U.S. Bank In-Store Banker Reviews | Glassdoor

U.S. Bank In-Store Banker Reviews

Updated January 18, 2017
92 reviews

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In-Store Banker

3.3
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
61 Ratings

Employee Reviews

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  1. Helpful (1)

    "Good Company to start with but not to stay with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Store Banker in Phoenix, AZ
    Former Employee - In-Store Banker in Phoenix, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    I'Great company culture. Has many resources to learn and improve skills. Great benefits such as insurance and 401k plan.

    Cons

    Pay is low compared to other banks. Employees are over worked and understaffed.

    Advice to Management

    Stop having skeleton crews at your branches.


  2. "I love my job. Everyday is different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-store Banker II in Cincinnati, OH
    Current Employee - In-store Banker II in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Freedom to make as much commission as you want. You work hard your paycheck shows it. But you can become overworked every easily.

    Cons

    The hours are long. And your successes go unnoticed. I wish you received more commission on certain products then we currently do

    Advice to Management

    Don't forget about your bankers. If you want them to stay make sure they are happy.


  3. "In-store Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Store Personal Banker in Granite Bay, CA
    Current Employee - In Store Personal Banker in Granite Bay, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    I like how personable they are with customers. it creates a lot
    of regulars.

    Cons

    if you work in a in-store like I do, the pay is low and they are super aggressive with sales.


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  5. "In-Store Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in Dubuque, IA
    Current Employee - In-Store Banker in Dubuque, IA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The In-Store position is okay overall. You get paid pretty good money and it is more laid back than a traditional branch, however being inside of a grocery store gives it more of a retail feel. Good place to work but not long term.

    Cons

    Hours are kind of grueling, was excited to have "banker's hours" only to find we were open seven days a week and work ten hour shifts.

    Advice to Management

    better hours more guidance ridiculous expectations for sales


  6. "Good job to have"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Store Personal Banker in Lake Elsinore, CA
    Current Employee - In Store Personal Banker in Lake Elsinore, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great branch management.
    Job training is ok
    In-store has a great customer base. Good for reaching goals easily.
    Attainable goals

    Cons

    Horrible, complicated incentive plan. Needs to be revised.
    Hard to get loans approved
    Anyone over branch management seems out of reach. Does not create for a great environment that promotes equality between team members.

    Advice to Management

    Revise incentive plan. Can be so much better.


  7. "In store personal banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Store Personal Banker in Sacramento, CA
    Former Employee - In Store Personal Banker in Sacramento, CA
    Recommends
    Neutral Outlook

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    Plenty of training provided, and if you are good with sales, you should have no problem moving up. The pay was average, but there were incentives available.

    Cons

    The job was very sales driven, which they don't mention in the job listing. There were a lot of quotas to meet, and if you didn't meet them, there were a lot of follow up meetings. Working in store meant you were open 7 days a week and most days until 7 pm. Weekends off were not really given-you had to rotate. Non traditional bank hours.

    Advice to Management

    Provide more specific help for those who are not selling as much instead of just telling them that they're not doing good enough.


  8. "Wonderful place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in Parma, OH
    Current Employee - In-Store Banker in Parma, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    We have an amazing team. Pay is great. And great benefits. We can purchase stock in the company and the retirement and 401k plans are great.

    Cons

    No lunch breaks because we are an in-store branch. Also being an in store branch, we are opened 7 days a week. Monday through Friday until 7 and 4 on weekends which can make work life balance a little tough.

    Advice to Management

    Keep up the good work and weekly coaching sessions. They make a huge difference.


  9. Helpful (2)

    "The In-Store Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in La Habra, CA
    Current Employee - In-Store Banker in La Habra, CA
    Recommends
    Positive Outlook

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    At In-Store you get the opportunity to increase your sales by working directly with customers on their daily transactions, while also recommending products and swrvices. It's fun, fast paced, and offers an incentive plan that keeps you motivated.

    Cons

    The hours can make it difficult to balance your life outside of work. It can get chaotic from time to time, especially when it gets busy. Not a job for the faint of heart, as it comes with several expectations.

    Advice to Management

    The best way to be met with success is to allow your bankers to be creative with how they perform. Full freedom to cross sell, and speak with their customer in their own unique way, is the cornerstone of a successful in-store banker.


  10. "OK job"

    Star Star Star Star Star
    Current Employee - Store Banker in San Diego, CA
    Current Employee - Store Banker in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank (Less than a year)

    Pros

    Flexible Scheduling
    Great People
    Good Benefits
    Good Job while in College
    Great Work Experience
    Good Training

    Cons

    Low Pay
    Very Sales Driven
    Low Incentives
    Management can be hit or miss

    Advice to Management

    Try to know what motivates employees. We all want to succeed but sometimes management can lower morale.


  11. "Great Company, Hard Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Store Banker II in Knoxville, TN
    Current Employee - In Store Banker II in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    This company is especially dedicated to their employees. They are constantly trying to make improvements and alterations to make employees lives comfortable. They also work hard to remain competitive in pay.

    Cons

    The training process has had many tweaks and I think it can be too slow and difficult at times.