U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated May 26, 2017
3,649 reviews

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Full-time Part-time

3,649 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 129 reviews)

  • Low pay versus similar competitors (in 121 reviews)

More Pros and Cons

  1. "Happily Employeed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Officer in Saint Louis, MO
    Current Employee - Compliance Officer in Saint Louis, MO
    Recommends
    Neutral Outlook

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Great work/life balance, ability to work from home when needed/wanted, management genuinely interested in my career development, environment that challenges you, ability to move up if and when an opportunity arises

    Cons

    All the above is completely dependent on your department, it varies greatly from building to building. This causes some people that are very happy with the Bank, and others that are not happy at all working here. I've been in both positions and much rather prefer my department now.

    Advice to Management

    Create a better environment in which people can be happy - such as more employee engagement, work/life balance should not be constricted to a few departments higher up. Also the Bank is way behind on everything IT, from hardware, software, and training on IT


  2. Helpful (1)

    "Pretty decent employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    I really enjoyed my time here felt like they gave me a great chance to break in the banking. Company has pretty good vision and sense of itself. Had opportunities to grow there although I decided to go somewhere else after couple years.

    Cons

    probably be a bit more dynamic and active in their markets. Seems like they're due for a little freshening up around the house if you get a drift.

    Advice to Management

    I'm not in management so I can't tell you what to do, good luck and maybe our paths will cross again sometime in the future


  3. "Quality Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst in Minneapolis, MN
    Current Employee - Quality Analyst in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Very friendly relaxed and team oriented environment. Benefits for full time employees are competitive within the industry.

    Cons

    Limited opportunity to move up but plenty of opportunity to move side ways within the company in the hope of eventually moving up.

    Advice to Management

    Increase opportunities for employees to show critical thinking and creativity outside of established jog roles.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to grow and develop your skills in finance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    Lots of training, good potential and opportunities to move up.

    Cons

    Regular corporate polices, sell more every quarter, pay is inadequate for amount of work and pressure they put on you. If branch employees were paid more it would make the pressures worth it, but at the end of the year they are not adequately compensated.

    Advice to Management

    Great place to learn and get trained
    , But more pay and care for the individual and not just numbers.


  6. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Phoenix, AZ
    Former Employee - District Manager in Phoenix, AZ
    Recommends
    Neutral Outlook

    I worked at U.S. Bank full-time (More than 10 years)

    Pros

    Sr Leadership is amazing. CEO is inspiring.

    Cons

    Growth in AZ has caused considerable turnover on annual basis. Most districts average 60% turnover in front line employees up to branch managers annually.

    Advice to Management

    Invest more in employees


  7. "Skeleton crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Los Angeles, CA
    Current Employee - Bank Teller in Los Angeles, CA

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    Very ethical company, honest business practices, don't pressure cook employees like Wells Fargo. Encourage good customer relationships

    Cons

    Never hire full time because they don't want to offer benefits so there's no way to move up or in to a full time position. Training is on the computer and doesn't scratch the surface and doesn't really sink in...you're just trying to stay awake while you read very dry, boring info.

    Advice to Management

    Full time employees stick around, part timers don't


  8. "Great employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RCA Manager in Minneapolis, MN
    Current Employee - RCA Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Supportive management. Good benefits and 401k match. Communication is important at all levels. Work/life balance valued.

    Cons

    Frequent process and org changes


  9. "SSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Service Manager in Kansas City, MO
    Former Employee - Sales and Service Manager in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Some of the greatest, motivated, inspired people I've been lucky to work with happen to have been employed at US Bank.

    Cons

    Wells Fargo waiting to happen. I'm sure at the highest levels, they feel they are doing the right things to avoid the inevitable class action lawsuit, but those in the Regional Management positions are doing the same unethical things Wells Fargo did. For example, in an effort to get out ahead of the new minimum wage requirement for salaried workers, US Bank made Assistant Branch managers hourly. What those in the ivory towers making a quarter mil a year either fail to realize or care about is that those employees were working 50 hours a week. Since they refuse to pay OT for those 10 hours, you either try to get done in 40 hours what takes 50, miss something and get fired, work off the clock and get fired or bring it to someone's attention and get fired. Any way you slice it, you're getting fired. So, just like Wells Fargo, people are choosing to work off the clock and others are pretending not to know. When it's found out, they will all get fired, hire an attorney and it will be in the open.

    Advice to Management

    Understand you employee real people, with real families that made a decision to work as hard as they possibly can for your organization. Your attrition challenges are self-imposed.

    U.S. Bank Response

    May 22, 2017 – Social Media Manager

    Hello - Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation if ... More


  10. "Vice President, District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, District Manager in Minneapolis, MN
    Former Employee - Vice President, District Manager in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 10 years)

    Pros

    Fast paced environment. Chance to advance within business lines.

    Cons

    Work Life balance shortcomings. Pay was too low for expectations placed.

    Advice to Management

    Increase pay and do not only count on Talk to US as a the employee's voice.


  11. "Universal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Univeral Banker in Saint Louis, MO
    Former Employee - Univeral Banker in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    -Banker incentive plan is wonderful
    -Loan program is very up to date, makes job easy

    Cons

    -Higher ups with play favorites
    -Some coworkers made working there hell


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