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Twitch Employee Reviews about "fast paced"

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129 Employee Reviews

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  1. Helpful (8)

    "Not sure where this company is headed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Twitch full-time (Less than a year)

    Pros

    Twitch is a known player in the industry- working here is like a little badge you get to flaunt. There are great perks, that's for sure. Unlimited PTO (depending on your manager), catered meals, snacks, gaming rooms, monthly massage slots, gym gets reimbursed, flexible work hours, holiday break, etc. The company seems to endorse work life balance at first glance. There are a lot of passionate, smart, and hardworking people at the IC level, reminds you what you're capable of doing every once in awhile- wish those people would get recognition more.

    Cons

    Leadership is a mess. Many are not in alignment with each other, and their lack of shared vision (which is a company value) trickles down and affects the people actually carrying out daily work. Leaders and those in managerial or positions of power are quick to blame their teams or other teams. Or they don't own up to their lack of management and leadership skills. Goals don't seem to match up between teams, or even within teams, which makes it confusing to get work done. People with lots of experience but no people or team building skills get promoted into management. Poor communication almost everywhere, makes for a really difficult and frustrating work environment. Almost makes me not have fun with gaming anymore because the work environment turns me off. Also, heard employees get away with unprofessional behavior/misconduct. HR and senior management should pay attention to those issues as well- not just productivity and minutes watched or whatever the next KPI is. I don't think the value and image of working at Twitch is worth dealing with the workplace.


  2. Helpful (5)

    "Burnout of Passionate People due to Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Twitch full-time (Less than a year)

    Pros

    Lots of fantastic, brilliant, hard working, fun, welcoming, passionate people to call coworkers and friends.

    Potential to do great things and make a lot of impact, BUT...

    Cons

    A lot of outside managers being brought in the last 2 years, mostly from within the gaming industry, but not all truly understand what makes the Twitch brand special. Few individuals within the company are being promoted to management positions if they weren't already managing.

    Lots of management and org changes, which make it difficult to find your footing and grow vertically.

    Internal communication and transparency is terrible and inconsistent. Some orgs are better about communicating to the rest of the company than others, resulting in a lot of disorganization and chaos when timing is down to the wire. A lot of folks don't read or pay attention to what was discussed or agreed upon, which make it difficult to keep progress going.

    Conflicting corporate values between "Twitch" and "Amazon" can make it challenging to figure out what standards to operate and hold yourself against.

    There have always been politics at Twitch, but the past couple of years it's become even more political, and the "People Ops" team is (generally) NOT on the employee's side if or when you become entangled in office politics (they tend to side with management).

    Advice to Management

    Take care of your employees, because their success is your success. Be ethical, because doing things right and right by others helps you in the long run.

  3. "Best job of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    - Perks are great
    - Lots of interesting work and projects
    - Leadership has clear and reasonable goals
    - Nice work life balance
    - Coworkers are awesome to work with

    Cons

    - Grew a bit too fast and made some bad hires
    - Some conflicting business goals and metrics across teams

    Advice to Management

    - Raise the hiring bar
    - More Friday happy hours pls :)


  4. Helpful (1)

    "Very fulfilling place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time (More than 3 years)

    Pros

    All of the perks are great (catered food, abundance of snacks, gym membership etc.). The real benefit is the people. I personally really love the people I work with, they are smart, talented and we have fun. Twitch is the type of place where you will thrive if you don't need a perfect roadmap to feel secure, if you're willing to go with a new idea and then be open to it changing. This is the age we live in. Any tech or internet company is fast moving, visions change daily and humans are challenged to stay current with the new technological advances that are available. Twitch is a place that changes all the time. Our roadmap is a solid roadmap based on the current reality. This reality can change very quickly. I like to be nimble, flexible, and take the ball and run with it. Twitch isn't the place for someone who needs to be told every single day that everything is great, our roadmap is guaranteed to succeed, and the future is perfect. This is not a reality anywhere.

    Cons

    Currently the SFO staff is split between different buildings until we can consolidate into one building and be together.

    Advice to Management

    Be frank about our plans, tell people they can change and probably will. If someone is looking for a guaranteed roadmap and career path, they're in the wrong business.


  5. Helpful (3)

    "high paying, good (free) catering, brilliant people, can't complain - type of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    This company has lots great things to offer, way better than previous personal Full Time / Part time jobs in the industry. Just a few to mention: great perks, good in office kitchens / food and drink (unlimited), covered transportation, hiring bonus options, RSUs, great office spaces / equipment and most of all brilliant video / web engineers. A lot of room to grow ( all depends on self )

    The company is innovating the space in many ways and I believe has great potential that I am sure most around the world will see in a short time

    Cons

    People talk about company morale these days.., but I would recommend for anyone try and go work for a company of the same industry out there and compare, - one will be running back to the 'purple parachute' in no time.
    On the other side even giants* have their problems, and probably a lot more in comparison, considering Twitch has gone from a start up to a moderately sized one in just 1-2 years.
    (on the Geo side: San Francisco has it's weather, but not a great city, has lots of problems and food is lacking - comparing to other metro cities in the nation. City is old)

    Yes not everything is perfect, but I see heads of departments are wary and are working on, it trickels down and the differences are made a lot faster than in some other more stagnant env.

    Advice to Management

    - Keep the interaction trickling down between Upper management and general populous.
    - Keep up the reviews and giving feedback
    - Don't forget to celebrate the wins


  6. Helpful (24)

    "Poor morale; weak engineering culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    - Perks in line with other SF tech companies
    - Decent salary and benefits
    - Flexible work schedule
    - Some good people
    - Games? I guess?
    - Nice office if you're in Bush or Sansome. God help you if you're in 2EC.

    Cons

    - Widespread lack of confidence in executive team
    - Employees openly mock CEO
    - Cliqueish
    - No career progression
    - Low diversity
    - Not-Invented-Here syndrome
    - Massive technical debt that's only getting worse
    - Stack is so fragile that any big event of real importance entails a company wide code freeze because otherwise we're guaranteed to go down
    - Reaction to instability is to slap restrictions on engineering teams instead of addressing fundamental architectural and cultural problems ("operational excellence" -- el oh el)
    - HR is unprofessional. Actually included a curseword in a companywide e-mail.

    Many if not most core employees at Twitch, including managers and directors, have never worked anywhere else. It shows. Twitch decided to triple in size before investing in a solid foundation built on tooling, DevOps, quality control, and building an engineering culture.

    Twitch does not have an engineering culture. When most people talk about culture at Twitch, they're talking about the food.

    Writing code is not engineering. A lot of people don't seem to understand this. You want documentation? A knowledge base? Best practices? Mentoring? Some standard kind of bug tracking or requirements management process? Tests? Local development environments? Staging environments? Continuous integration? Forget it. Forget all of it. There's variation here on a team by team basis -- some are better than others -- but that just underscores the point that there's no *coherent* culture across the wider engineering org. It's chaos.

    As a result of this lack of coherence, not just every team but every project ends up spending 60-70% of its engineering effort on deployment, monitoring, alerting, and metrics. Everything is bespoke, and there is massive duplication of effort all around. Every project and every line of code written only makes the situation worse than it already is. God help our skeletal DevOps and systems teams.

    An enterprising individual could write a whole new antipatterns book based entirely on case studies taken from Twitch. The executive team has no understanding of how software development works at scale.

    Advice to Management

    The executive team needs some... adjustment. Product development should be massively slowed down or halted entirely until we aren't going down every other month. We desperately need an empowered CTO who understands how to build an engineering culture. Even with the proper investment and focus, it's going to take a long time to dig out of this hole.


  7. Helpful (5)

    "Need to create a path for yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Non Tech in San Francisco, CA
    Current Employee - Senior Manager Non Tech in San Francisco, CA
    Disapproves of CEO

    I have been working at Twitch full-time (More than a year)

    Pros

    SF Tech Perks
    Great colleagues and (mostly) smart peers
    Laid back culture
    Great brand name on resume
    At the core - a fantastic product and ability to change how people consume content with each other

    Cons

    Executive politics echo throughout all levels
    CEO is erratic and a control freak
    No accountability for pre acq people who have mentally checked out

    Advice to Management

    Get the rest and vest people out
    hold yourself accountable to the new era of Twitch
    set alignment on a strategy and vision as a company, vs just

  8. Helpful (3)

    "Growing pains but still a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people
    Great compensation and great perks (unlimited PTO is important to me)
    One of the most passionate communities around the product. You tend to forget until you go to TwitchCon.

    Cons

    Growing pains, Twitch grew a ton over the last couple years. People are learning and adapting.

    Advice to Management

    HR needs to step up their game. Need to be more responsive, ppl called you guys out at all hands, dont wait a month to lay out a plan and address feedback.


  9. Helpful (3)

    "Some severe problems need fixing, wait till they blow over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Twitch full-time (More than 3 years)

    Pros

    Twitch, at least in the beginning, attracted several talented folks in both product and engineering who are passionate about gaming and streaming. It feels amazing to be surrounded by people who understand the same gaming subculture as you do. Non-gamers who join are often quickly converted into enthusiastic gaming supporters and find their own preference (whether it be MMOs, shooters, fighters, platformer, mobile games, or even boardgames).

    If you're an IC, the work/life balance can be good and having unlimited vacation is nice.

    There are also the catered free food and snacks, gym perks, commute perks etc.

    Finally, you also get to impress other gamers when you tell them you work at Twitch.

    Cons

    As previous reviews have pointed out, Twitch is not in a good place at the moment. Senior management has not shown strong leadership or consistent decision making. This, together with the immense growth and urgency Twitch has experienced in the past year, has led to a lot of frantic scrambling in the company. There are too many proposals, too many directions, too many sprawling goals and far, far too many voices in the room. Having upper management re-enforce discipline and central strategy to get everyone in line would be nice, but the execs are too inexperienced and/or overburdened (our exec suite is short staffed) to handle this.

    If you're a manager (whether it be tech lead or director), you will find it hard and stressful to plan, and to maintain a workable roadmap for your team. In Twitch's struggle to find ANYTHING to boost KPIs, teams are trying out ideas left and right, often dumping sudden workloads on other teams in the process, and leaving the projects half-finished.

    Company morale has been tanking, and people are left stressed and anxious. I highly not recommend anybody join until the leadership and coordination problems are fixed.

    Advice to Management

    Be clear on your strategy/decisions and repeat, repeat, repeat. Having folks read a paper copy of a long-winded and redacted strategy report is not good enough, somebody should present the key points to everybody in the company.

    In the case of conflicting goals and priorities (eg. two teams fighting for same resource), please be the adjudicator when teams escalate it to you instead of letting them fight it out.

    Enforce discipline and make sure people stay focused and aligned.


  10. Helpful (3)

    "It was great. Once upon a time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitch full-time (More than 3 years)

    Pros

    It's Twitch - product - big fan
    People in the trenches with you / many direct managers slugging it out - great core people / characters

    Execs try to care - via surveys and such / all hand meetings.

    Food

    Silicon Valley culture / on par with industry

    Perks

    People that know Twitch like Twitch.
    Memories of good days of Twitch.

    Cons

    Actual job / moral

    Hired too fast, promoted too few

    People who worked hard didn't get promoted. Many got offended. Constant hiring of senior people above those who worked very hard and telling lower-level employees they should just work harder
.
    People are actually leaving now

    A lot of talking on exec-side, action is yet to be seen

    Fear

    Burnout - People used to look happy

    Advice to Management

    Specific example: Don't tell employees that they need to work harder to get promoted and be noticed, then 10 days later hire a strategy person out of nowhere. Isn't that the job of the executive? Or, perhaps that could have been opened internally for a chance? Just strange. There are many in the team that would have been a wonderful fit for that.

    * Perhaps come down to the trenches with the grunts for a few days instead of being in an ivory tower? I don't know. Just an idea.


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