Twitter Reviews | Glassdoor

Twitter Reviews

Updated October 11, 2017
584 reviews

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Pros
  • Solid work/life balance (but actually (in 46 reviews)

  • Twitter is an amazing place to work with super smart people who are action oriented (in 49 reviews)

Cons
  • Work/Life Balance is the big drawback for this company, if you work at Twitter they expect you to commit your life to it (in 13 reviews)

  • A lot of turnover in the revenue team's upper management ranks (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Engineer in San Francisco, CA
    Current Employee - Software Test Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    smart colleagues to work with, generous pay, good perks, work-life balance.

    Cons

    Nothing that I have seen so far.


  2. "Senior Software Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter full-time

    Pros

    Great culture, the group that I worked under treated their employees well.

    Cons

    Executive turnover, lack of direction and tenure from management.

  3. "Client Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Account Manager in Miami, FL
    Current Employee - Client Account Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Amazing place to work, Incredible culture and Flexibility.

    Cons

    Lack of Visibility, Leadership secrecy

    Advice to Management

    Communicate Fearlessly and Transparently


  4. "A good brand (albeit turbulent) to use as a stepping stone to somewhere better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Twitter full-time (More than a year)

    Pros

    Free food, gym subsidies, economy travel, etc. Easy place to come up with new ideas by locking yourself away and doing your own work.

    Cons

    A scattered and often changing vision. Filled with Oxbridge types and middle class snobs that make it difficult to be a foreigner without a lot of condescension.

    Advice to Management

    Focus on product, less on intra-office romance.


  5. Helpful (2)

    "Twitter Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Twitter full-time

    Pros

    - Twitter has an inspiring and an unparalleled product, and there is still so much unrecognized potential that I genuinely look forward to seeing unfold. I still love the product, the platform, and the greater Twitter ecosystem from employees to exec team to advertisers, and end-users.

    - Great benefits and work/life balance

    - Despite the criticism, I also think Jack is an amazing leader, and a human being.

    Cons

    I would recommend joining Twitter, but stay far, far away from the Finance team if you want to experience career growth.

    - Middle and upper management lacks strategic vision.
    - Favoritism and corporate politics is proudly displayed by management
    - Lack of career growth and promotion opportunities if you're not favored
    - Compensation is not competitive compared to the industry
    - Ineffective org structure - Some teams are much too bloated while others struggle to stay afloat. (Favorites get all the headcount)
    - Everything I mentioned in the pro section does not compensate for the cons when you feel your efforts are not valued.

    Advice to Management

    Please take a step back, and look at attrition and org structure.


  6. "opportunity to work on a well-known consumer product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in San Francisco, CA
    Current Employee - Data Scientist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (Less than a year)

    Pros

    If you get a thrill from working on a recognizable product that's often in the news, then being at Twitter will provide you with a psychological boost.

    Strong engineers. Twitter is a frequent OSS contributor. So even though Twitter has a lot of in-house tools and runs its own data centers, you will still get the chance to work with tools that are probably used elsewhere.

     Good food and plentiful coffee.

    The company tries hard to be inclusive.

    Cons

    Location: mid-market is not the most convenient part of the city.

    I get the sense there is a lot of tech debt in the product, but a lot of effort has been made in the past year to pay it down to make future development easier.

    A lot of turnover in the revenue team's upper management ranks.

    Exec turnover is quite high, even though exec compensation is frequently in the news for being way too generous relative to the company's revenue level and growth rate.

    Advice to Management

    Keep on doing what you're doing. No point rocking the boat too much now.


  7. "Twitter Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very receptive members of the staff.

    Cons

    This is a very early stage to determine.

  8. Helpful (1)

    "SWE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Twitter full-time (More than 5 years)

    Pros

    unique product everywhere except China, growth potential has always been there, core product will outlast current management and employees (it will have to in order to evolve)

    Cons

    large disparity between management pay and company performance, management is too wedded to the past, needs to move on from jack/ev/biz and early employee crowd, too many cooks in the kitchen, company keeps bringing in random outside non-diverse product managers with poor track records, lack of diversity and courage to make bold choices, lack of quality engineering around features and apps, aging mobile clients which badly need a revamp, "unique" culture is over-rated, lots of hangers-on who are holding company back but have experience and tenure at a twitter which is long gone

    Advice to Management

    reduce team size dramatically and invest heavily in revamping core mobile apps


  9. "I love Twitter, but it doesn't make it easy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    If you like ambiguity and change, this is a great place to come and work. It's exciting, things change all the time, it definitely keeps it interesting.

    Small company that's punching above its weight in terms of global impact.
    Good food, snacks, perks.
    Great colleagues. This is best thing about Twitter. You'll work with great people every day and it will be fun.

    Cons

    If you don't like ambiguity and change, Twitter may not be for you. It's takes a growth mindset and strong resilience to stay positive when there's something unexpected around every corner, every other week.
    Could do better on career progression. Moving up the ladder in your own org is not too bad but moving into other areas seems almost impossible.

    Advice to Management

    Sales management, you need to work more cross-functionally, this will allow you to:
    - get better visibility of the wider direction of the company
    - communicate these priorities credibly to your team/s
    - boost efficiency within your own team/s by finding best practices.
    - help with opportunities for your own direct reports who are interested in moves.
    Delegate real responsibility to your more senior ICs, they can handle it.


  10. Helpful (2)

    "Inclusive culture with whip-smart, collaborative employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than 5 years)

    Pros

    Twitter hires well - it's rare to meet self-centered or non-inclusive colleagues, and most everyone works very hard and genuinely cares about their job and others.

    Great benefits - three meals a day, top-notch healthcare, unlimited PTO, 20 week fully paid parental leave.

    Cons

    Difficult to draw personal boundaries given the volume of work.

    Organization not set up very well from the top down, though recent restructures should help with that challenge.


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