U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated May 17, 2017
1,067 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
732 Ratings

1,067 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Work life balance is hard to manage (in 128 reviews)

  • Low pay versus similar competitors (in 121 reviews)

More Pros and Cons

  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Saint Paul, MN
    Former Employee - Business Analyst in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 8 years)

    Pros

    US Bank has tuition assistance, long-term disability, mentoring, and wonderful retirement investment opportunities

    Cons

    Like most companies, they try to do more with less. They will require excessive hours from salaried employees.


  2. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in Murray, KY
    Current Employee - Part Time Teller in Murray, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    Great people. Mid-level management wants to help you succeed and readily provides opportunities for growth. Competitive pay.

    Cons

    Technologically behind the curve, sometimes makes it frustrating to perform simple job functions. Incentives based on broken customer services surveys. Diversity for the sake of diversity is pushed to a fault.

    Advice to Management

    Look at what successful community banks are doing and follow their lead in areas of branch design, technology, and customer interaction. Spend more time in the branch.


  3. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Lakewood, WA
    Former Employee - Personal Banker in Lakewood, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    The manager Erik in Lakewood office was great. Fairly easy job if you stick to it. The culture of the US Bank corp is awesome. Once i wrote email to the CEO. Many managers and others were very shocked. The questions that i asked were directly to Richard Davis. After three hours he responded. Not only I was surprised, however I really felt appreciated by my boss's boss's boss's boss's boss.

    Cons

    The commission was not impressive. Those who have experienced earning 7 to 9k just on commissions will seem very unappealing. However I have met those who do make over 8 to 9k a month just on commissions after many years.

    Advice to Management

    Commission structure could be better. However I understand the business. In order to keep a agent agent need to bring more profit than what he takes from the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Opportunities at US Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Cincinnati, OH
    Current Employee - Administrative Assistant in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    US Bank strives to be a diverse and inclusive work place. In my experience, employees operate with a high level of integrity.

    Cons

    US Bank is very conservative and slow to evolve. It can be difficult to change career paths or seek necessary training on one's own.

    Advice to Management

    I would suggest to management to spend time recognizing and retaining talent through compedative compensation and development planning.


  6. "Good Place overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Madison, WI
    Current Employee - Customer Service Specialist in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Good structure, opportunity to grow if you want to.

    Cons

    A little dry at times, management can be a headache.

    Advice to Management

    Engage more with employees, try to put our interests first sometimes.


  7. "good work life balance. Many opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - B I in Chicago, IL
    Former Employee - B I in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Family oriented, secured employment. Bonus plan with advancement. Great people.

    Cons

    What else, micro management, health plan is not the greatest.

    Advice to Management

    One day at a time.


  8. Helpful (3)

    "Great employee culture but can't get a loan approved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Colorado Springs, CO
    Current Employee - Business Development in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    They treat their employees very well. They have a great culture and many programs and benefits for their employees. They really are about their people.

    Cons

    Hard to believe but their internal technology is very outdated....they use Lotus notes for email but have been upgrading to Outlook for over a year now. They don't have an internal imaging system and their credit write ups are cumbersome and take FOREVER to approve or decline. It's almost impossible to get a loan approved. They cater to a very specific type of client...basically the cream of the crop. If you don't need a loan, you are a perfect candidate for a loan with US Bank. Underwriting and closing are lengthy and cumbersome. Most borrowers are upset by the end of the process.

    Advice to Management

    I realize you pride yourself on being the most ethical company,.,..,and don't want to upset the apple cart with the regulators but you will continue ue to lose market share in your smaller, less sophisticated markets unless you loosen credit requirements. Employees will leave due to the frustration around the credit policy.


  9. Helpful (1)

    "Business Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Richfield, MN
    Former Employee - Business Systems Analyst in Richfield, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 8 years)

    Pros

    Great team environment and enjoyable place to work. Good benefits, generous PTO along with 10 business holidays.

    Cons

    Pay scale is a bit lower than the average for the industry and once hired the raises are minimal even for high performance. Some areas are high stress depending on the manager/leader.

    Advice to Management

    Some people shouldn't be promoted to manager just because they have longevity with the company.


  10. "Clerical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    A great environment to work in.

    Cons

    I don't have any cons


  11. "Conservative executive management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 10 years)

    Pros

    Good pay, conservative management, values employees

    Cons

    High cost, high deductible health insurance coverage


Showing 1,067 of 3,725 reviews
Reset Filters