U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated July 21, 2017
3,750 reviews

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3,750 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 131 reviews)

  • Low pay versus similar competitors (in 124 reviews)

More Pros and Cons

  1. "Mortgage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage in Westlake Village, Los Angeles, CA
    Former Employee - Mortgage in Westlake Village, Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Steady paycheck, steady hours, benefits

    Cons

    Horrible managers, favortism, unequal workload. Work/Life balance horrible!

    Advice to Management

    Try to praise in addition to critique


  2. "Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Lawrence, KS
    Former Employee - Bank Teller in Lawrence, KS
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great company in terms of an ethics stand point. They really stress having great customer satisfaction and that makes it nice working for an ethical company.

    Cons

    Unless you want to be a personal banker, not much room for movement up in the company. If banking is your passion, might want to work at one of the bigger ones that have the investment banking side.

  3. "Portfolio administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great people, lots of training and resources would recommend to a friend, keep up the good work

    Cons

    dont have any cons that i can think of its really a great place to work i would highly recomend to anyone , keep up the good work

    Advice to Management

    keep up the good work and take care of top performers but great work none theless


  4. "Account Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Processor - Adjustments in Saint Louis, MO
    Former Employee - Account Processor - Adjustments in Saint Louis, MO
    Recommends
    Approves of CEO

    I worked at U.S. Bank (More than 3 years)

    Pros

    training, support, hours, benefits, perks

    Cons

    inconsistent workflow, co-workers, lack of advancement

    Advice to Management

    friendships between managers/supervisors and their subordinates make the department looks bad.


  5. "RMDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Saint Louis, MO
    Former Employee - Relationship Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Potential for monthly bonuses were great.

    Cons

    Decusion makig process from upper management was always spare if the moment and never thought out thoroughly causing confusion and tupicallt ending in even more unecesarry changes.

    Promotions were based on numbers that were not 100% employee controlled. Most employees who were promited lacked knowledge and/or leadership.

    Advice to Management

    You employ human beings, not machines. Numbers cannot determine good leadership.

    When making decisions, examine the cause and effect it will have throughout the entire department.


  6. "Had to swallow my morals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Cedar Rapids, IA
    Former Employee - Bank Teller in Cedar Rapids, IA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Bank part-time (More than a year)

    Pros

    Good hours, clean working conditions. When I was robbed at gun point the situation was handled well. Impressed with the support and response afterwards.

    Cons

    Required to sell credit cards to every customer whether they wanted them or not, had to explain overdraft charges that were so high usbank was later sued for them, had managers who showed up late and left early almost every day, and much more...

    Advice to Management

    Follow laws and conduct better interviews. Focus on customer retention rather than the short term idea of squeezing every penny from everyone who walks in the door.

    U.S. Bank Response

    Jun 27, 2017 – Social Media Manager

    Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation if... More


  7. "Senior Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Great work environment and upward mobikity

    Cons

    Low pay versus similar competitors

    Advice to Management

    Comparative salaries to other industry competitors

  8. "Personal Banker at in-store location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Eugene, OR
    Former Employee - Personal Banker in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Good training, great team, good coaching, good support

    Cons

    low end of the pay scale for bankers, long hours of standing, in-store location has longer hours

    Advice to Management

    Continue developing your star employees.


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Saint Paul, MN
    Former Employee - Business Analyst in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 8 years)

    Pros

    US Bank has tuition assistance, long-term disability, mentoring, and wonderful retirement investment opportunities

    Cons

    Like most companies, they try to do more with less. They will require excessive hours from salaried employees.


  10. "Work Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work Coordinator in Oshkosh, WI
    Former Employee - Work Coordinator in Oshkosh, WI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    Has pension and 401k match which is great. Health benefits were nothing to complain about. Wide variety of opportunities within organization.

    Cons

    Management is not good. You are treated as a 5 year old when tracking time in/out, productivity and quality. Positions are broken down so much that you are doing the same thing over and over.

    Advice to Management

    Listen to employees, don't treat them like 5 year olds, communicate with team and other management, flexibility to people and personal/family time.


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