U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated May 23, 2017
3,645 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
2,173 Ratings

3,645 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 128 reviews)

  • Low pay versus similar competitors (in 121 reviews)

More Pros and Cons

  1. "Bank Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Lawrence, KS
    Former Employee - Bank Teller in Lawrence, KS
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great company in terms of an ethics stand point. They really stress having great customer satisfaction and that makes it nice working for an ethical company.

    Cons

    Unless you want to be a personal banker, not much room for movement up in the company. If banking is your passion, might want to work at one of the bigger ones that have the investment banking side.


  2. "Portfolio administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great people, lots of training and resources would recommend to a friend, keep up the good work

    Cons

    dont have any cons that i can think of its really a great place to work i would highly recomend to anyone , keep up the good work

    Advice to Management

    keep up the good work and take care of top performers but great work none theless


  3. "Account Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Processor - Adjustments in Saint Louis, MO
    Former Employee - Account Processor - Adjustments in Saint Louis, MO
    Recommends
    Approves of CEO

    I worked at U.S. Bank (More than 3 years)

    Pros

    training, support, hours, benefits, perks

    Cons

    inconsistent workflow, co-workers, lack of advancement

    Advice to Management

    friendships between managers/supervisors and their subordinates make the department looks bad.


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  5. "Senior Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Great work environment and upward mobikity

    Cons

    Low pay versus similar competitors

    Advice to Management

    Comparative salaries to other industry competitors


  6. "Personal Banker at in-store location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Eugene, OR
    Former Employee - Personal Banker in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Good training, great team, good coaching, good support

    Cons

    low end of the pay scale for bankers, long hours of standing, in-store location has longer hours

    Advice to Management

    Continue developing your star employees.


  7. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Saint Paul, MN
    Former Employee - Business Analyst in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 8 years)

    Pros

    US Bank has tuition assistance, long-term disability, mentoring, and wonderful retirement investment opportunities

    Cons

    Like most companies, they try to do more with less. They will require excessive hours from salaried employees.


  8. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Risk Analyst in Saint Louis, MO
    Current Employee - Senior Risk Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work life balance, large company but feels like a community bank - personable coworkers, diversity is celebrated, staff encouraged to volunteer and give back to community

    Cons

    Salary not competitive. Tries to stay ahead of regulators therefore puts pressure on staff to be overly compliant. too many layers of middle management

    Advice to Management

    none


  9. "Fantastic Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Farmington, UT
    Current Employee - Branch Manager in Farmington, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    First and foremost, the company makes it a point to "do the right thing." Ethics are essential, especially in today's banking world. I'm proud that the company is always on the up-and-up.

    Pay and benefits are competitive (if not the best).

    Cons

    I'd imagine its much the same at any company, but some roles don't have very good training. The bank makes sure everyone gets solid compliance and ethics training, but there's not much on sales, best practices, customer service, etc.

    Advice to Management

    Get more corporate training for soft skills and best practices. Some local managers are good at developing sales and leadership, while others are not. Having some corporate sponsored training would be nice (other than on-boarding).


  10. "Sales and Service manager"

    Star Star Star Star Star
    Current Employee - Teller Coordinator in Minneapolis, MN
    Current Employee - Teller Coordinator in Minneapolis, MN

    I have been working at U.S. Bank (More than 3 years)

    Pros

    Good customers! senior management is good at communicating from the top down

    Cons

    bad work life balance, pay in the branches is bad


  11. "It was ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in Mountlake Terrace, WA
    Current Employee - Part Time Teller in Mountlake Terrace, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Bank part-time (Less than a year)

    Pros

    Easy job with paid training and decent benefits. The bonuses are nothing impressive and growth is possible if you work hard.

    Cons

    Management can be condescending. As a part time teller while being a student the managers think they know everything even though they don't have much education. Customers can be rude and nice.

    Advice to Management

    Ego check


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