U-Haul Reviews | Glassdoor

U-Haul Reviews

Updated November 16, 2018
1,270 reviews

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3.2
StarStarStarStarStar
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Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
571 Ratings

1,270 Employee Reviews

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Pros
  • "I love that I can work from home" (in 138 reviews)

  • "Has great benefits for even part time" (in 69 reviews)

Cons
  • "No benefits for part-time employees" (in 70 reviews)

  • "Upper management is stuck in their ways" (in 59 reviews)

More Pros and Cons

  1. "Reservation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shreveport, LA
    Current Employee - Anonymous Employee in Shreveport, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (More than 10 years)

    Pros

    Flexible schedule, great benefits

    Cons

    Open 364 days per year

    Advice to Management

    Stop overlooking hard working people for those that hardly work


  2. "Pretty cool job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations in Atlanta, GA
    Current Employee - Reservations in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    Pay, benefits, work from home so pretty convenient.

    Cons

    Hours during winter time suck. I'm getting like 12-16 hours currently

  3. "Reservation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U-Haul part-time

    Pros

    Reservation manager is a great job for people who are in school and working towards other career goals.

    If you don't have a college education there is possibilities for career advancement.

    Cons

    The company is too focused on making money and the effort towards making customers happy is not fully there. Policy changes a lot and customer tend to get bounced around without before getting helped.


  4. "Customer service rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Twin Falls, ID
    Current Employee - Customer Service Representative in Twin Falls, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (More than 5 years)

    Pros

    Great team work. Love working with the customers. Incoming calls, and call backs, are great for boosting funds and meeting new people.

    Cons

    I don't have a lot of cons. The only one I can say is, low pay. And no insurance for part timers

    Advice to Management

    Keep doing a great job! You have turned this store around and have made it a great, safe, and friendly inviroment. Could ask for a better boss!


  5. "Reservation Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Manager in Sacramento, CA
    Current Employee - Reservation Manager in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    Flexible Hours/Shifts
    Healthy Network
    Community Oriented
    Company Legacy

    Cons

    Customers will take advantage when they get a chance


  6. "gm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U-Haul full-time (More than 3 years)

    Pros

    beneifts fun atmosphere great envirmoment

    Cons

    short handed at times but good company

    Advice to Management

    take care of the employees they are the business front line


  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U-Haul full-time

    Pros

    The company pays for their fulltime member's health insurance and after two years the company will pay for your dental.

    Cons

    There is not a good work life balance. Fulltime members or management is expected to work 6 days a week, however, when you get home you still have work to do and cannot relax.

    Advice to Management

    company needs to be more family oriented and staffed appropiately

  8. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U-Haul full-time

    Pros

    Great networking and sales experience

    Cons

    Too much contradiction within the company


  9. "District President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at U-Haul full-time

    Pros

    freedom pay work hours employees

    Cons

    good ole boy network still exists

    Advice to Management

    flush poor upper managers


  10. "Wake up U-haul!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jonesboro, GA
    Current Employee - Customer Service Representative in Jonesboro, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    I enjoy the work environment

    Cons

    Only management is full time. Everyone else is limited to 20 hours or less. This means that there is a high turn over because nobody can live off $9 times 20 hours a week.

    Advice to Management

    Invest in your people. You get what you pay for. Your current policy leaves the majority of your employees feeling insignificant and unappreciated.


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