U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated January 16, 2019
4,738 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
U.S. Bank President and Chief Executive Officer Andrew Cecere
Andrew Cecere
361 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "The organization offers one of the best work-life balance benefits in the industry" (in 337 reviews)

  • "Good benefits and nice work environment" (in 168 reviews)

Cons
More Pros and Cons

  1. "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    Good co-workers, great customer service experience

    Cons

    Not good incentive or hourly pay


  2. "Laid Back Environment, Incentive Plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deposit Processing Operator in Cincinnati, OH
    Current Employee - Deposit Processing Operator in Cincinnati, OH
    Neutral Outlook

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    The incentive plan by far. Also, the environment is very laid back with no one always looking over your shoulder. It is pretty clear cut what is expected of you and as long as you meet those expectations and adhere to the attendance policy, you have no problems.

    Cons

    Late hours, and the chance of moving up is pretty slim.

  3. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in Owensboro, KY
    Former Employee - Collector in Owensboro, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank (More than a year)

    Pros

    Good pay. Life balance. Schedule was good.

    Cons

    Poor management. The Bonus determines your employment. They tell you if you meet goal it’s a bonus but yet if you miss goal you’re written up for it.

    Advice to Management

    What’s good for one should be good for all. Stop making everyone’s write ups different. If person A gets written up for goal but there’s a “weekly review” clause, then person B’s write up should be the same. Picking favorites is unprofessional and tacky.


  4. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time

    Pros

    Quality Organization with long history of success

    Cons

    Large company so changes come slowly


  5. "Universal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Phoenix, AZ
    Current Employee - Universal Banker in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    You stay busy throughout the day. Company is employee oriented, and does a good job of making it seem like it cares.

    Cons

    The company is going through changes and is on a hiring freeze, so staffing is terribly short.


  6. "Thumbs up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Banker
    Current Employee - Online Banker
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Great people to work for. The job can be trying at times, but all in all the support is there if needed. Chance for advancement.

    Cons

    Computers freeze up quite often


  7. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at U.S. Bank part-time

    Pros

    Awesome co-workers and good management

    Cons

    Clients tended to be a little rude

  8. "Solid choice for people still working towards degrees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Minneapolis, MN
    Current Employee - Teller in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    I work at U.S. Bank full time as a Teller. The job was very basic of course, but there’s a LOT to learn you really want to learn more about banking, finances, and money management. Go ahead and apply if you’re looking for a career with valuable knowledge to be learned!

    Easy to move into different positions within the company and throughout the country!

    Valuable street smarts to be learned

    Cons

    The job as a teller can get VERY stale, you must push yourself to keep learning if you want to remain competitive

    If you’re at a poorly staffed location, you WILL NOT be able to provide the experience you were hired to provide because there will be 20 people in line waiting and getting angry.

    Advice to Management

    Have the managers decide when the branch needs more staffing, not a computer.


  9. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Pros

    The work life balance is good.

    Cons

    Bureaucracy, expense management, below market compensation


  10. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank (More than 8 years)

    Pros

    good leadership, good values, heading in the right direction

    Cons

    small bonus, raises, not a lot of room for movement