U.S. Bank Personal Banker Reviews | Glassdoor

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U.S. Bank Personal Banker Reviews

Updated February 9, 2018
280 reviews

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Personal Banker

3.3
StarStarStarStarStar
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Approve of CEO
U.S. Bank President and Chief Executive Officer Andrew Cecere
Andrew Cecere
3 Ratings

Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 145 reviews)

  • Low pay, but still worth for experience (in 140 reviews)

More Pros and Cons

  1. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saint Paul, MN
    Current Employee - Personal Banker in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Endless career options for advancement. Lots of locations & departments. A a a a a a a a a a

    Cons

    Talking to entitled customers. Long days but worth it because of decent pay and Overtime available a a a a

    Advice to Management

    Good job


  2. "Fantastic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Las Vegas, NV
    Current Employee - Personal Banker in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Great company. Loves their employees. Great atmosphere. I really am happy here. You will learn so much at this company. There also is from for growth if u want to move up.

    Cons

    Very conservative. The actual job duties can be taxing because there are a lot of forms and hoops to jump through when processing loans.

  3. Helpful (3)

    "Loved it.... at first."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Peoria, AZ
    Former Employee - Personal Banker in Peoria, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Good company if you’re a Teller. Good pay. Cheap insurance. The customers are generally nice and so are your coworkers. You’re in a grocery store so lots to pick from for food.

    Cons

    Stay away from banker positions, it’s downhill from there. Stay away from in-store locations. Not allowed to have chair. Must stand all day. No lunch breaks (very rarely are you fully staffed). Normal shift is 9:45-7:00. Thursday’s are 9:00-7:00. Days are too long. Job is mentally exhausting. No work/home balance, you’ll never see your family if you work here.


  4. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    U.S. Bank is a very good company overall. I love their policies and procedures, and they are very ethically sound.

    Cons

    Push too hard when it comes to sales. No matter how good you are at selling, nothing is ever good enough.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saint Louis, MO
    Current Employee - Personal Banker in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    You can build a long time career

    Cons

    Salary could be better comparing to other banks

    Advice to Management

    Add more diversity


  6. Helpful (1)

    "Great company, crooked Managers all over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Minneapolis, MN
    Current Employee - Personal Banker in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    This company cares about you. Great customers. Okay benefits

    Cons

    Benefits. Managers: there are a lots of lazy and crooked manager

    Advice to Management

    Please watch your lazy Managers

    U.S. Bank Response

    Nov 6, 2017 – Social Media Manager

    Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will promptly conduct an investigation if... More


  7. "Personal Banker Assistant Manager Mortgage Originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Diego, CA
    Former Employee - Personal Banker in San Diego, CA
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    There are no pros on the bank side. Rarely there are individuals on other business lines that will treat you with fairness and respect.

    Cons

    The worst place anyone of male middle eastern decent would find himself working for. At the San Diego central district the bank openly allowed racial and religious discrimination at unbelievable levels. With solid and exceptional performance and dedication to work I personally experienced firsthand the most inhumane treatment of a middle eastern decent employee from the district management to HR. I was told in one instance in 2014 at an interview for branch management that I had English literacy issues which limited my abilities to perform. That's given the fact I was a 3.8 GPA polisi graduate. Do not waste your professional youth life at this garbage institution.

    Advice to Management

    I don't believe such supervision exists at this institution to leave any feedback for.

    U.S. Bank Response

    Nov 27, 2017 – Social Media Manager

    Hello,
    Your review regarding discrimination is very concerning to us. We strongly encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we... More

  8. Helpful (1)

    "Personal Banker at In-Store US Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Denver, CO
    Current Employee - Personal Banker in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank (Less than a year)

    Pros

    Decent starting pay, good benefits, Company seems morally sound overall.

    Cons

    Not banker hours
    Advancing not possible without large sales goals being met
                     Certain locations have different customers, different quotas should be set

    Advice to Management

    Pay Overtime, Train Thoroughly, Find better Managers specifically.


  9. Helpful (1)

    "Not much room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Warrensburg, MO
    Current Employee - Personal Banker in Warrensburg, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Management is willing to help if you ever have questions. Stability in the workplace is pretty consistent.

    Cons

    Pay is definitely the biggest con with U.S. Bank. Another con would be the chance for advancement. Sell, sell, sell is another attitude that U.S. Bank has.


  10. "US Bank represents dedication."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker II in Boise, ID
    Former Employee - Personal Banker II in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    A professional atmosphere abounds from corporate offices, throughout management level positions, and especially among the managers of each retail branch.
    There is an expectation of employee dedication & growth. Employee motivation is rewarded in a system designed to benefit excellence with upward mobility within the organization.

    Cons

    Although employee salaries may be lower than other industries, the value, and level of benefits offered by the company is significant.

    Advice to Management

    Keep the focus on the customer, rather than corporate policies.