U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

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Found 4838 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
83%
Approve of CEO
U.S. Bank CEO Andrew Cecere
Andrew Cecere
403 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    "High performing, ethical company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - LOB Strategy Lead in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time for more than 6 years

    Pros

    Very financially disciplined, ethically sound.

    Cons

    Quality of leadership varies quite a bit. As with most banks, there isn't a lot of emotional intelligence among the leadership ranks.

    Advice to Management

    Pay attention to the aspects of culture you should keep vs. evolve.

  2. "BBS"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BBS 

    I have been working at U.S. Bank full-time for more than 9 years

    Pros

    Company Culture and ethics. Company is laid back.

    Cons

    Technology and retention. Company needs to invest in those areas.

  3. "Awesome job awful sales goals"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Phone Banker in Gresham, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time for more than 2 years

    Pros

    Stability of a secure company with various resources for on the job help.

    Cons

    Give unmanageable expectations in regards to metrics regarding overall sales and customer service satisfaction.

    Advice to Management

    Focus on customer service solely and keep sales separate in its own entity.

  4. "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at U.S. Bank full-time for more than 6 years

    Pros

    Salary and vacation time are very good.

    Cons

    Micro managing is too much

  5. "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at U.S. Bank full-time

    Pros

    Work Life balance, good and open communication between teams

    Cons

    Lower than national average pay

  6. Helpful (4)

    "WAS a great place to work."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Development Group Leader in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time for more than 6 years

    Pros

    I am writing this review under the leadership of R. Davis who was a respectable, humane person that created one of the best working environments I have ever had. Mr. Cecere, unfortunately, is a different story. A piece of me died when Davis stepped down. I worked under the TOS umbrella doing software development for almost 7 years. I was in between jobs and had no intention of staying long term. I am ambitious and...

    Show More

    Cons

    Minnesota is the center of the universe. You just have to accept that if you are going to work here. The benefits are not good. Most employees have a spouse that works and you'll find that they are not on the Bank's heath insurance - for good reasons. A surprising amount of my former coworkers have been laid off under Mr. Cecere's leadership.

    Advice to Management

    Mr. Cecere, please take a look at your predecessor and why so many people were happy under him. This company is about the people not the numbers. Don't become just another "Bank".

  7. "Good Company if you are good at sales."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time for more than 2 years

    Pros

    Good pay. Three weeks of vacation.

    Cons

    Long Hours. Sales Pressure did get better thanks to Wells Fargo but let's see if they re-vamp it up in time.

  8. "communication issues"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loss Mitigation Specialist in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at U.S. Bank full-time for more than 4 years

    Pros

    great company, great employees, interesting work

    Cons

    department undergoing top down renovation often with a trial and error or reactive approach

    Advice to Management

    listen to your employees in the trenches..fix instead of bandaid broken processes

  9. "Great Entry Level Sales Job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Universal Banker in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank part-time for more than 2 years

    Pros

    The bank does not push product sales like most other banks and relies more on what the customer's needs may be. Solid network of professionals for you to talk to.

    Cons

    You will have to cold call and try to make sales of financial products to customers that don't really want to talk to you. Growth to high end positions will be tough.

    Advice to Management

    Do not Micro Manage and let bankers and tellers work their own way to produce results.

  10. "Best bank in the business"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Banking Specialist in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time for more than 4 years

    Pros

    You will get the best training at this bank and you'll have the pride of knowing you're working for the best and most ethical bank in the business.

    Cons

    Pay typically isn't commensurate with similar jobs at other banks and the lending process can be tedious.

Found 4838 reviews