U.S. Bank Reviews in Seattle, WA | Glassdoor

U.S. Bank Seattle Reviews

Updated July 23, 2017
87 reviews

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Seattle, WA Area

3.1
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Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
60 Ratings

87 Employee Reviews

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Pros
Cons
  • Work life balance is hard to manage (in 131 reviews)

  • Low pay versus similar competitors (in 125 reviews)

More Pros and Cons

  1. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Kenmore, WA
    Current Employee - Teller in Kenmore, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    I love the people I work with - in my branch and throughout my district. There are tons of opportunities to advance and further your career, IF you show interest and work hard. Decent benefits. You get 2 weeks of vacation to start and an option to purchase an extra week off.

    Cons

    High turnover rate as teller because it's an entry-level position and people are just trying it out. Teller is not easy at first but great once you get the hang of it.

    Advice to Management

    Keep coaching tellers and working on goals each week.


  2. "Teller review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Renton, WA
    Former Employee - Teller in Renton, WA
    Recommends
    Approves of CEO

    I worked at U.S. Bank part-time (More than 3 years)

    Pros

    Flexible hours and accommodated schedule during college.

    Cons

    Compensation could be more competitive.

  3. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in Mountlake Terrace, WA
    Current Employee - Part Time Teller in Mountlake Terrace, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Bank part-time (Less than a year)

    Pros

    Easy job with paid training and decent benefits. The bonuses are nothing impressive and growth is possible if you work hard.

    Cons

    Management can be condescending. As a part time teller while being a student the managers think they know everything even though they don't have much education. Customers can be rude and nice.

    Advice to Management

    Ego check


  4. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Lakewood, WA
    Former Employee - Personal Banker in Lakewood, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    The manager Erik in Lakewood office was great. Fairly easy job if you stick to it. The culture of the US Bank corp is awesome. Once i wrote email to the CEO. Many managers and others were very shocked. The questions that i asked were directly to Richard Davis. After three hours he responded. Not only I was surprised, however I really felt appreciated by my boss's boss's boss's boss's boss.

    Cons

    The commission was not impressive. Those who have experienced earning 7 to 9k just on commissions will seem very unappealing. However I have met those who do make over 8 to 9k a month just on commissions after many years.

    Advice to Management

    Commission structure could be better. However I understand the business. In order to keep a agent agent need to bring more profit than what he takes from the company.


  5. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Seattle, WA
    Current Employee - Relationship Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Good bonus at year end for top performers

    Cons

    Horrible management. Unreasonable credit culture

    Advice to Management

    The employees are so demoralized!


  6. Helpful (1)

    "Previous US Bank Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Seattle, WA
    Former Employee - Teller in Seattle, WA
    Recommends
    Approves of CEO

    I worked at U.S. Bank full-time (Less than a year)

    Pros

    The values of the company are amazing! My team was overall very family like, I felt very supported. The company is very good about promoting from within and helping you climb the ladder.

    Cons

    Your team will make or break this job, my manager unfortunately wasn't the best that I've had. At times, I was left with hours of work due to negligence from other teammates. Strenuous, stressful, anxiety inducing at times for me.

    Advice to Management

    Keep up the great work, it was so nice working for a company that valued my wellbeing!


  7. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Seattle, WA
    Current Employee - Universal Banker in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Its a place where you can learn a lot and gain valuable experience for your next opportunity. Pay is ok, monthly incentive for selling products and booking loans which can total well over 1k per month, but can also be 0.

    Cons

    Too much emphasis on sales.
    Outdated computer systems.
    Benefits are pretty standard and unspectacular.

    Advice to Management

    Provide more training to management so they are better able to train new employees.
    Based on everything upper management says about Tellers/Bankers and the role they play in the company, you would think their positions would pay more.

  8. "Great experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Kent, WA
    Former Employee - Anonymous Employee in Kent, WA

    I worked at U.S. Bank (Less than a year)

    Pros

    Very friendly people and environment and a huge potential for growth

    Cons

    You might be stuck in one branch forever


  9. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager III in Seattle, WA
    Former Employee - Branch Manager III in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company culture and innovative

    Cons

    Pay lower than industry, limited work life balance for this position

    Advice to Management

    Pay long standing employees more


  10. "Mortgage Closing Coordinator, Auditor, Closer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Processor/Closing Coordinator in Seattle, WA
    Former Employee - Senior Loan Processor/Closing Coordinator in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Great Company who gave me the opportunity to go from a Temp to a Permanent Employee and let me take classes and grow. Also trained all new staff members, from Supervisors, Sales Managers, Loan Officers and Support Staff. Very grateful for the opportunity and broaden my experience. Enjoyed auditing and closings and moved Company from 47 loans per month to 200 loans per month within a short period of time. Supervised 35 employees. Dealt closely with closers, appraisers, title, insurance, underwriters etc.

    Cons

    Lots of Overtime, however, it did not bother me. Lots of pressure, still did not bother me and I managed very well and had a good relationship with all employees. Hard to say farewell, after the office closed and moved to Oregon.

    Advice to Management

    Glad to have been given the opportunity by Regional and Closing Management and the training I received.


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