U.S. Bank Reviews | Glassdoor

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U.S. Bank Reviews

Updated January 20, 2018
4,114 reviews

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4,114 Employee Reviews

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Pros
Cons
  • Work/Life balance could be better (in 144 reviews)

  • Low pay versus similar competitors (in 137 reviews)

More Pros and Cons

  1. Helpful (1)

    "Universal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker
    Former Employee - Universal Banker
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    US Bank is one of the most stable banks in the United States. They endeavor to do what’s right as a company. I had a blast working there because we had a really good team.

    Cons

    The reason why this bank is financially secure is because it will not pay a competitive salary for the work that is done. Their position is that they are secure and that is a way to keep the profit margins high.

    Advice to Management

    Treat your people as valuable resources and they will stay. Fight for the ones that make a difference. District managers need more say so of if a person is let go and not just HR.


  2. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Phoenix, AZ
    Former Employee - Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank (More than 5 years)

    Pros

    Company has outstanding CEO and vision for its employees

    Cons

    Seems like HR is uneducated. They make wrong decisions to cover upper management and not help you

  3. Helpful (1)

    "Relationship manager Operations Marketing Bank Branded cards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Executive Officer Management Consulting Firm in Minneapolis, MN
    Former Employee - Chief Executive Officer Management Consulting Firm in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. Bank full-time (More than 5 years)

    Pros

    You have to kill someone to not be promoted. Short hours.

    Cons

    Pay is low. Large and burecratic. Pay is low. Go getters leave after they have a year or two of experience leaving the dregs for employees. Unenlightened managment. Management does not adjust to the market place. As soon as someone figures out how to eat their cheese they are done but it will require the smaller more agile firms to lobby congress to remove the benefits that congress gives to larger banks. They dont really have a path to the future. They are not a technological company yet they thought at one time they could sell server backup space to their banking clients. Keep in mind that their main hardware currently are IBM Mainframes from the 70s and 80s.

    Advice to Management

    See the cons.


  4. "US Bank in Denver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    - For the most part a friendly and supportive culture.
    - Stable company with a conservative and (for now) sustainable business model.

    Cons

    - Heavily silo'd. Tough to get a feel for what else might be out there internally
    - Don't plan on a lot of career development action, especially if you're in retail. It's very tough to break into anything else if you come from the retail channel and extremely hard to get your first management job here in anything other than branch management.

    Advice to Management

    - More needs to be done to identify employee strengths and look at other areas they may be useful.


  5. "data analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time

    Pros

    very good company full ooprunities to learn

    Cons

    no cons the management is great


  6. "us bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    vacation time, sick days, pension plan, medical insurance,

    Cons

    computer systems, system updates,


  7. "Sales & Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Minnesota in Minneapolis, MN
    Former Employee - Minnesota in Minneapolis, MN
    Recommends
    Approves of CEO

    I worked at U.S. Bank full-time

    Pros

    Company cares about your professional development, upper management listens to your ideas and concerns, good work/life balance, paid sick time and 2 weeks vacation, upper management fosters happy and inclusive branch atmosphere.

    Cons

    Some gaps in training, lack of cohesiveness between various departments, branches understaffed at times due to company hiring freezes, health benefits are VERY expensive.

    Advice to Management

    Benefits need to be more affordable, pay could be more competitive with other banks

  8. "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in La Mirada, CA
    Current Employee - Clerk in La Mirada, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (More than 3 years)

    Pros

    Easy Job, No education required

    Cons

    Low pay, over work, No room to move up ladder


  9. "Underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter
    Current Employee - Mortgage Underwriter
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    Benefits, the people in the department other than management

    Cons

    Micro managers, process and procedures are inconsistent. Management does not support underwriters.

    Advice to Management

    Look at the staff you have lots of experienced underwriters who have worked outside of US Bank who may have valuable input. The processes could be so much more efficient. Dedicate more resources to training to MLO’s and processors


  10. Helpful (1)

    "Don't waste your energy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Banker in Portland, OR
    Current Employee - Phone Banker in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    The pay is pretty good.

    Cons

    The people on the phone are too rude and require a lot of energy.

    Advice to Management

    Fix your bank so people don't complain as much as they do.


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