U.S. Bank Personal Banker Reviews | Glassdoor

U.S. Bank Personal Banker Reviews

Updated June 14, 2018
291 reviews

Filter

Filter

Personal Banker

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
U.S. Bank President and Chief Executive Officer Andrew Cecere
Andrew Cecere
9 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Sometimes the schedule is not conducive to a positive work/life balance" (in 149 reviews)

  • "low pay, traditional branches are slow" (in 147 reviews)

More Pros and Cons

  1. Helpful (1)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saint Paul, MN
    Current Employee - Personal Banker in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Endless career options for advancement. Lots of locations & departments. A a a a a a a a a a

    Cons

    Talking to entitled customers. Long days but worth it because of decent pay and Overtime available a a a a

    Advice to Management

    Good job


  2. Helpful (1)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Great company values and vision

    Cons

    The technology is a little behind

  3. Helpful (1)

    "Personal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Columbus, OH
    Former Employee - Personal Banker in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    Benefits, hours, 401k match, advancement in career opportunities.

    Cons

    Work/life balance can be bad at times when short staffed most of the time, filling in at other branches/travel, pay and bonus is low compared to other banks.

    Advice to Management

    Help out your team when/where needed. That is what you're there for. Don't act like your time is more valuable than others and you will keep staff. Stop delegating your job duties on other employees because you can't time manage. Managers need to pick up hours when branches are short and stop having other employees work them with employees working more than managers.


  4. "Personal banker at call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banking in Milwaukee, WI
    Current Employee - Personal Banking in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Great flexibility, easy to learn. Will teach you about loans, lines of credit, leases. Its awesome!

    Cons

    Hard goals, Litttle breaks during the day.

    Advice to Management

    Change criteria to individual types of banking


  5. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Madison, WI
    Current Employee - Personal Banker in Madison, WI
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Job security because of high turnover.

    Cons

    Complete lack of communication from management and low pay.


  6. "Good work environment"

    StarStarStarStarStar
    Current Employee - Personal Banker in Nashville, TN
    Current Employee - Personal Banker in Nashville, TN

    I have been working at U.S. Bank (More than a year)

    Pros

    Good work climate, environment and place to grow

    Cons

    Salary - very low and the commission is hard to make


  7. Helpful (1)

    "Find somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Salt Lake City, UT
    Current Employee - Personal Banker in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Paid vacation/sick time. Work/life balance.

    Cons

    Benefits, pay. Large organization so it may feel like you cannot reach to anyone for actual help.

  8. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Banker in Nashville, TN
    Former Employee - Senior Personal Banker in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    CEO seemed to be down to earth and care about lower level employees, great conservative approach to lending, Benefits, and retirement plan was nice

    Cons

    Long hours, raises were minimal, commission structure was less than desirable, lower level management only cared for themselves, Branch mangers who were hired from outside were unqualified for role.


  9. "It’s okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Store Personal Banker
    Current Employee - In Store Personal Banker
    Doesn't Recommend
    Neutral Outlook

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    The pay is good

    Cons

    The management is awful. All they care about is numbers.

    Advice to Management

    Listen to your bankers sometime it might help


  10. "Would rather work in a traditional branch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Personal Banker II
    Current Employee - In-Store Personal Banker II
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Extra overtime pay, and the company seems to take our feedback very seriously and implement changes for a better environment.

    Cons

    Massive employee turnover, and some days we have to work 9 hours without taking lunches.

    Advice to Management

    Take some time to better understand your employees on a more personal level, so that you can understand how to help them professionally.