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Twitter Reviews

Updated June 20, 2018
663 reviews

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4.0
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Twitter CEO Jack Dorsey
Jack Dorsey
259 Ratings

663 Employee Reviews

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Pros
  • "WORK/LIFE BALANCE is a true focus here" (in 59 reviews)

  • "Smart people committed to their work" (in 55 reviews)

Cons
  • "They work us hard here and the work/life balance depends on what team/book you're on but I can't say that it's worse here than anyplace else" (in 17 reviews)

  • "That upper-management chaos of course trickles down" (in 16 reviews)

More Pros and Cons

  1. "The best culture you'll find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 5 years)

    Pros

    Culture - smart, driven, yet team-oriented people (this is a rare combination). I genuinely love who I work with (and our motto of #LoveWhereYouWork is honored throughout the company)
    Mission - people at Twitter love the product and what it is doing in the world

    Cons

    There's always outside noise as everyone (especially the media) likes to give their opinion on the company and the predictions about the business.

    Advice to Management

    If you can make the product easier so my Mom can use it, we will bring in a lot of new users (and given another person to participate in our conversations that is always about what is happening on Twitter! )


  2. "Fun and dynamic environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Smart employees - Twitter hired the best and brightest and they stuck with the company. Talented individuals who know their craft very well.
    Management - After some brief turnover, staff has settled down and defined a pretty good plan for the company. They're gelling well together and trying to go after some of the legacy processes/tools to fix.

    Cons

    Slow moving changes at times, company could march to a faster beat too, though one step at time has worked the last few years.

    Advice to Management

    Think of creative solutions to increase output from development teams by hiring more and or using staff augmentation. Throw some coal in the fire and make this train move a little faster.

  3. "Love Where You Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter full-time

    Pros

    Awesome food for lunch!
    Great culture.

    Cons

    Talent retention could be better


  4. "Smart and kind people - it is what you make of it"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Twitter full-time

    Pros

    People
    Culture
    A product that is changing the world
    Benefits (parental leave, gym, cell phone, etc.)

    Cons

    Long hours (though it's what you make of it)


  5. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Site Reliability Engineer in San Francisco, CA
    Current Employee - Senior Site Reliability Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 5 years)

    Pros

    WLB is amazing. Many great challenges with the current scale.

    Cons

    Cross team communication could be better


  6. "Amazing company"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time

    Pros

    Amazing work environment and good place

    Cons

    Peer pressure and a lot of politics


  7. Helpful (4)

    "Some good, Some Bad. Some on the rise and some headed south"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than 5 years)

    Pros

    @Jack is a really great spiritual leader for the company.
    They embrace, perhaps even over-embrace inclusion (meaning its in your face constantly).
    The food quality has gone way down over the years but hey its still free food. Same goes for snacks.
    My particular VP was pretty great, some downsides I mention in the Cons.
    Pre-IPO equity was great.
    Great Parental Leave Policy 5 months, though I never got to use it.
    Great vacation policy. Unlimited.
    Men & Women are paid equally!

    Cons

    They only try and promote 15% of the people a year, meaning on average each person gets an opportunity for promotion every 6 years.
    The pay they claim is at 75% of Market, but its really closer to 60% I believe.
    The Leadership care more about what is going to be discussed at their staff meeting than what is actually going on in their team. Each staff member has hired a second in command that literally makes all the decisions which are often mis-guided.
    The HR team is crooked. Literally! Besides the fact that they are leaving and flocking out in masses, they are quick to be emotional and not working to really solve any problems, instead they just want to throw money at everything in their org except the people outside their org.
    I know more about what I'm doing than my manager but they are older so presumed to know more.
    My leadership does not back us up. I actually complained about someone to HR and their leadership based on my direct reports request, they heard about it and then counter complained. They got promoted and I was lectured about partnering when I was backing up my team.
    There is a double standard for everything!
    Most of the good people have left, so most who are left point to everyone else and say "not my job".
    My manager literally is lackluster. No back-bone. Nice person, but still makes me have to give into everything or i look bad because I know my manager will give in.
    The health benefits have gotten worse every year since I have been here.

    Advice to Management

    Look into Travel! There is some major abuse going on!
    The TotalTeam summit seams like a ridiculous use of money since we all are having offsites in addition to this.
    Be consistent with policies!
    Leadership/Staff needs to start caring what goes on in their org.
    Downsize the HR team and hire more engineers, product people, etc.
    Pay people what they are worth!

  8. Helpful (1)

    "Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time

    Pros

    fun work environment. values are great. but down the line you realize its the surface and they don't care about it

    Cons

    A lot of politics and people grouping up together and work against each other


  9. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Twitter full-time

    Pros

    Smart people, great sf office

    Cons

    Dysfunctional senior team and warring internal teams against each other.


  10. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (Less than a year)

    Pros

    great people and environment, challenge

    Cons

    pressure, work hard, far from home.


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