solid roadmap based on the current reality. This reality can change very quickly. I like to be nimble, flexible, and take the ball and run with it. Twitch isn't the place for someone who needs to be told every single day that everything is great, our roadmap is guaranteed to succeed, and the future is perfect. This is not a reality anywhere.

    Cons

    Currently the SFO staff is split between different buildings until we can consolidate into one building and be together.

    Advice to Management

    Be frank about our plans, tell people they can change and probably will. If someone is looking for a guaranteed roadmap and career path, they're in the wrong business.


  2. Helpful (4)

    "high paying, good (free) catering, brilliant people, can't complain - type of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    This company has lots great things to offer, way better than previous personal Full Time / Part time jobs in the industry. Just a few to mention: great perks, good in office kitchens / food and drink (unlimited), covered transportation, hiring bonus options, RSUs, great office spaces / equipment and most of all brilliant video / web engineers. A lot of room to grow ( all depends on self )

    The company is innovating the space in many ways and I believe has great potential that I am sure most around the world will see in a short time

    Cons

    People talk about company morale these days.., but I would recommend for anyone try and go work for a company of the same industry out there and compare, - one will be running back to the 'purple parachute' in no time.
    On the other side even giants* have their problems, and probably a lot more in comparison, considering Twitch has gone from a start up to a moderately sized one in just 1-2 years.
    (on the Geo side: San Francisco has it's weather, but not a great city, has lots of problems and food is lacking - comparing to other metro cities in the nation. City is old)

    Yes not everything is perfect, but I see heads of departments are wary and are working on, it trickels down and the differences are made a lot faster than in some other more stagnant env.

    Advice to Management

    - Keep the interaction trickling down between Upper management and general populous.
    - Keep up the reviews and giving feedback
    - Don't forget to celebrate the wins

  3. Helpful (7)

    "Need to create a path for yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Non Tech in San Francisco, CA
    Current Employee - Senior Manager Non Tech in San Francisco, CA
    Disapproves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    SF Tech Perks
    Great colleagues and (mostly) smart peers
    Laid back culture
    Great brand name on resume
    At the core - a fantastic product and ability to change how people consume content with each other

    Cons

    Executive politics echo throughout all levels
    CEO is erratic and a control freak
    No accountability for pre acq people who have mentally checked out

    Advice to Management

    Get the rest and vest people out
    hold yourself accountable to the new era of Twitch
    set alignment on a strategy and vision as a company, vs just


  4. Helpful (11)

    "It was great. Once upon a time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitch full-time (More than 3 years)

    Pros

    It's Twitch - product - big fan
    People in the trenches with you / many direct managers slugging it out - great core people / characters

    Execs try to care - via surveys and such / all hand meetings.

    Food

    Silicon Valley culture / on par with industry

    Perks

    People that know Twitch like Twitch.
    Memories of good days of Twitch.

    Cons

    Actual job / moral

    Hired too fast, promoted too few

    People who worked hard didn't get promoted. Many got offended. Constant hiring of senior people above those who worked very hard and telling lower-level employees they should just work harder
.
    People are actually leaving now

    A lot of talking on exec-side, action is yet to be seen

    Fear

    Burnout - People used to look happy

    Advice to Management

    Specific example: Don't tell employees that they need to work harder to get promoted and be noticed, then 10 days later hire a strategy person out of nowhere. Isn't that the job of the executive? Or, perhaps that could have been opened internally for a chance? Just strange. There are many in the team that would have been a wonderful fit for that.

    * Perhaps come down to the trenches with the grunts for a few days instead of being in an ivory tower? I don't know. Just an idea.


  5. Helpful (15)

    "Poor management, no communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Twitch full-time (More than a year)

    Pros

    Food, socializing, good peers, prime location

    Cons

    Managers don't communicate, discrimination, low salary, too much work spread thin

    Advice to Management

    Show some appreciation!!


  6. Helpful (8)

    "Some severe problems need fixing, wait till they blow over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Twitch full-time (More than 3 years)

    Pros

    Twitch, at least in the beginning, attracted several talented folks in both product and engineering who are passionate about gaming and streaming. It feels amazing to be surrounded by people who understand the same gaming subculture as you do. Non-gamers who join are often quickly converted into enthusiastic gaming supporters and find their own preference (whether it be MMOs, shooters, fighters, platformer, mobile games, or even boardgames).

    If you're an IC, the work/life balance can be good and having unlimited vacation is nice.

    There are also the catered free food and snacks, gym perks, commute perks etc.

    Finally, you also get to impress other gamers when you tell them you work at Twitch.

    Cons

    As previous reviews have pointed out, Twitch is not in a good place at the moment. Senior management has not shown strong leadership or consistent decision making. This, together with the immense growth and urgency Twitch has experienced in the past year, has led to a lot of frantic scrambling in the company. There are too many proposals, too many directions, too many sprawling goals and far, far too many voices in the room. Having upper management re-enforce discipline and central strategy to get everyone in line would be nice, but the execs are too inexperienced and/or overburdened (our exec suite is short staffed) to handle this.

    If you're a manager (whether it be tech lead or director), you will find it hard and stressful to plan, and to maintain a workable roadmap for your team. In Twitch's struggle to find ANYTHING to boost KPIs, teams are trying out ideas left and right, often dumping sudden workloads on other teams in the process, and leaving the projects half-finished.

    Company morale has been tanking, and people are left stressed and anxious. I highly not recommend anybody join until the leadership and coordination problems are fixed.

    Advice to Management

    Be clear on your strategy/decisions and repeat, repeat, repeat. Having folks read a paper copy of a long-winded and redacted strategy report is not good enough, somebody should present the key points to everybody in the company.

    In the case of conflicting goals and priorities (eg. two teams fighting for same resource), please be the adjudicator when teams escalate it to you instead of letting them fight it out.

    Enforce discipline and make sure people stay focused and aligned.


  7. Helpful (12)

    "Great company bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Administrator in San Francisco, CA
    Former Employee - Network Administrator in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Twitch full-time (Less than a year)

    Pros

    Good perks like meals, snacks, gaming room, massages, unlimited PTO, good compensation, amazon stocks. Most of the people are amazing to work with

    Cons

    Blurry vision for future, management is good at blaming people instead of recognizing hard work, positions are being filled with outside candidates instead of promoting internally

    Advice to Management

    Invest in employees

  8. Helpful (4)

    "Growing pains but still a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people
    Great compensation and great perks (unlimited PTO is important to me)
    One of the most passionate communities around the product. You tend to forget until you go to TwitchCon.

    Cons

    Growing pains, Twitch grew a ton over the last couple years. People are learning and adapting.

    Advice to Management

    HR needs to step up their game. Need to be more responsive, ppl called you guys out at all hands, dont wait a month to lay out a plan and address feedback.


  9. Helpful (13)

    "Decline to comment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in San Francisco, CA
    Current Employee - N/A in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    You get to work at a company that has a reputation in the industry, you can use that reputation to your advantage. Great benefits.

    Cons

    Management nightmare, and has been that way since before I signed on, according to glassdoor. Managemement is only keen to do the bare minimum to change this while promising they will. Resources are extremely limited, and often dedicated entirely to new feature development with no resources dedicated to resolving bugs or even maintaining those features in the future.

    Product managers will abstract processes so they do not have to deal with you. This company is so compartmentalized and fragmented into specialized tasks that knowledge gets lost or the person maintaining a project has since moved on to a new project and that project gets lost. Think half-life 3 syndrome. This company is only concerned about turning profits quick, and not about real community feedback anymore. Community focused teams are often pushed aside by marketing, sales, and product teams - this is usually a major red flag in a company that releases features at a rapid pace. I have serious doubts the future of this company is sustainable. The CEO often says he cares, but I have not seen any actionable efforts by him in the past several years of this company to change that.

    Advice to Management

    There is no advice. You failed to listen to employees internally, which means you have failed as a management team already.


  10. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time

    Pros

    All of the perks of a "hot" SF tech company and more.

    Free meals, happy hours, TONS of gaming stuff, conferences, ect.

    Large amounts of resources that allow developers to keep developing, and not have to worry much about meetings and stuff.

    Not much politics, as far as I've seen. There might be politics at the management level, but engineers are sufficiently siloed from all of that.

    The company is very successful, and is hitting its goals.

    Cons

    Things may be different from when they were "pre- acquisition", IE, it is no longer the close knit startup that it was when twitch was 2-300 people, which is where many of the complaints people have are coming from. But even so, it is still a pretty fun place to be, and significantly more close-knit than an average big 5 tech company.


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