U-Haul Reviews | Glassdoor

U-Haul Reviews

Updated April 27, 2017
849 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
368 Ratings

849 Employee Reviews

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Pros
  • I was able to work from home but had the opportunity to go into the office if I wanted to (in 81 reviews)

  • Everything you want for a part-time job is here at U-Haul (in 55 reviews)

Cons
  • Not many part-time job openings (in 56 reviews)

  • Only management positions are full time positions (in 41 reviews)

More Pros and Cons

  1. Helpful (1)

    "SOLID internship!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Tempe, AZ
    Former Employee - Intern in Tempe, AZ
    Recommends

    Pros

    very good pay. Exceptional work opportunity. I had the opportunity to work with top level management while in college and learned alot about working in the corporation.

    Cons

    the work could be more defined. I had alot of projects that I had to complete without a definite timeline.

    Advice to Management

    Very supportive of interns. I had the chance to work with very bright individuals who helped me learn everything there is to know.


  2. "entry level position"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA
    Recommends

    Pros

    They have a lot of locations all over the country.

    Cons

    To start out the pay is low how ever if you are smart enough you can advance and work your way up.

    Advice to Management

    Try to provide more stability for employees.


  3. Helpful (1)

    "Great place to Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Team Intern in Phoenix, AZ
    Current Employee - Web Team Intern in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Great Work Environment
    Friendly People
    Ease of parking close to building
    Management is very competent and makes expectations clear
    Opportunities for advancement within company
    Work from home opportunities every week to balance personal life.

    Cons

    Advancements often only include title change but no real pay increase
    Senior Executives are distant from what is going on in the company
    People become complacent and don't strive to adapt


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saint Louis, MO
    Current Employee - Customer Service Representative in Saint Louis, MO
    Recommends
    No opinion of CEO

    Pros

    Great place to work for sure

    Cons

    Sometimes the hours required to work


  6. "STARS , Roadside Mechanic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - STARS in Tempe, AZ
    Current Employee - STARS in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul full-time (Less than a year)

    Pros

    Company Vehicle, Good pay, Excellent tools and equipment

    Cons

    Working on vehicles outside in heat.

    Advice to Management

    Great people, Great service.


  7. "Great, Great, Great, Great, Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Lynchburg, VA
    Current Employee - Housekeeper in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    Always Something To Do Daily

    Cons

    Nothing, Wouldn't change a thing

    Advice to Management

    No Comment


  8. "Hard work and dedication will pay off!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul full-time (More than 5 years)

    Pros

    Working for U-Haul has been a great experience, they treat their employees well and want you to learn all you can about the business. If you ask questions and get involved you an learn a lot about a company that's been the leader in the industry for almost 75 years. I've dedicated a lot of my time to this company over the past 7 years and I feel like I have gained more real business experience than anyone else my age. This is not a place to work if you want to show up at 8AM just your job and leave 5PM, you'll never advance. Our CEO, Joe Shoen, works harder than anyone I've ever met, he's a great example for young professionals. Hard work and dedication to making the customer's experience better is part of our company culture.

    Cons

    I could leave tomorrow and do the same job, probably work less hours and make more money, but I probably wouldn't have the opportunities and exposure to the business that I do at U-Haul. I have plenty of time to make more money, the business experience I've gained here is invaluable.

    Advice to Management

    Always make sure everyone you have on your team is there to support the customer and other team members.


  9. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at U-Haul part-time (Less than a year)

    Pros

    Flexible hours, tons of advancement opportunities

    Cons

    non that I know of

    Advice to Management

    none


  10. "Uhaul is a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Fremont, CA
    Current Employee - General Manager in Fremont, CA
    Recommends
    Positive Outlook

    I have been working at U-Haul full-time (Less than a year)

    Pros

    stable company/ good benefits package

    Cons

    The customers are in a league of their own

    Advice to Management

    none


  11. "Very Pleasant Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul full-time (More than a year)

    Pros

    Great people, great benefits, plenty of opportunities!

    Cons

    None that I can think of

    Advice to Management

    Keep treating your employees as well as you do.


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