U-Haul Reviews | Glassdoor

U-Haul Reviews

Updated May 22, 2018
1,139 reviews

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3.3
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Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
503 Ratings

1,139 Employee Reviews

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Pros
  • I love that I can work from home (in 119 reviews)

  • Has great benefits for even part time (in 66 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Senior clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U-Haul full-time (Less than a year)

    Pros

    Family orientated great hours

    Cons

    Lunches are an hour long

    Advice to Management

    Switch lunches to 30 minutes


  2. "E-Sales and Reservation Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U-Haul part-time

    Pros

    Working from home is a great! No commuting saves on expenses and hassles. If you ever need to relocate, your job can relocate with you.

    Cons

    Training is swift and intense . This makes it initially difficult to feel confident that you have learned the skills to help customers properly. Difficulty answering uncommon questions from customers can cause frustration when you must do research while the customer waits.

    Advice to Management

    Great Managers, Trainers and Team Support!

  3. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    No opinion of CEO

    I worked at U-Haul part-time (Less than a year)

    Pros

    Can learn so much working their

    Cons

    Very slow at times sleepy


  4. "decent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U-Haul full-time

    Pros

    My boss was layed back, he wasnt to in your face

    Cons

    His boss not so much. they want things done a certain way but do not provide the right tools to do it


  5. "Sales & Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-Sales & Reservation Agent in Fort Wayne, IN
    Current Employee - E-Sales & Reservation Agent in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (Less than a year)

    Pros

    They give you the schedule you ask for and the bonuses are awesome!

    Cons

    No benefits for part-time employees.

    Advice to Management

    Management is very nice and helpful. No complaints.


  6. "Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Reno, NV
    Current Employee - Reservation Sales Agent in Reno, NV
    Recommends

    I have been working at U-Haul part-time (Less than a year)

    Pros

    Very easy work, the customers are pleasant and rarely rude. Great hours! Work from home.

    Cons

    Pay is $10/hour if you want a decent paycheck you must meet your reservation quota to receive the bonus check bi-weekly


  7. "Information Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul full-time (Less than a year)

    Pros

    Great company to work for with great benefits. Opportunities to advance quickly if you prove yourself.

    Cons

    Pay is a little below market average.

    Advice to Management

    None

  8. "Overall Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U-Haul part-time (More than a year)

    Pros

    The pay was decent.

    Cons

    The hours were only part-time.


  9. "The management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Support Technician in Phoenix, AZ
    Current Employee - Computer Support Technician in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U-Haul full-time (More than 5 years)

    Pros

    Many of the coworkers are great to work with and end up having friendships even outside of the office!

    Cons

    Higher-ups need to get off their throne and answer the phones when then plebians call.

    Advice to Management

    More bonuses please


  10. "Pretty good starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    At home work, with decent part-time benefits

    Cons

    No time in between calls, they are very strict on attendance.


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