U-Haul Reviews | Glassdoor

U-Haul Reviews

Updated August 20, 2018
1,214 reviews

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3.2
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U-Haul CEO Joe Shoen
Joe Shoen
541 Ratings

1,214 Employee Reviews

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Pros
Cons
  • "No benefits for part-time employees" (in 68 reviews)

  • "Upper management is stuck in their ways" (in 56 reviews)

More Pros and Cons

  1. "Carls review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at U-Haul full-time (Less than a year)

    Pros

    Learned new warehouse abilities and techniques

    Cons

    They weren't any cons about it.

    Advice to Management

    No comment


  2. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Experience very dependent on department. I learned a lot and enjoyed working with my team.

    Cons

    Pay is lower than other internships. Outdated offices and slow to change.

  3. "storage ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U-Haul part-time (More than 5 years)

    Pros

    easy to get hired there to pay the bills. lots of independance and freedom. fun to help people move

    Cons

    pt. and cold out side. trucks are big to drive.

    Advice to Management

    none


  4. "Love the company, they treat you like family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U-Haul part-time

    Pros

    work environment is relaxed, treat you like family, love what we do

    Cons

    pay is low, only part time for most part, must work weekends most of the time

    Advice to Management

    Give the management some slack, they try to do the best they can for the employees


  5. "Work for a moving company. Looking for more work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mover in Dallas, TX
    Current Employee - Mover in Dallas, TX
    Recommends
    Neutral Outlook

    I have been working at U-Haul full-time (More than 8 years)

    Pros

    One of the best moving companies in the DFW. Good environment, like a family.

    Cons

    Work is slowing up and need more jobs.

    Advice to Management

    Promote the business be more to be able to schedule more jobs so the employees can have more work.


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U-Haul full-time

    Pros

    Nice People to work with

    Cons

    The Customer is "always" right.

    Advice to Management

    Good job


  7. Helpful (1)

    "I have been working at U-Haul for almost 10 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U-Haul part-time (More than 8 years)

    Pros

    Some management is awesome!

    Cons

    Turn over is at a great amount
    Pay is not good for what you do
    Communication with the managers is non existent unless you are doing something wrong

    Advice to Management

    Communicate with your employees, not just about what to improve on but what they are doing right as well.

  8. "Big learning curve but great company once you get over the hump"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul full-time (More than 3 years)

    Pros

    good benefits
    good experience
    good customer service

    Cons

    how much you enjoy your job very much depends on if you like your co-workers and how well the manager runs the center (under staffing vs good staffing)


  9. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jonesboro, GA
    Current Employee - Customer Service Representative in Jonesboro, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    Flexible schedule and nice people

    Cons

    Only management is full time, everyone else is limited to 20 hours or less a week. Combined with the low pay, you can't live off this job. The people that work hard and do a good job don't stay with the company, they have to leave for higher paying, full time jobs.

    Advice to Management

    You get what you pay for...... when the wage so low, no one worth having will stay


  10. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Phoenix, AZ
    Current Employee - Reservation Sales Agent in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (Less than a year)

    Pros

    Good commission bonus + hourly
    Work from home
    Saves gas
    Dental+ vision
    There’s always someone there to help if you have any trouble you are never in your own
    There’s always new things to learn
    Good for students or someone who needs a part time job or stay at home moms

    Cons

    Must make a commitment to the schedule u choose it can be a con if u are not able to find someone to cover ur shift if something comes up
    Stress/anxiety, customers can be rude or overwhelming sometimes
    There’s a limit to how many hours you can pick up if you need more hours this is part time only
    Must work one day out of the weekend


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