U.S. Bank Reviews in Iowa | Glassdoor

U.S. Bank Iowa Reviews

Updated June 26, 2017
13 reviews

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Iowa

3.0
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
4 Ratings

13 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 130 reviews)

  • Low pay versus similar competitors (in 122 reviews)

More Pros and Cons

  1. "Good experience, but ready to move up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst in Cedar Rapids, IA
    Current Employee - Quality Analyst in Cedar Rapids, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    12 week maternity leave. Challenging work. Relaxed atmosphere. Friendly Co workers. Partially flexible schedule in terms of start and stop time.

    Cons

    Parking is not free. Wide range of pay in departments. Poor management. Lack of training. Lack of advancement in departments.


  2. "Cash Vault Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IA - Iowa in Burlington, IA
    Former Employee - IA - Iowa in Burlington, IA
    Doesn't Recommend
    Negative Outlook

    I worked at U.S. Bank part-time (More than a year)

    Pros

    Working with my fellow coworkers and with the customers was great.

    Cons

    The management lacked communication and direction!

    Advice to Management

    The management team needs serious reevaluation!


  3. "Good Company / OK Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Centerville, IA
    Former Employee - Bank Teller in Centerville, IA
    Recommends

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    The branch that I worked at had a really good work environment.
    Job advancements happened frequently.

    Cons

    Training was long.
    Low Pay.
    They stressed sales, like opening a credit card, savings account etc. You had to meet goal.


  4. "In-Store Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in Dubuque, IA
    Current Employee - In-Store Banker in Dubuque, IA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The In-Store position is okay overall. You get paid pretty good money and it is more laid back than a traditional branch, however being inside of a grocery store gives it more of a retail feel. Good place to work but not long term.

    Cons

    Hours are kind of grueling, was excited to have "banker's hours" only to find we were open seven days a week and work ten hour shifts.

    Advice to Management

    better hours more guidance ridiculous expectations for sales


  5. "Teller Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Coordinator in West Des Moines, IA
    Current Employee - Teller Coordinator in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The company generally promotes within, so there is room for growth within the company if you put in the time and effort

    Cons

    Every branch I've worked at has been short staffed and I don't believe wages reflect the amount of work some people have to do. Those who work hard generally get more work put on them while the employees that do the bare minimum are allowed to continue doing so.

    Advice to Management

    Positive Reinforcement goes a long ways. I also believe that people who go above and beyond should be recognized. Throughout the 2 years I've worked for the company I've realized that there is little recognition for this.


  6. "US Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Cedar Rapids, IA
    Current Employee - Personal Banker in Cedar Rapids, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank (More than a year)

    Pros

    My coworkers are amazing and make it easy to come into work every day. There is also a lot of opportunity to move up within the company or relocate to different cities/states.

    Cons

    Upper level management within the company really doesn't care about the employees who work directly with the customers. There is a huge push to meet sales goals, many of which are unrealistic depending on the traffic your branch experiences.

    Advice to Management

    Figure out how to show employees you really care about them as individuals and considering re-evaluating how commissions are earned.


  7. "Not Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Waterloo, IA
    Current Employee - Universal Banker in Waterloo, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    The company gives you a lot of resources to be able to do your job and meet sales goals. Scheduling is flexible.

    Cons

    Promotions are all about political structure. Management is very fair weather. Sometimes you're the best employee in the world and sometimes your on the brink of termination.


  8. "Great company, many expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Iowa City, IA
    Current Employee - Teller in Iowa City, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank (More than a year)

    Pros

    Very involved in the community. Awesome parties for winning campaigns/contests. Management puts effort into who they hire to make sure there is a good fit.

    Cons

    Lots of micromanaging. Sales calls daily. Always having to be in a good mood and nice, even for customers who do not deserve it. Company relies heavily on customer service scores.

    Advice to Management

    Less micromanaging


  9. "Fine company, but working at a bank wasn't for me."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Bank Teller in Iowa City, IA
    Former Employee - Bank Teller in Iowa City, IA
    No opinion of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    Well structured. Makes for a good work-life balance.

    Cons

    It's boring. It was also more of a sales job than I expected. You have to be ok with trying to sell products to customers via cold calling and when they come into the bank for transactions. You can make better money doing pretty much anything else.


  10. "US Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Analyst in Des Moines, IA
    Former Employee - Network Analyst in Des Moines, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Solid Company, Fair compensation, poor management has moved on, etc.

    Cons

    Had to travel, Had a non-IT manager over IT

    Advice to Management

    None


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