U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated September 21, 2017
3,899 reviews

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3,899 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 138 reviews)

  • Low pay versus similar competitors (in 131 reviews)

More Pros and Cons

  1. "Lockbox Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    If you work hard you MAY get a raise and bonus. I did within my first year, but I know some who worked hard that didn't.

    Cons

    Management is set in their ways, favoritism is apparent, HR and department has high turn over. Etc.

    Advice to Management

    Understand that high employee turnover has a lot to do with your favoritism and poor judgment. When things change, it's not good to try and take other branches' culture and duplicate it so quickly before thorough research.


  2. "Fraud Solutions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Solutions Specialist in Coeur d'Alene, ID
    Current Employee - Fraud Solutions Specialist in Coeur d'Alene, ID
    Recommends
    Neutral Outlook

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Being part of the fraud world, managment team is a great team to work with. Hours are comparable.

    Cons

    The pay is not as comparable as other companies. health insurance is horrible.

  3. Helpful (2)

    "Great company"

    StarStarStarStarStar
    Current Employee - Teller in Las Vegas, NV
    Current Employee - Teller in Las Vegas, NV
    Recommends

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    This is a great company to work for! Great incentives and positive atmosphere.

    Cons

    Slow to promote
    Pay is low for the amount of work and knowledge that is required


  4. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BLDP
    Current Employee - BLDP
    Doesn't Recommend
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Great co-workers, do the right thing for customers most of the time.

    Cons

    Pay isn't the greatest. Job is very sales oriented. Benefits are below average.


  5. "Very demanding job with low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Supervisor in Overland Park, KS
    Former Employee - Solutions Supervisor in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    Flexible schedules and ok bonuses. The company is open 7 days per week so finding a schedule that meets your needs is easy. For top performers in Collections the bonuses can be nice.

    Cons

    The company claims to be diverse and family oriented, however they show no regard for tragedies employees may suffer. The demand is very high when the pay can be minimal for the average collector.

    Advice to Management

    Change Human Resources structure.


  6. "Time management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time

    Pros

    Manager was amazing and had a lot of help when you need it

    Cons

    Every minute is tracked and recorded via computer systems and if you spend too much time using the restroom or anything youll get in trouble


  7. "Peak Time Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peak-time Teller
    Current Employee - Peak-time Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    Coworkers, amazing DM's, promotion oppurtunities, great pay, great company

    Cons

    Under staffed at times,

  8. Helpful (1)

    "Beware the stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time

    Pros

    Insurance benefits, 401K, advancement possibly

    Cons

    Upper management don't care about how much stress they load on you as long as the bottom line gets met. The never give enough staff allowances to get the jobs done properly


  9. "Generally a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Good hours, great coworkers, a wonderful benefit package for full time employees.

    Cons

    High stress, small margin for errors, lots of customer facing service


  10. Helpful (1)

    "Too conservative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    No opinion of CEO

    Pros

    Good work life balance
    Fair salary
    401k and pension
    Ability to telecommute

    Cons

    Terrible technology and obsolete programs- I work from home and half the time I can't even connect. The culture is too conservative as well, you won't meet many forward thinkers

    Advice to Management

    Invest in IT and new ideas. I've never worked for a company with such poor technology. I would estimate its at least 10 years behind. Very frustrating when 2 hours of your 8 hour work day are spent trying to get your connection to work and dealing with computer issues


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