U-Haul Employee Reviews | Glassdoor

U-Haul Reviews

Updated February 18, 2017
811 reviews

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Full-time Part-time

3.3
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U-Haul CEO Joe Shoen
Joe Shoen
352 Ratings

811 Employee Reviews

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Pros
  • I was able to work from home but had the opportunity to go into the office if I wanted to (in 80 reviews)

  • Everything you want for a part-time job is here at U-Haul (in 53 reviews)

Cons
  • Not allowed more than 20 hours a week, so no benefits for part time (in 53 reviews)

  • Only management positions are full time positions (in 39 reviews)

More Pros and Cons

  1. "Horrible place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U-Haul part-time (Less than a year)

    Pros

    Some employees had good relations

    Cons

    I use to like working there but the manager and some employees were toxic manager passes gas in front of you and employees being guns to work toxic place

    Advice to Management

    Get good


  2. "Assembler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Collision Technician in Denver, CO
    Current Employee - Auto Collision Technician in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U-Haul part-time (More than 10 years)

    Pros

    U-HAUL is near my home

    Cons

    Not many part-time job openings

    Advice to Management

    Please return a message that states if you get the job or not.


  3. "customer service rep."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Columbus, OH
    Former Employee - Customer Service Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U-Haul full-time (More than 5 years)

    Pros

    You get know different people from all over and renting trucks having hitches put on and rent storage units for the items.

    Cons

    A lot of people get really mad when u haven't got a truck for them because someone forgot to bring us one and then u have to find one or take something off the price for something different like smaller or bigger.

    Advice to Management

    Do the best you can because no one perfect and just listen to your employee's


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  5. Helpful (1)

    "great company and benefits horrible bonus structure and pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    working from home is great for the most part the company is wonderful

    Cons

    bonus structure terrible, unless you work in prime hours you will never hit goals or minimums, minimums raised when minimum wage was raised to 10 per hour to cover their behinds so they techinically didn't give any kind of raise at all with the way they changed things. not sure i would pick this department if i were to have the chance to do it over again.

    Advice to Management

    more communication with employees, more help with training, work with people a little more in referance to the amount of sales they get


  6. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    Flexible with schedule, easy job

    Cons

    Company takes cheapest way out instead of fixing problems like they should


  7. Helpful (1)

    "customer service rep"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U-Haul part-time

    Pros

    big company, laxed environment ya

    Cons

    low pay for lots of responsibility


  8. "Good Job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Energetic, fun, i really enjoyed working here.

    Cons

    Can be stressful at times.


  9. "Great inbetween Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U-Haul part-time (More than a year)

    Pros

    Flexible hours and the pay per hour is actually really great.

    Cons

    you are actually doing physical work and hands on labor.

    Advice to Management

    Take care of your loyal employees, the ones who have been here longer and work harder


  10. "Summer Job"

    Star Star Star Star Star
    Current Employee - Reservation Agent in Philadelphia, PA
    Current Employee - Reservation Agent in Philadelphia, PA

    I have been working at U-Haul full-time (Less than a year)

    Pros

    Worked here for a summer in reservations. Great people to work with for the most part.

    Cons

    No windows in the office, radio playing all the time... Hated telling people there was no truck or that they had to drive 25 miles to get one.


  11. "Housekeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Lancaster, CA
    Former Employee - Housekeeper in Lancaster, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U-Haul part-time (More than a year)

    Pros

    The work flow was consistent and the people there were really great. I enjoyed that more than half the time the management was very understanding of changing schedules, etc.

    Cons

    I suppose it would have to be with the work itself, being where I lived it was VERY hot on days doing this job and maybe on the sweltering days have the employee come in for five or ten minutes (unpaid or paid) to produce productivity because those days were VERY hard.

    Advice to Management

    I'd say just be understanding of everyones situation and if someone is doing a great job let them know it really helps build moral.



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