U.S. Bank Reviews in Chicago, IL | Glassdoor

U.S. Bank Chicago Reviews

Updated July 6, 2017
76 reviews

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Chicago, IL

3.5
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
44 Ratings

76 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 138 reviews)

  • Low pay versus similar competitors (in 131 reviews)

More Pros and Cons

  1. Helpful (3)

    "CDO Portfolio Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CDO Portfolio Administrator in Chicago, IL
    Current Employee - CDO Portfolio Administrator in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Good Learning Experience, Work not too hard

    Cons

    Work got boring after a while. Low Pay


  2. "CDO Loan Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Administrator in Chicago, IL
    Former Employee - Loan Administrator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank (Less than a year)

    Pros

    work life balance is good

    Cons

    technology needs improvement, better training

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    The business structure is well organized and there aren't any gray areas.

    The bank provides departmental and ongoing training on other job related topics that is necessary to perform the job. Once you know how to perform your work load, supervision is minimal. Overall, they try to provide as much flexibility with hours (work permitted), attire, working from home, etc. But really, that's mostly up to your manager.

    Cons

    Lack of funds (which has been the excuse) makes it hard to keep your employees engaged when any kind of compensation or reward for doing amazing work is very conservative. High turnover makes it challenging for the remaining staff to meet client demand.

    Advice to Management

    Overworking employees and high business volumes without appropriate staff levels, has become the trend, has led to employee turnover. Employees compensation is less than similar positions in the area.


  4. Helpful (2)

    "Quality Assurance tester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    flexible work hours are nice

    Cons

    almost everythign else is paternalistic, almost NO African Americans and few hispanics in middle and upper management

    Advice to Management

    you are very paternalistic and not nearly as inclusive as you portray yourselves,

    U.S. Bank Response

    May 22, 2017 – Social Media Manager

    Hello -
    Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation if... More


  5. "good work life balance. Many opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - B I in Chicago, IL
    Former Employee - B I in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Family oriented, secured employment. Bonus plan with advancement. Great people.

    Cons

    What else, micro management, health plan is not the greatest.

    Advice to Management

    One day at a time.


  6. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Chicago, IL
    Former Employee - Teller in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    Team player, great communication skills, willing to learn,

    Cons

    Management staff, fairness, benefits

    Advice to Management

    N/A


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Chicago, IL
    Former Employee - Teller in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank (More than 3 years)

    Pros

    Diversity and inclusion in the hiring practices. High in integrity and openly fair in policies relating to the treatment of internal and external employees.

    Cons

    Pay less than average; no room for growth @ bottom.

    Advice to Management

    Keep the hiring practices that you currently use for recruiting and placing individuals of all gender, racial and ethnic backgrounds to maintain the diverse and inclusive culture currently in place! Great job!

  8. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Chicago, IL
    Former Employee - Operations Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment and good work life balance

    Cons

    Out dated view point on change management


  9. "Excellent company to start your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CDO Portfolio Administrator I in Chicago, IL
    Current Employee - CDO Portfolio Administrator I in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Work life balance
    Above average pay
    Above average benefits
    Management willing to listen to employees
    Management is patient in teaching employees

    Cons

    Stagnant movement requiring minimum time in position
    Positions are compartmentalized and bring about tunnel view of daily tasks
    Salary below industry standard (disproportionate to city living expenses)
    Learning ceiling will be hit within one to two years

    Advice to Management

    Keeping top talent would be easier if salaries were kept about average.


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Chicago, IL
    Current Employee - Teller in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at U.S. Bank (Less than a year)

    Pros

    Flexible work schedule, and great co-workers

    Cons

    Computer training is a waste of time, better to learn everything hands on.


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