- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Twitch full-time (More than 3 years)
Pay, perks, and benefits. It comes down to these three characteristics for most people at Twitch. The pay has been excellent, the perks are what you would expect from a popular tech company in San Francisco, and the benefits are what you could predict when remembering Amazon, with hundreds of thousands of employees, is behind the company.
You'll be locked in a four year contract in order to get all of what you're worth to them. Odds are you won't want to stay here that long, so keep that in mind when first becoming lured by big numbers and shares of delicious Amazon stock.
Take everything you think you know about Twitch from the outside and shoot a paper basketball of your expectations and predictions into the nearest trashcan. Odds are you're not just off the mark in your assumptions but frighteningly misinformed at no fault of your own.
It is far more corporate and far less exciting than what Twitch Chat would imply...well, unless you're into chaos and juvenile internet behavior in a work environment. It's also important to remember that less than 25% of the workforce at Twitch has been at the company for more than two years.
It's starting to get ugly here. At its core - and you'll see this in many other reviews - you'll notice that when employees talk about "culture" at Twitch, they're really talking about the office design and free food. No, really. Take a look at the reviews on Glassdoor and notice how few define their co-workers as anything outside of "[being] gamers." That's because Twitch, since their foundation, spent years hiring notable gaming personalities and "friends of friends" and is now a hierarchical and bureaucratic nightmare.
Working hard and wanna get promoted? Good luck! The majority of the managers in place have either been hired from the outside onto teams who've been collaborating for years, or have been close allies and friends to the executive team prior to the acquisition by Amazon. This has led to an impossible journey to promotion for most so expect the title you start with to likely be the one you end up with regardless of tenure. Or if you're "fortunate" they'll change your title to something lofty if you put up enough of a fight with HR. As you've probably read in other reviews, this is running rampant within the company and most people have obscure and meaningless titles of seniority. You'll very commonly have meetings with multiple VP's and Director-level employees only to find out that none of them hold decision-making power.
Combine this hierarchical mess with interdepartmental disorganization and you have a company focused on "growth" at the expense of anything resembling a meaningful or healthy work culture. Most teams regularly converse about the fact that Amazon is encroaching a takeover of Twitch because of just how damn messy things are getting here. It's getting so bad that we've lost several business relationships because of how slow our legal and finance teams are at getting contracts executed and payments submitted on time.
Advice to Management
Stop holding up decisions and encourage fast paced honest engagement between department team members. Take a serious look at the structure of your org and be willing to fire senior employees who have struggled to lead their teams effectively. Don't act like you are the sole gatekeepers of knowing where Twitch should or shouldn't go. You have brilliant employees but you're leaving them untapped and worn out by the sluggishness and interdepartmental conflict that appears to go unnoticed by your executive colleagues.
I have been working at Twitch full-time
Without a doubt, Twitch has incredible perks. You'll notice that by and large most of the reviews from other employees speak to this characteristic of the company, and that's because it's an obvious and great part of working here.
Compensation is solid, although prepare to sell your soul for several years in order to receive it. Your contract will be front-loaded intentionally under the premise that Amazon's stock will continuously rise and make up for any scheduled decrease after the first few years of employment. Thus far, this has proven to be true, and Amazon's stock continues to grow rapidly, often accruing employees small fortunes.
Despite all of its perks, and as a few others have mentioned, Twitch suffers tremendously from disorganization. Internal teams barely communicate with each other, and when they do it's often unclear who holds decision-making power. Executives are out of reach to employees and are the only people with authority to push projects forward. Because of this ambiguity, prepare to be included in emails with six to eight other co-workers only because the sender doesn't know who's doing what internally.
The office management crew do their best to try to create a culture of unity and bonding, but employees stick to who they work with almost exclusively. There are broad and well-known undertones here that certain internal teams are nightmares to work with and should be avoided. This stems from fast-paced, friend-focused hiring that has left the company with an army of gaming celebrities, and one weak of assertive, efficient professionals.
It is a culture of Kool-Aid drinkers; one which prides itself more on the rarity of its hoodies than its willingness to openly acknowledge its mistakes and inefficiencies. This is a company built on the innovations of its users and not on the innovations of its employees...not because its employees are incapable, but because they are not empowered to do so without sifting through the weeds of bureaucracy.
Advice to Management
Be honest and transparent. You're new to managing a company this large, and you don't know everything. Be willing to take risks with your employees and empower them to do the same. If you're going to keep your company as flat as it is, make sure you grant each person the authority to take action, make changes, and move projects forward without you.
I have been working at Twitch full-time (Less than a year)
If you're into gaming, it doesn't matter what your skillset is, working at Twitch is everything you've ever wanted in a day to day job.
Very disorganized and often indecisive hierarchy can often lead to some head scratching decisions, or a lack of overall decision making in general.
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