U.S. Bank Reviews in Iowa | Glassdoor

U.S. Bank Iowa Reviews

Updated August 1, 2017
30 reviews

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Iowa

2.9
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
15 Ratings

30 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 143 reviews)

  • Low pay versus similar competitors (in 135 reviews)

More Pros and Cons

  1. "Full Time Universal Banker in Iowa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Waterloo, IA
    Current Employee - Universal Banker in Waterloo, IA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Get to work multiple areas of the bank

    Cons

    Get extremely over extended to too many different areas at times.

    Advice to Management

    Actually Manage.


  2. "Good experience, but ready to move up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst in Cedar Rapids, IA
    Current Employee - Quality Analyst in Cedar Rapids, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    12 week maternity leave. Challenging work. Relaxed atmosphere. Friendly Co workers. Partially flexible schedule in terms of start and stop time.

    Cons

    Parking is not free. Wide range of pay in departments. Poor management. Lack of training. Lack of advancement in departments.

  3. "Credit Analyst"

    StarStarStarStarStar
    Former Employee - Credit Ana in Des Moines, IA
    Former Employee - Credit Ana in Des Moines, IA

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Pay was fair, good benefits.

    Cons

    Extremely poor management, atleast in my department. No accountability held for sales people

    Advice to Management

    Take responsibility and manage.


  4. "Had to swallow my morals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Cedar Rapids, IA
    Former Employee - Bank Teller in Cedar Rapids, IA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank part-time (More than a year)

    Pros

    Good hours, clean working conditions. When I was robbed at gun point the situation was handled well. Impressed with the support and response afterwards.

    Cons

    Required to sell credit cards to every customer whether they wanted them or not, had to explain overdraft charges that were so high usbank was later sued for them, had managers who showed up late and left early almost every day, and much more...

    Advice to Management

    Follow laws and conduct better interviews. Focus on customer retention rather than the short term idea of squeezing every penny from everyone who walks in the door.

    U.S. Bank Response

    Jun 27, 2017 – Social Media Manager

    Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation if... More


  5. "Cash Vault Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IA - Iowa in Burlington, IA
    Former Employee - IA - Iowa in Burlington, IA
    Doesn't Recommend
    Negative Outlook

    I worked at U.S. Bank part-time (More than a year)

    Pros

    Working with my fellow coworkers and with the customers was great.

    Cons

    The management lacked communication and direction!

    Advice to Management

    The management team needs serious reevaluation!


  6. "Good Company / OK Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Centerville, IA
    Former Employee - Bank Teller in Centerville, IA
    Recommends

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    The branch that I worked at had a really good work environment.
    Job advancements happened frequently.

    Cons

    Training was long.
    Low Pay.
    They stressed sales, like opening a credit card, savings account etc. You had to meet goal.


  7. "In-Store Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in Dubuque, IA
    Current Employee - In-Store Banker in Dubuque, IA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The In-Store position is okay overall. You get paid pretty good money and it is more laid back than a traditional branch, however being inside of a grocery store gives it more of a retail feel. Good place to work but not long term.

    Cons

    Hours are kind of grueling, was excited to have "banker's hours" only to find we were open seven days a week and work ten hour shifts.

    Advice to Management

    better hours more guidance ridiculous expectations for sales

  8. Helpful (2)

    "Cashing checks, making deposits, ordering money, taking care of anything and everything behind teller line."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Des Moines, IA
    Former Employee - Bank Teller in Des Moines, IA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Unfortunately with my experience at us bank-Skywalk branch was not enjoyable at all very disappointed with company over all

    Cons

    Management was terrible, was not allowed sick days or time off if you are it's a constant hassle with manager unless you are on her good side

    Advice to Management

    Treat your employees that work hard everyday with respect and give them positive encouragement and be willing to help out when it gets tough and you're short staffed


  9. "Teller Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Coordinator in West Des Moines, IA
    Current Employee - Teller Coordinator in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The company generally promotes within, so there is room for growth within the company if you put in the time and effort

    Cons

    Every branch I've worked at has been short staffed and I don't believe wages reflect the amount of work some people have to do. Those who work hard generally get more work put on them while the employees that do the bare minimum are allowed to continue doing so.

    Advice to Management

    Positive Reinforcement goes a long ways. I also believe that people who go above and beyond should be recognized. Throughout the 2 years I've worked for the company I've realized that there is little recognition for this.


  10. "CDO Loan/Asset Administrator 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Iowa City, IA
    Current Employee - Anonymous Employee in Iowa City, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank (More than a year)

    Pros

    Work Life balance. Great company.

    Cons

    Salary and the bank is very conservative, but you can imagine why.


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