U.S. Bank Personal Banker Reviews | Glassdoor

U.S. Bank Personal Banker Reviews

Updated November 14, 2017
277 reviews

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Personal Banker

3.1
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Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
178 Ratings

Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 143 reviews)

  • Low pay versus similar competitors (in 135 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saint Louis, MO
    Current Employee - Personal Banker in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    You can build a long time career

    Cons

    Salary could be better comparing to other banks

    Advice to Management

    Add more diversity


  2. Helpful (1)

    "Great company, crooked Managers all over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Minneapolis, MN
    Current Employee - Personal Banker in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    This company cares about you. Great customers. Okay benefits

    Cons

    Benefits. Managers: there are a lots of lazy and crooked manager

    Advice to Management

    Please watch your lazy Managers

    U.S. Bank Response

    Nov 6, 2017 – Social Media Manager

    Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will promptly conduct an investigation if... More

  3. Helpful (1)

    "Not much room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Warrensburg, MO
    Current Employee - Personal Banker in Warrensburg, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Management is willing to help if you ever have questions. Stability in the workplace is pretty consistent.

    Cons

    Pay is definitely the biggest con with U.S. Bank. Another con would be the chance for advancement. Sell, sell, sell is another attitude that U.S. Bank has.


  4. "Personal Banker at In-Store US Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Denver, CO
    Current Employee - Personal Banker in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank (Less than a year)

    Pros

    Decent starting pay, good benefits, Company seems morally sound overall.

    Cons

    Not banker hours
    Advancing not possible without large sales goals being met
                     Certain locations have different customers, different quotas should be set

    Advice to Management

    Pay Overtime, Train Thoroughly, Find better Managers specifically.


  5. "US Bank represents dedication."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker II in Boise, ID
    Former Employee - Personal Banker II in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    A professional atmosphere abounds from corporate offices, throughout management level positions, and especially among the managers of each retail branch.
    There is an expectation of employee dedication & growth. Employee motivation is rewarded in a system designed to benefit excellence with upward mobility within the organization.

    Cons

    Although employee salaries may be lower than other industries, the value, and level of benefits offered by the company is significant.

    Advice to Management

    Keep the focus on the customer, rather than corporate policies.


  6. "A learning experience in a new field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Las Vegas, NV
    Current Employee - Personal Banker in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Incentives meet new people build relationships always learning new things build satisfaction of helping people with financial needs opportunity to make people believe in banking again

    Cons

    Entitled customers sales pressure never enough time in the day to accomplish everything you want to new laws are always presented to you


  7. Helpful (1)

    "Working for U.S. Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    Have the opportunity to build solid relationships with customer

    Cons

    They do not offer enough training to employers. No room for advancing in career.

    Advice to Management

    Stop gossiping

  8. "Proud to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Boulder, CO
    Current Employee - Personal Banker in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    They are highly supportive throughout the training process and continue to invest in their employees throughout their career. There is lots of room to grow & progress within the company.

    Cons

    Pay could be a little more competitive but I feel like I'm fairly compensated for the work I do. The technology needs to be upgraded- the software is outdated and holds us back a bit.

    Advice to Management

    Update software. Nothing fancy, just faster/more efficient systems/programs.


  9. "The bank that won't pay you a competitive wage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Seattle, WA
    Current Employee - Personal Banker I in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work culture isn't that bad compared to most companies. They are an ethical bank with the customer in mind.

    Cons

    The pay is lower than most banks. They won't pay a competitive rate for the area in which you are living, it's more on a national level. The training is remote and not good at all.

    Advice to Management

    Pay your employees a livable wage for the area in which they live. It's difficult to help people when you are struggling.


  10. Helpful (1)

    "US Bank is more concerned with stockholders than employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Portland, OR
    Former Employee - Personal Banker in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    Most colleagues were team players.

    Cons

    Goals were often unobtainable for many bankers. Gallup score rating of all 5's to succeed and obtain bonus was unreasonable. Benefits need help.

    Advice to Management

    Remember employees are human resources, not bottom line resources.