U.S. Bank Teller Reviews | Glassdoor

U.S. Bank Teller Reviews

Updated June 23, 2018
399 reviews

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Teller

3.5
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Recommend to a friend
Approve of CEO
U.S. Bank President and Chief Executive Officer Andrew Cecere
Andrew Cecere
15 Ratings

Employee Reviews

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Pros
Cons
  • "Sometimes the schedule is not conducive to a positive work/life balance" (in 149 reviews)

  • "low pay, traditional branches are slow" (in 147 reviews)

More Pros and Cons

  1. "Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Knoxville, TN
    Current Employee - Bank Teller in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (Less than a year)

    Pros

    The training, coaching and encouragement is amazing! There is so much opportunity for advancement within US Bank. Pay is above average. Benefits are great, start on day one!

    Cons

    The cut down of employees, making most positions part time is stressful for the few full time positions left.

    Advice to Management

    Reconsider the staffing practices


  2. "Peak Time Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peak-time Teller in Denver, CO
    Current Employee - Peak-time Teller in Denver, CO
    Recommends
    Approves of CEO

    I have been working at U.S. Bank part-time (Less than a year)

    Pros

    I am working to get my masters - working as a peak time teller is awesome because I am able to have a good work-life balance and have time to study.

    Cons

    I wish I received benefits as a peak time.

    Advice to Management

    None

  3. "Not enough benefits to compensate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller
    Current Employee - Lead Teller
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Regular schedule, holidays off, vacation options, 401k matching options, $15 minimum wage, company discounts, banking discounts

    Cons

    Health benefits are expensive but restrictive, lack of upward mobility, management plays favorites, unreasonable sales expectations

    Advice to Management

    Improve your employees' health insurance option


  4. "Bank Teller Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Cedar Falls, IA
    Current Employee - Bank Teller in Cedar Falls, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank part-time (More than a year)

    Pros

    I loved our customers and the job itself. For the most part, my coworkers were like my family.

    Cons

    When I asked for equal pay as my coworkers with less experience with me, they threatened to fire me for even discussing my pay and after discussion they decided to keep my salary at a 10.50 and my coworkers in the same position 12.50. They do not care about fair and equal treatment of employees.

    Advice to Management

    Treat your employees fair and justly.

    U.S. Bank Response

    Jun 15, 2018 – Social Media Manager

    Hello - Your review is concerning to us. We encourage you to contact codeofethics@usbank.com to report your experience with additional details and we will promptly conduct an investigation if... More


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vault Teller in Des Moines, IA
    Former Employee - Vault Teller in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Holidays off, Roth & 401k available, sick days and vacation are decent

    Cons

    doesn't pay very well, not many positions to move up to.

    Advice to Management

    Don't just talk the talk, walk the walk. If Bankers and Tellers are your front line and you say you value them, act like you care and pay them better.


  6. "Wouldn't reccomend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Billings, MT
    Former Employee - Bank Teller in Billings, MT
    Doesn't Recommend
    Approves of CEO

    I worked at U.S. Bank part-time (More than a year)

    Pros

    Flexible scheduling and you get your own work area

    Cons

    Poor management, no room to move up in company, no recognition of good work, always short staffed, expected to be perfect with no room for mistakes, and employee favoritism.

    Advice to Management

    Get better training program, dont let management go on power trips, and give employees recognition for good work instead of constant backlash for not being perfect.


  7. "I think this is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peak-time Teller
    Current Employee - Peak-time Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank part-time (Less than a year)

    Pros

    Great people to work with. Very organized and overall the company’s structure for daily operations is great. The company does campaigns for branches to go on trips, which is something that I think is great.

    Cons

    Trying to get over the fear of selling products to customers. Once you’re comfortable in your job and build those relationships with your customers, it comes natural.

    Advice to Management

    Keep recognizing and rewarding your employees that are doing great. Employee recognition is hard to come by in most companies and employees do so much better when their hard work is rewarded and acknowledged.

  8. "Branch Manager don’t want to promote staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Franklin Park, IL
    Former Employee - Bank Teller in Franklin Park, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Bank full-time (More than 3 years)

    Pros

    401k, Dental and health benefits, flexible schedules, tuition reimbursement, open to employees being crossed trained so they can learn everything at the branch. Starting pay is reasonable.

    Cons

    No room to grow, branch manager wants to hold employees hostage, want the staff to learn everything at the branch but don’t want you to move up and potentially leave that branch to advance your career with the company. Every year make up more excuses to hinder you from getting closer to your career goals with the company.

    Advice to Management

    Don’t be afraid to let a team member reach their full potential, create a better culture for the company.


  9. Helpful (1)

    "I worked here for about a year in a very small town. This company did not give a living wage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Angels Camp, CA
    Former Employee - Bank Teller in Angels Camp, CA
    Doesn't Recommend

    I worked at U.S. Bank full-time (More than a year)

    Pros

    Close to home so no commute.

    Cons

    Couldn't afford to feed my children on the wage.


  10. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Bank full-time (More than a year)

    Pros

    Flexible schedule
    Room to grow
    Great staff

    Cons

    Crazy sales driven
    Poor pay
    Little training

    Advice to Management

    Immediate managers are great, upper management needs to work on improving employees overall job duties. Should be focused more on customers not sales.