U.S. Bank Reviews in San Diego, CA | Glassdoor

U.S. Bank San Diego Reviews

Updated June 15, 2017
50 reviews

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San Diego, CA

3.9
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
36 Ratings

50 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 131 reviews)

  • Low pay versus similar competitors (in 125 reviews)

More Pros and Cons

  1. "Branch Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in San Diego, CA
    Current Employee - Branch Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Customer Service Driven, Ethical, small bank feel with big bank products, and employee focused. There is also a lot of growth potential.

    Cons

    Minimal staffing, minimal control of your branch, outbound calling. Also the pay is not as competitive with other small or big banks

    Advice to Management

    Give the manager more control of their team & plan tasks more efficiently and favorably towards a managers daily duties


  2. "Asst Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in San Diego, CA
    Former Employee - Accountant in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    They care about their customers

    Cons

    They don't care about their employees nor provide them sufficient training. In the wake of Wells Fargo's problems last year, US Bank is uncovering its own hidden problems, with lower-level managers afraid that their superiors will discover sloppy mistakes they have been making.

    Advice to Management

    Use the results of your annual employee survey to make changes in the lower management levels.

    U.S. Bank Response

    May 22, 2017 – Social Media Manager

    Hello - Your review is concerning to us. We encourage you to contact hr.employee.relations@usbank.com to report your concerns with additional details and we will promptly conduct an investigation... More

  3. Helpful (2)

    "Manage a district of retail banking branches in the San Diego Area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Metro Branch District Manager in San Diego, CA
    Current Employee - Metro Branch District Manager in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 10 years)

    Pros

    Great company with a great future. Very well managed and does the right thing for the customer and shareholder. Good return on your investment.

    Cons

    Very conservative expense budgets which drive down salary. It is difficult to retain talent due to this. Employee is the third inline behind customer and shareholder.

    Advice to Management

    High Salarys would lower turnover


  4. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 10 years)

    Pros

    Rated one of the most ethical bank. In the U.S. It is the only company who still offers a pension plan for their employees.

    Cons

    The premium for the medical insurance is pretty expensive. The branches always seem to run low on FTE, however, the employees seem to manage to work around this situation.


  5. "Could be better..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in San Diego, CA
    Current Employee - Compliance Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time

    Pros

    A lot of growth toward employee development in the last 8 years
    Some really great managers

    Cons

    Low pay compared to other financial inst.
    Good luck if you get a bad manager here, there isn't much help for you
    Sometimes the focus on the employee feels forced and not well executed

    Advice to Management

    Pay employees more. Its hard to work for so many years for your company and not get paid enough to make a life for your family.


  6. "US Bank Universal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in San Diego, CA
    Current Employee - Universal Banker in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Great company culture. Very supportive and promote growth within the company. Invest heavily in their employees, and overall a great place to work.

    Cons

    Incentive based pay program can seem uneven at times. Customers don't understand banking procedures, which at times makes it very awkward to explain more complex relationship issues.

    Advice to Management

    During training, find a way to isolate the trainee more from the remainder of the branch to avoid interruption. Focus more on responses to customers that are dissatisfied with the products or services that US Bank offers.


  7. "Accounts Receivable & Billing Specialist"

    StarStarStarStarStar
    Former Employee - Billing Specialist in San Diego, CA
    Former Employee - Billing Specialist in San Diego, CA

    I worked at U.S. Bank (More than 3 years)

    Pros

    The culture at the branch I worked at was very relaxed.

    Cons

    The management at the department I worked in was unprofessional & unethical.

    U.S. Bank Response

    Oct 25, 2016 – Social Media Manager

    Thank you for the feedback. We encourage you to contact hr.employee.relations@usbank.com to report your concerns and we will promptly conduct an investigation. As stated in our Code of Ethics... More

  8. Helpful (3)

    "RCA consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rca Consultant in San Diego, CA
    Current Employee - Rca Consultant in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 8 years)

    Pros

    Great people to work with and everyone is very helpful. I enjoy working with everyone. I also like the company

    Cons

    Cheap company. When you are an internal candidate the raise is less than if you were a new hire. Seems backwards to me and no value added for being a loyal employee

    Advice to Management

    Listen to the employees. You conduct a survey ever year however never address the elephant in the room, our pay.


  9. Helpful (1)

    "part time position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Two in San Diego, CA
    Current Employee - Teller Two in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great schedule and short commute

    Cons

    Wage a litte less then I expected


  10. "Worked at US bank for 5 Years."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at U.S. Bank part-time (More than 5 years)

    Pros

    Cares about their employee, and great job rewarding them.

    Cons

    At times get aggressive with sales.


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