Twitter Reviews | Glassdoor

Twitter Reviews

Updated October 11, 2017
584 reviews

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Pros
  • Solid work/life balance (but actually (in 46 reviews)

  • Twitter is an amazing place to work with super smart people who are action oriented (in 49 reviews)

Cons
  • Work/Life Balance is the big drawback for this company, if you work at Twitter they expect you to commit your life to it (in 13 reviews)

  • A lot of turnover in the revenue team's upper management ranks (in 15 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great time, a lot of learning

    Cons

    I did not find any cons


  2. "Great place to be if you're an Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Twitter full-time

    Pros

    Really challenging and thought provoking technical problems to work on. Management is invested in growth and development. Very transparent decision making. Great perks.

    Cons

    Can be chaotic at times, and managing external perception vs. internal reality is a constant challenge.

  3. "Culturally relevant product, great workplace!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time

    Pros

    Product, company culture, tech, career growth

    Cons

    Commute from the south bay


  4. "2011-2014"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Twitter full-time (More than 3 years)

    Pros

    Culture can't be beat, especially in ny

    Cons

    Long hours, product is challenging

    Advice to Management

    Too stacked at the top


  5. "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Twitter full-time

    Pros

    Really collaborative and supportive environment. Employees are encouraged and incentivized to help team members succeed. Super flexible with PTO and WFH.

    Cons

    Not a ton of opportunity for promotion within the company.


  6. Helpful (3)

    "sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Twitter full-time (More than 3 years)

    Pros

    Great people, culture, and transparency. Working hard and having ideas translated to building new things and promotions. While it might not be FB or Google, it still has significantly more scale than most startups ever will and it solves a very interesting communication challenge.

    Cons

    High level- too risk adverse and not great leadership at the top. Twitter needs a CEO who is going to push the product forward and make tough calls.

    Advice to Management

    Take risks with the product.


  7. Helpful (1)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Twitter full-time (Less than a year)

    Pros

    Perks are great.
    Great brand recognition.
    There are some talented people working at the company.
    Some great work is being done.

    Cons

    There are caustic people/orgs within the company that are allowed to stay around.
    There is a lack of product innovation at the moment.
    No accountability for people to do their work.
    Much of leadership hasn't had experience working to turn around a company.
    High attrition coupled with layoffs have hurt company productivity.

    Advice to Management

    Get rid of the caustic deadwood-- ICs, managers, and staff.
    Certain orgs are very political and only care about their fiefdom making cross organization efforts impossible. Executives are not addressing this problem.
    Company needs to desperately innovate their product and make it easier for people to use.

  8. Helpful (4)

    "Senior management doesn't have a grip on the company. It feels more like a Burning Man camp than a military operation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in San Francisco, CA
    Current Employee - Staff Software Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Lots of flexibility on what to work on, especially if you've got some seniority.

    Cons

    Constantly shifting directives, reorgs and alliances make it difficult to find solid ground to stand on.

    Advice to Management

    There's too much freewheeling grass roots stuff going on. Bring in some dictators please.


  9. Helpful (5)

    "I love where I work but know Twitter could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Twitter full-time

    Pros

    Great work-life balance and human flexibility.
    They value bug fixes and tech-debt cleanup.
    Projects aren't rushed - quality is key.
    Blame is rare - they encourage everyone to learn from their mistakes.
    It's ok to speak openly & try to change processes (too many meetings? speak up!).
    Everyone on a team seems to have their opinions valued. Designers & PMs ensure the engineers are on board.
    Jack speaks clearly about Twitter's place in the world, our mission, and values.
    Jack serves as a good spiritual leader.
    Jack has the right intentions.
    Good location.

    Cons

    Culture died after Jack fired tons of people and cut costs in the wrong areas.
    Fitness perks and food options have gone down.
    Perks get slashed left and right, every few months, but they keep giving execs raises.
    Company-wide happy hours are gone so it's very hard to meet people from other teams now.
    Standardized hiring practices have led to the hiring of many under-qualified contributors (they can answer generic interview questions but can't take on real challenges).
    They keep laying off great ICs instead of firing incompetent directors & executives. If managed better, we'd do well with more engineers, more salespeople, etc.
    We have many Hackweeks but the winning projects never see the light of day. It's demoralizing and a waste of time.
    Many projects are created but cancelled last second due to executive's changing their minds.

    Advice to Management

    Fire all the overpaid lazy execs that don't understand, talk about, and live for Twitter.
    Twitter grew when it was a startup and died due to overpaid, incompetent executives.
    Omid is overpaid and doesn't care about Twitter at all.
    Stop acquiring companies.
    Stop giving raises to execs when goals aren't met.


  10. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Twitter full-time (Less than a year)

    Pros

    - Good work/life balance
    - Great food/in-office amenities
    - Lots of talented individuals across all the teams
    - High visibility within tech space and celebrities

    Cons

    - Lack of strategic vision at the management level
    - Cost cutting hurting compensation and perks/benefits
    - Ineffective org structures: some teams are much too bloated/not contributing value

    Advice to Management

    Figure out a way to keep your best people, and take a chance with a big strategic overhaul.


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