U.S. Bank Reviews in California | Glassdoor

U.S. Bank California Reviews

Updated September 18, 2017
334 reviews

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California

3.4
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
206 Ratings

334 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 138 reviews)

  • Low pay versus similar competitors (in 131 reviews)

More Pros and Cons

  1. "Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in Los Angeles, CA
    Current Employee - In-Store Banker in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Great opportunity to move up, great management . I been employed with us bank for two years, and so far two promotions. This is not just a job it's a career set.

    Cons

    One con, I'll say is lack on technology. They offset that by limiting expenses and invest more on there employees.


  2. "Universal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Livermore, CA
    Current Employee - Personal Banker in Livermore, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Close at 1pm on saturdays !

    Cons

    Other banks much more !! Work life balance..even if you hit your goals they always say how they need you to do much more ..

    Advice to Management

    More hourly pay !

  3. "Very good to their employees and very conservative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Good benefits including 401K matching. I was even given some stock options

    Cons

    Very conservative and middle management heavy. Very hard to get any policy changes. Legal department viewed many mortgage regulations differently than other banks and mortgage companies so we always looked like the only one to do things a certain (more difficult or cumbersome) way

    Advice to Management

    Being a sales rep, I always had a voice at other companies/banks I worked at, but I would say this is NOT the culture at US Bank


  4. Helpful (1)

    "Retail Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Banker in San Francisco, CA
    Current Employee - Senior Personal Banker in San Francisco, CA
    Doesn't Recommend

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    most of the team is approachable

    Cons

    > You have to be prepared to sell your soul if you want to work in retail banking (don't do retail banking )
    > High stress, low pay
    > Unless you're at a high traffic/wealthy area. The sales goal will kill you
    >


  5. "Great company but they are down sizing you better be ready to work here because they hire very little people now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker II in Los Angeles, CA
    Current Employee - Universal Banker II in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A lot of opportunity to advance pay is decent but you work hard you stay a year or two you will move on to the next role but it is so much work.

    Cons

    Salary is lower than other banks and not enough employees. 3 out of 6 employees per branch are part time.

    Advice to Management

    Hire more people. That's why a lot of people leave it's a lot of work for little pay. Hire more staff and spend the money it will make the company more money. So those that are getting sales are able to get you more sales and are not constantly servicing or helping the teller line. I mean even management has to help us and even the branch manager has to have a drawer because 5-6 people are not enough specially half of them being part time. Your dedicated employees leave because it's to much hire more people stop over working everyone.


  6. Helpful (1)

    "In Store Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Dublin, CA
    Current Employee - Branch Manager in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Ethical company with Strong Leadership

    Cons

    Everyone is underpaid and staffing is always an issue


  7. "Universal Banker Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in San Diego, CA
    Current Employee - Universal Banker in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Customer interaction keeps your day busy. Freedom to cover different positions in the branch as needed. Set schedule.

    Cons

    Customers tend to be more aggravated than in other retail industries. Branches constantly understaffed. Technology is behind the competition. Low pay in comparison to other companies in the retail banking industry.

    Advice to Management

    Make staff feel more appreciated. Set career plans more constantly to assist with the high rate of employee turn over.

  8. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Yorba Linda, CA
    Current Employee - Branch Manager in Yorba Linda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    The culture of the bank promote relationship and uncovering needs as opposed to simply pushing products.

    Cons

    Pay in comparison to other banks is a fair amount lower.

    Advice to Management

    Better benefits


  9. "Great Company for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Store Banker in Irvine, CA
    Current Employee - In Store Banker in Irvine, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank (More than a year)

    Pros

    Great managers, and training staff

    Cons

    Big bank = push sell products that the consumer does not need


  10. "Bitter sweet 😊"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Ll in Napa, CA
    Former Employee - Teller Ll in Napa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    I had an amazing team to work with! Love and miss my ladies I worked with! Fair pay decent benefits, Good vacation we had fun and always got our work done!!!

    Cons

    To pushy on referrals!

    Advice to Management

    Stop being so pushy on the referrals! It's all about customer service not what u can get from a customer! If the customer wants a product they will ask for it!


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