U.S. Bank Branch Manager Reviews | Glassdoor

U.S. Bank Branch Manager Reviews

Updated November 22, 2017
162 reviews

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Branch Manager

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
121 Ratings

Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 143 reviews)

  • Low pay versus similar competitors (in 135 reviews)

More Pros and Cons

  1. Helpful (3)

    "Loved US Bank until..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Store Branch Manager in Saint Louis, MO
    Former Employee - In-Store Branch Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 10 years)

    Pros

    The opportunities at US Bank were amazing. It definitely wasn’t just a job for me, but a career!

    Cons

    Once a person was promoted to a management position, they had 100% support. While this normally would be a good thing, if someone was promoted and shouldn’t have been, that person would have the final day. It was as if no one wanted to admit to making a mistake by hiring that person.

    Advice to Management

    Listen to everyone when there is a dispute. I was terminated after 10+ years of working for the company over a very small mistake. I was not given the option of telling my side. US Bank lost a very dedicated, loyal employee that day.


  2. "US Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank (More than 8 years)

    Pros

    Great people to work with.

    Cons

    Limited growth. Benefits could be better

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    I love my job and U.S. Bank is one of the most ethical companies I've ever worked for.

    Cons

    Benefits could be so much better. Health insurance especially

    Advice to Management

    Make health insurance affordable for everyone


  4. Helpful (3)

    "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Employees, great customers, branch locations, ATM Access, Online Banking

    Cons

    Retaliate against employees who speak against management and their lack of leadership!

    Advice to Management

    Take ownership of your lack of leadership and don't retaliate against employees who want to make the bank better than they found it!!!


  5. Helpful (1)

    "In Store Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Dublin, CA
    Current Employee - Branch Manager in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Ethical company with Strong Leadership

    Cons

    Everyone is underpaid and staffing is always an issue


  6. Helpful (1)

    "Good company, horrible local management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager IV in Hood River, OR
    Former Employee - Branch Manager IV in Hood River, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 10 years)

    Pros

    They paid me ok. Expect to get raises every 3 years. If you meet a certain salary grade and have worked 10 years you get 4 weeks vacation. You can buy an extra week vacation.

    Cons

    Horrible management, treats there employees like expendable minions. Long hours, pay tellers horrible and then expect for you to keep them long term.


  7. "Branch Manager/Licensed Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager/Licensed Banker
    Current Employee - Branch Manager/Licensed Banker
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 10 years)

    Pros

    Strong leadership abilities used to produce multipliers in a mutually engaged setting to produce top goals and achievements. Love for people and getting the service needed to fullest potential.

    Cons

    Strong personality with high goal-setting can leave other staff not motivated to achieve with the pace others are working commonly towards.

    Advice to Management

    I am confident I have the personable and knowledge skill set needed to enhance the company and produce revenue to add value consistently.

  8. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Yorba Linda, CA
    Current Employee - Branch Manager in Yorba Linda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    The culture of the bank promote relationship and uncovering needs as opposed to simply pushing products.

    Cons

    Pay in comparison to other banks is a fair amount lower.

    Advice to Management

    Better benefits


  9. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    The company truly cares about its customers. The customer first mentality was supported by all levels of management and we were empowered to do what was right for our clients.

    Cons

    As is the case with all retail jobs, turnover was high and branches were often under-staffed.


  10. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-store Branch Assistant Manager
    Current Employee - In-store Branch Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    There are many, many, opportunities for advancement both unilaterally and laterally. They are good to their employees and management is often likable.

    Cons

    Sometimes you have to stand for long periods of time and work on holidays.