Twitter Reviews | Glassdoor

Twitter Reviews

Updated April 25, 2017
397 reviews

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4.0
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Twitter CEO Jack Dorsey
Jack Dorsey
124 Ratings

397 Employee Reviews

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Pros
  • Solid work/life balance (but actually (in 42 reviews)

  • Twitter is an amazing place to work with super smart people who are action oriented (in 47 reviews)

Cons
  • Voluntary sacrifice of work/life balance (in 12 reviews)

  • Upper management needs to be more consistent (in 12 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior management doesn't have a grip on the company. It feels more like a Burning Man camp than a military operation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in San Francisco, CA
    Current Employee - Staff Software Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Lots of flexibility on what to work on, especially if you've got some seniority.

    Cons

    Constantly shifting directives, reorgs and alliances make it difficult to find solid ground to stand on.

    Advice to Management

    There's too much freewheeling grass roots stuff going on. Bring in some dictators please.


  2. Helpful (2)

    "Bureaucracy and Politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    Good work-life balance.

    Good resume value. You get a lot of inquiries from headhunters.

    You can have really nice colleagues if you happen to work in a small team.

    Cons

    Certain teams key to the company's success are very big and political.

    Advice to Management

    Let employees anonymously rate their managers.


  3. "account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    Great perks and a lot of fun working at a social media company

    Cons

    Competition with Insta, Facebook, Snap. CEO is not focused on revenue products.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "#LoveWhereYouWork"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partnership Manager in San Francisco, CA
    Current Employee - Partnership Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Culture, people and perks

    Cons

    Lack of diversity on leadership positions


  6. Helpful (1)

    "Senior Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    culture, balance, team, benefits, freedom

    Cons

    growth, growth, stock (see growth), compensation, high attrition


  7. Helpful (3)

    "Thumbs up - Good work, coworkers, benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    Smart coworkers - driven, passionate and knowledgeable
    Good benefits - phone, fitness, 401k, discounted hotels etc.
    Low insurance premiums
    Free food - Bfast and Lunch. Dinner was discontinued in 2017.
    Lot of mini-kitchens with healthy snacks, drinks and Beer and wine.
    Encouragement to innovate and do things right. Lot of hackweeks, parties and celebrations

    Cons

    I haven't been here very long so there aren't any cons I can think of. It has been a very positive experience so far.

    Advice to Management

    Don't cut benefits again. Encourage mingling of different groups to reuse features and move faster, and this might lead to more ideas as well.


  8. "Bad hours, good perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Curator in New York, NY
    Current Contractor - Curator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter as a contractor (Less than a year)

    Pros

    -free food
    -great location
    -great pay

    Cons

    -really odd hours if you work in the news division


  9. Helpful (1)

    "analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nyack, NY
    Current Employee - Anonymous Employee in Nyack, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    great benefits but company has to look more into it.

    Cons

    Company doesn't pay to much attention on promotion

    Advice to Management

    Starting help each other


  10. Helpful (3)

    "Good for self-starters looking for turnaround challenge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    Twitter is currently facing many challenges, so there is a lot of opportunity to have an impact if you have the drive and spirit for a turnaround situation. That can be extremely rewarding for people who thrive in ambiguity.

    The culture is extremely collaborative. Many people are very mission oriented and open, so there is a strong collaborative culture.

    Cons

    The other side of the coin regarding the Pros I mentioned is that ambiguity (which can be opportunity) also means there is not enough consistency in sticking to the vision and strategy.

    The rapid turnover of leadership in the past 2 years (all but 2 of Exec Staff including the CEO) had led to a fair amount of organizational distraction that takes time away from doing great work.

    Advice to Management

    Executive Staff needs to be more certain about strategic direction and stick to it. Middle management should invest in mentoring junior teams, especially given senior level leadership gaps in a few key departments.


  11. "Autonomy and balance behind the curtain of the world's biggest gossip company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Boston, MA
    Current Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (Less than a year)

    Pros

    Autonomy in projects
    Transparency from immediate management
    Consensus in team decisions
    Work-life balance
    Unlimited vacation
    Compensation
    Stock

    Cons

    Transparency from the top, sometimes it's hard to know where Twitter is going when you read about it from ReCode and TechCrunch
    Autonomy goes hand in hand with a high learning curve. I don't think that's necessarily a con as much as a facet of the autonomous team structure.

    Advice to Management

    Keep doing what you're doing!


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