U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated September 21, 2017
408 reviews

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1.0
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
200 Ratings

408 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 138 reviews)

  • Low pay versus similar competitors (in 131 reviews)

More Pros and Cons

  1. Helpful (1)

    "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Employees, great customers, branch locations, ATM Access, Online Banking

    Cons

    Retaliate against employees who speak against management and their lack of leadership!

    Advice to Management

    Take ownership of your lack of leadership and don't retaliate against employees who want to make the bank better than they found it!!!


  2. "Business banking officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    Make your own schedule, that was nice.

    Cons

    No support, minimal training, not set up for success.

    Advice to Management

    Nope

  3. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Be connected with the people

    Cons

    You will be insulted

    Advice to Management

    Be patient with employees


  4. "Good company, horrible local management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager IV in Hood River, OR
    Former Employee - Branch Manager IV in Hood River, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 10 years)

    Pros

    They paid me ok. Expect to get raises every 3 years. If you meet a certain salary grade and have worked 10 years you get 4 weeks vacation. You can buy an extra week vacation.

    Cons

    Horrible management, treats there employees like expendable minions. Long hours, pay tellers horrible and then expect for you to keep them long term.


  5. "Mortgage Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at U.S. Bank full-time

    Pros

    There are No Pros to this company and how they treat Temps.

    Cons

    Salary and how they regard Temp. Employees.


  6. "Management was terrible"

    StarStarStarStarStar
    Former Employee - Part Time Teller
    Former Employee - Part Time Teller

    I worked at U.S. Bank part-time (More than a year)

    Pros

    working bankers hours was nice

    Cons

    poor management at my location


  7. Helpful (1)

    "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Mundelein, IL
    Former Employee - Customer Service Manager in Mundelein, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Bank full-time (More than 8 years)

    Pros

    Just a big name in a market and that's about it. Don't fall for it.

    Cons

    At branch, district & region level they run banks the way they want. They discriminate. They have favorable rules for BM. BM can get away with unethical practices & employees who are ethical they find a reason to get rid of them.

    Advice to Management

    Local management needs to stop playing favoritism & stop setting people up and don't fire them wrongfully. HR does what dm and rm asks, they don't listen to employees. They all are in together when they want to replace employees when employees become expensive.

    U.S. Bank Response

    Aug 7, 2017 – Social Media Manager

    Hello. Your review regarding unethical behavior is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will... More

  8. Helpful (1)

    ""Mortgage""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Modesto, CA
    Former Employee - Mortgage Loan Officer in Modesto, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    Unlike other lending companies, this company will hire people with bad credit fitness and derogatory reports. First time hearing of a company hiring someone with current bankruptcy and foreclosures.

    Cons

    The technology they offer is terrible. It has been promised for years that they would fix the system and processing but they have a long way to go to compete in this aggressive market. It will take you a whole day just to board 1 loan. Other companies with internet presence take 10 minutes for the whole application.

    Advice to Management

    Don't lie or play down the fact you have terrible operation management. No way to sugar coat such a huge flaw.


  9. "Fulltime Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker in Spokane, WA
    Former Employee - Universal Banker in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    There are no pros working at US Bank

    Cons

    Discrimination, virulence, homohatred, and sexism persists.

    Advice to Management

    Upper management should keep a very close eye on branch management.

    U.S. Bank Response

    Aug 3, 2017 – Social Media Manager

    Hello. Your review is very concerning to us. We strongly encourage you to contact hr.employee.relations@usbank.com to report your experience with additional details and we will promptly conduct an... More


  10. "Senior Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Teller in Beaverton, OR
    Current Employee - Senior Teller in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    benefits, 401 k , retirement

    Cons

    they treat their employees very poorly. the pay is way to low.


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