U.S. Bank Reviews | Glassdoor

U.S. Bank Reviews

Updated May 28, 2017
3,652 reviews

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Full-time Part-time

3,652 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 129 reviews)

  • Low pay versus similar competitors (in 121 reviews)

More Pros and Cons

  1. "Overworked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent products and good outlook for company.

    Cons

    Horrible work life balance. Low pay.

    Advice to Management

    Listen to your employees. Staff more.


  2. Helpful (2)

    "Deposit processing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits. Nothing much to mention

    Cons

    A hostile environment is created in the Tempe AZ deposit processing unit. Many employees have left due to this reason in the past . But no action was taken against this employee. Even multiple complaints were made to the management she never takes any action about it. Stay away from this location

    Advice to Management

    Do not favour your favourites. If there is a hostile environment created by your employees do take an action right away because no one with a back bone and a dignity will like to be bullied and treated like trash by others.

    U.S. Bank Response

    May 3, 2017 – Social Media Manager

    Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation if ... More


  3. Helpful (1)

    "Pretty good, but penny pincher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Level Project Manager in Milwaukee, WI
    Current Employee - Entry Level Project Manager in Milwaukee, WI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Decent health insurance. Good people. Good opportunities to learn. 3 weeks vacation as manager or 5 years of serivce.

    Cons

    Old technology. The company will sacrifice its employees to save money. Very difficult to move within company, but not impossible.

    Advice to Management

    You have to understand that you need to spend money to make money. Working your employees to death instead of hiring when needed is unacceptable.


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  5. "Branch manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in San Francisco, CA
    Current Employee - Branch Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Close at 5 and 10 minutes later out the door. Slower pace than the big banks. New account opening process is decent.

    Cons

    Managers are expected to get 25 new business prospects per month plus manage. Way to much paperwork. Compliance hinders you

    Advice to Management

    Get better health insurance for your employees. Make it look like you care


  6. "Beware of the big banks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Kansas City, MO
    Former Employee - Teller in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at U.S. Bank part-time (Less than a year)

    Pros

    Training was informational and helpful

    Cons

    Unfair treatment compared to other employees in the same branch.
    Pay.
    Cut hours then refused to allow me to submit a transfer request to other branch with more hours
    Co-workers were lazy and unwilling to take ownership of anything

    U.S. Bank Response

    Apr 13, 2017 – Social Media Manager

    Hello. Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation if ... More


  7. "Software Tester 2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Tester II in Portland, OR
    Former Employee - Software Tester II in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    Stable company, they like to foster some growth in your field

    Cons

    If you decide to find a different job within the bank there is very little support

    Advice to Management

    Embrace technology and new thinking


  8. "Direct Lending Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Lending Specialist in Saint Paul, MN
    Current Employee - Direct Lending Specialist in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Great corporation to work for with a small company feel.

    Cons

    Normal challenges of navigating a corporate environment.

    Advice to Management

    None. Management has been great.


  9. "In-Store Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-Store Banker in Saint George, UT
    Current Employee - In-Store Banker in Saint George, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank part-time (Less than a year)

    Pros

    - Flexible Schedule
    - Good Environment

    Cons

    - Hard to move up
    - Tough to get commission


  10. "US Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Naperville, IL
    Former Employee - Personal Banker in Naperville, IL
    Recommends
    Positive Outlook

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    - good place to learn
    - fun working with people
    - team atmosphere

    Cons

    - be prepared to have call nights
    - may be asked to be a teller

    Advice to Management

    Pay people for referrals


  11. "It's all about the bottom line"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in Minneapolis, MN
    Current Employee - Senior Database Administrator in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Job security, Work hours, Coworkers

    Cons

    Do whatever to charge fees or deny benifits to make the bank money

    Advice to Management

    Stop misbehaving or end up like Wells Fargo


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