U-Haul Reviews | Glassdoor

U-Haul Reviews

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Found 1322 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
68%
Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
601 Ratings
Pros
  • "No need to commute to work because it is a work from home(in 147 reviews)

  • "I work part time to focus on school, about 25 hours a week(in 69 reviews)

Cons
  • "No real cons if it’s a part time(in 71 reviews)

  • "Advancement of employees that are not qualified for upper management(in 61 reviews)

More Pros and Cons
  1. Helpful (4)

    CALL CENTER AGENT

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center in Riviera Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U-Haul part-time for more than 2 years

    Pros

    Great company to work for, was a work from home position and the training was exceptional you had all of the information you needed to be confident on the first day of work. Good supervisor support.

    Cons

    None other than the work can be repetitive as is the norm for the type of work.

    Advice to Management

    None

  2. Pretty good place to live

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lake Norman of Catawba, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time for more than 2 years

    Pros

    Flexible hours and great environment

    Cons

    None that I can speak of

    Advice to Management

    Keep up the good work

  3. Loved it

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Normal, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U-Haul full-time for more than a year

    Pros

    Loved the people I met

    Cons

    Slow times in the winter

    Advice to Management

    Stay amazing

  4. Yaay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul full-time for more than a year

    Pros

    Pick you own schedule with one weekend day off

    Cons

    I have no cons about the job thus far

    Advice to Management

    n/a

  5. Great part time job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at U-Haul full-time for more than 2 years

    Pros

    Flexible hours for part timers

    Cons

    No real cons if it’s a part time

  6. Great for gaining experience...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applications Specialist in Phoenix, AZ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at U-Haul full-time for more than 4 years

    Pros

    Opportunities exist for people without formal education etc. that wouldn't most places.

    Cons

    Problems retaining top talent, due to pay, is a huge issue. Nepotism is pretty bad and lot of high-ranking personnel that are incompetent...

    Advice to Management

    Make changes necessary to be competitive (especially technologically).

  7. New Employees

    StarStarStarStarStar
      Current Employee - Customer Service Representative 

      I have been working at U-Haul part-time

      Pros

      Flexible on the hours and tasks.

      Cons

      Must have patience / understanding when serving customers.

    • CSR

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in West Palm Beach, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at U-Haul part-time for more than a year

      Pros

      Enjoy Driving and helping people

      Cons

      No rain coats for when it starts raining

      Advice to Management

      None

    • Poor Management and Pay

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Kissimmee, FL

      I worked at U-Haul full-time for more than a year

      Pros

      I honestly can't think of any.

      Cons

      The upper management was poor and the pay was equally as bad.

    • Like the company

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Traffic Manager in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at U-Haul full-time for more than 9 years

      Pros

      If you have a good head on your shoulders and drive, you can rise quickly

      Cons

      It is a high stress job, if you don't handle your business

    Found 1322 reviews