U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated February 20, 2017
3,424 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
2,027 Ratings

3,424 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Eugene, OR
    Current Employee - Universal Banker in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Great people, good training, great vacation and sick pay, decent employee benefits, good chances of upward mobility

    Cons

    base pay low when starting out, commission low, customer service expectations are very high


  2. "Security Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Specialist in Milwaukee, WI
    Current Employee - Security Specialist in Milwaukee, WI
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Fast Paced Team Environment and the ability to learn more about financial institutions

    Cons

    Securities Operations is a heavily regulated and procedure based role. Therefore the tasks can become rote the longer you are in the position.


  3. "Great company to be apart of."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Coordinator in Maplewood, MN
    Former Employee - Teller Coordinator in Maplewood, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Great benefits. Many different jobs. Easy to move up. Friendly people. Everyone is involved. Your opinion matters. Close team. Many people to connect with.

    Cons

    Cooperate so you know how that can be sometimes. Don't expect raises too often. Maybe once a year if you're lucky. Most of the time you don't get a raise unless you move up.


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  5. "Manage a district of retail banking branches in the San Diego Area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Metro Branch District Manager in San Diego, CA
    Current Employee - Metro Branch District Manager in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 10 years)

    Pros

    Great company with a great future. Very well managed and does the right thing for the customer and shareholder. Good return on your investment.

    Cons

    Very conservative expense budgets which drive down salary. It is difficult to retain talent due to this. Employee is the third inline behind customer and shareholder.

    Advice to Management

    High Salarys would lower turnover


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    employee focused, good benefits, great pay,

    Cons

    not a lot of bad side to this company other than they are super far behind in technology


  7. "Great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller

    I have been working at U.S. Bank part-time (Less than a year)

    Pros

    U.S Bank is a great place to work. The management is great and supportive.

    Cons

    Wish the pay was higher.


  8. "Account Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Saint Louis, MO
    Current Employee - Account Representative in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Opportunity to learn and grow within the company.

    Cons

    have not experienced any cons to date.

    Advice to Management

    n/a


  9. "Universal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student in Wilmington, NC
    Former Employee - Student in Wilmington, NC
    Recommends
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    Great training classes that are fun and informative.

    Cons

    The manager's expectation was that employees would work through lunch.

    Advice to Management

    Train employees to act in their client's best interest.


  10. "Solid bank, sometimes stodgy culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Portland, OR
    Former Employee - Project Manager in Portland, OR
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 8 years)

    Pros

    Solid business, varied work locations, some divisions forward looking, good pay and benefits. Some interesting tech, front line of financial regulations and technology

    Cons

    Thick management layers, some divisions have cronyism, managers not trained by USB - if you get a good one stick with them. Many groups work in fear of audit. Retail division tends to be fodder.

    Advice to Management

    Train your managers, strip away management layers, build policies that stop "perform to avoid audit" culture.


  11. "Good company to work fo"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Pros

    Good senior level leadership and overall culture

    Cons

    Change in middle management caused major headaches with visions of the future



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