U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated June 28, 2017
645 reviews

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5.0
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
487 Ratings

645 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 130 reviews)

  • Low pay versus similar competitors (in 122 reviews)

More Pros and Cons

  1. "US Bank Peak Time Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peak-time Teller in Elk Grove, CA
    Current Employee - Peak-time Teller in Elk Grove, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    I really enjoy working for U.S Bank, but I think it's particularly because of the branch I work at. Our branch is very laid-back compared to the others. We are still professional, but we are more open to discussion than others. I really enjoy being able to speak to customers and learn more about them, and be able to help them out!

    Cons

    Personally, I am a little piffed by the fact that our "Shops" or "Secret Shopper" system / random customers are called and are given a survey about their past experience with us. We must get 5's in every category in order for it to be a good shop, just one 4 will count against us the same as getting all 1's.


  2. "Good Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Specialist in Overland Park, KS
    Former Employee - Fraud Specialist in Overland Park, KS
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Great pay, Great co workers, Great benefits

    Cons

    Long hours, growth opportunities very slow

  3. "Great place to work and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Analyst in Denver, CO
    Current Employee - Senior QA Analyst in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    Big company with many options to grow. They work hard at "work life balance" for employees. Enjoyable people

    Cons

    Change is a long process

    Advice to Management

    Listen to employee given suggestions


  4. "Call center representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gresham, OR
    Former Employee - Customer Service Representative in Gresham, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    Lots of training and opportunities to advance if you are good on the phones. Yearly trips was a bonus for top performers!

    Cons

    The benefits were not great. Insurance was very expensive especially for family. Fast paced and high turnover company. They will get rid of you fast if you can't cut it.


  5. "US Bank teller review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Denver, CO
    Former Employee - Teller in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank part-time (More than a year)

    Pros

    Great benefits, a lot of opportunity for growth development and promotions. Great training and learning opportunity. You learn a lot about the banking industry and various financial products that later help you in your personal life.

    Cons

    A lot of stress. A lot of hard work that you must pay attention to the details and be very focused so you don't mess up peoples accounts. Very high volume and high risk.

    Advice to Management

    Better understanding of employee needs. Help the employees with there tasks and trainings in order to prevent future errors. Be more understanding about the high volume. Don't just look at the data sheets at the end of the week and the end of the month to evaluate your employees.


  6. "Great learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker II in Louisville, KY
    Former Employee - Universal Banker II in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Great benefits rapid advancement fun work environment competitive loan rates detailed training program. Company uses positive affirmation. Global company full service banking. Good work life balance

    Cons

    Too far to drive. Mandatory weekend work. Limited sick days-only 6 per calendar year. Low market share in Louisville. Raises limited to annual reviews.


  7. "Portfolio administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great people, lots of training and resources would recommend to a friend, keep up the good work

    Cons

    dont have any cons that i can think of its really a great place to work i would highly recomend to anyone , keep up the good work

    Advice to Management

    keep up the good work and take care of top performers but great work none theless

  8. "Account Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Processor - Adjustments in Saint Louis, MO
    Former Employee - Account Processor - Adjustments in Saint Louis, MO
    Recommends
    Approves of CEO

    I worked at U.S. Bank (More than 3 years)

    Pros

    training, support, hours, benefits, perks

    Cons

    inconsistent workflow, co-workers, lack of advancement

    Advice to Management

    friendships between managers/supervisors and their subordinates make the department looks bad.


  9. "US Bank Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Due Diligence Analyst in Minneapolis, MN
    Former Intern - Due Diligence Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank as an intern (Less than a year)

    Pros

    Given opportunities to provide investment ideas and actionable ideas to clients of US Bank

    Cons

    Limited Investment/Asset Management division at US Bank

    Advice to Management

    Kepp focus on integrity, big differentiation between banks in the industry.


  10. "Senior Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Great work environment and upward mobikity

    Cons

    Low pay versus similar competitors

    Advice to Management

    Comparative salaries to other industry competitors


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