Twitter Reviews in San Francisco, CA | Glassdoor

Twitter San Francisco Reviews

Updated February 23, 2017
291 reviews

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San Francisco, CA Area

3.9
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Twitter CEO Jack Dorsey
Jack Dorsey
86 Ratings

291 Employee Reviews

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Pros
  • Solid work/life balance (but actually (in 38 reviews)

  • Twitter is an amazing place to work with super smart people who are action oriented (in 45 reviews)

Cons
  • Voluntary sacrifice of work/life balance (in 12 reviews)

  • Upper management needs to be more consistent (in 12 reviews)

More Pros and Cons

  1. "Summer Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer Intern in San Francisco, CA
    Former Employee - Software Engineer Intern in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of freedom to grow, lots of nice benefits like catered lunches, breakfast and dinner. Very shallow management structure. Departments are organised into small teams that have lots of freedom to work however they want (e.g. standups, meetings, issue tracking that they use)

    Cons

    It's starting to be a bigger company and not a startup anymore, so things that used to work now don't anymore. Flexibility is lost for corporate structure.


  2. "#LoveWhereYouWork"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partnership Manager in San Francisco, CA
    Current Employee - Partnership Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Culture, people and perks

    Cons

    Lack of diversity on leadership positions


  3. "Senior Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    culture, balance, team, benefits, freedom

    Cons

    growth, growth, stock (see growth), compensation, high attrition


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  5. Helpful (2)

    "Thumbs up - Good work, coworkers, benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    Smart coworkers - driven, passionate and knowledgeable
    Good benefits - phone, fitness, 401k, discounted hotels etc.
    Low insurance premiums
    Free food - Bfast and Lunch. Dinner was discontinued in 2017.
    Lot of mini-kitchens with healthy snacks, drinks and Beer and wine.
    Encouragement to innovate and do things right. Lot of hackweeks, parties and celebrations

    Cons

    I haven't been here very long so there aren't any cons I can think of. It has been a very positive experience so far.

    Advice to Management

    Don't cut benefits again. Encourage mingling of different groups to reuse features and move faster, and this might lead to more ideas as well.


  6. "Very Little Hope Left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in San Francisco, CA
    Former Employee - Senior Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Twitter full-time (More than 3 years)

    Pros

    There are still some amazingly smart people to work with and the benefits are top notch.

    Cons

    Bringing Jack back to run both Twitter and Square was a mistake. An experienced CEO required to bring back the company from certain doom.

    Advice to Management

    Twitter need experience and leadership. Not the same old thing.


  7. "Good for self-starters looking for turnaround challenge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Twitter full-time (More than a year)

    Pros

    Twitter is currently facing many challenges, so there is a lot of opportunity to have an impact if you have the drive and spirit for a turnaround situation. That can be extremely rewarding for people who thrive in ambiguity.

    The culture is extremely collaborative. Many people are very mission oriented and open, so there is a strong collaborative culture.

    Cons

    The other side of the coin regarding the Pros I mentioned is that ambiguity (which can be opportunity) also means there is not enough consistency in sticking to the vision and strategy.

    The rapid turnover of leadership in the past 2 years (all but 2 of Exec Staff including the CEO) had led to a fair amount of organizational distraction that takes time away from doing great work.

    Advice to Management

    Executive Staff needs to be more certain about strategic direction and stick to it. Middle management should invest in mentoring junior teams, especially given senior level leadership gaps in a few key departments.


  8. "Communications Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Commications in San Francisco, CA
    Former Intern - Commications in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Twitter as an intern (Less than a year)

    Pros

    - The culture at Twitter centers around the employees who always feel valued.
    - The work is interesting and dynamic

    Cons

    - Not a clear track for growth or path to promotion
    - Non-traditional approach to Public Relations that requires some specific knowledge of technology


  9. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Twitter full-time (More than a year)

    Pros

    Terrific people, terrific brand, huge challenges, working at scale, well fed, lots of perks, people care about Twitter both inside and outside the company

    Cons

    Negative news cycle can be draining. There was a lot of overlap in management that took about a year to remove.


  10. "Awesome company, great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Recruiting Coordinator in San Francisco, CA
    Current Contractor - Recruiting Coordinator in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter as a contractor (Less than a year)

    Pros

    Amazing perks and coworkers are intelligent and talented. Open culture and great workplace environment. The food is top-notch.

    Cons

    Leadership team can be more transparent.


  11. "Marketing Manager"

    Star Star Star Star Star
    Current Employee - Marketing Manager in San Francisco, CA
    Current Employee - Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Twitter full-time (More than 3 years)

    Pros

    Intelligent employees, food, benefits, nice office

    Cons

    high turnover, horrible performance review process, product issues

    Advice to Management

    Improve performance review process and career ladders



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