U.S. Bankcard Services Reviews | Glassdoor

U.S. Bankcard Services Reviews

Updated September 22, 2017
16 reviews

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2.8
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16 Employee Reviews

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  1. "Full time for more than 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at U.S. Bankcard Services full-time

    Pros

    Got to learn a lot about the credit card industry.

    Cons

    There are no Cons I can think of so far.


  2. Helpful (1)

    ""Professional" Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative
    Current Employee - Administrative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bankcard Services full-time

    Pros

    Easy work with a lot of downtime. Some of the people are nice to work with. The others aren't so much. Benefits are great.

    Cons

    While there is a lot of downtime, you have to look busy or else. Because of that, many of the people there work at a slower pace just to pass the time faster. Lots of micromanagement from the higher ups. Management tends to be extremely passive aggressiveness as well and unprofessional. Pay leaves much to be desired. Company is also a slowly sinking ship.

    Advice to Management

    Actually care about your employees and talk to them instead of having your head up in your butt all the time.

  3. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at U.S. Bankcard Services full-time

    Pros

    They are willing to hire entry level.

    Cons

    No overtime, no bonuses. Pay okay.

    Advice to Management

    Give bonuses. Stop having the CEO drive a brand new car when you're not paying bonuses.


  4. "Awesome people if you speak CH. Pay terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    mostly great people especially if you speak CH

    Cons

    this is easy... pay

    Advice to Management

    communicate better and recognize your workers for their worth better


  5. "Good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at U.S. Bankcard Services full-time

    Pros

    The people here are amazing, they are nice and relatable (mostly). And there is no weird office rivalry.

    Cons

    The workload they expect from you is higher than other companies, mostly focuses on multi-tasking. If you cannot juggle a lot at the same time, you will have a bad time.

    Advice to Management

    Communication between departments would be really helpful


  6. "A so so company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fair health insurance. 401K. Coworkers are nice and friendly.

    Cons

    Relatively low pay compared to other companies. Minimal vacation hours.


  7. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bankcard Services full-time

    Pros

    Maintains a structured approach to management

    Cons

    Compensation is generally on low end

  8. Helpful (1)

    "Basically a good test of people skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Industry, CA
    Former Employee - Customer Service Representative in Industry, CA
    Recommends
    Neutral Outlook

    I worked at U.S. Bankcard Services full-time (More than a year)

    Pros

    Employees are mostly friendly and it's a steady stable job. Benefits are decent. Once you are more proficient you can do deliveries to do on-site installations, which is nice change of pace from the office.

    Cons

    Little room for growth unless you get friendly with superiors. Fitting into the social circles can make life a lot easier (the more Asian languages you speak...). Typical office politics on management level. Work is repetitive as expected of customer service, and there isn't much room for slack. High turnover rate in many departments.

    Advice to Management

    Initial training was informal, and there was a lot of down time when I was not qualified to help anyone and unsure of what to do. Everyone is very busy with their own work and it can seem very confusing.


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    fellow co-workers were nice but they didn't last long

    Cons

    no room for advancement. strictly korean culture.

    Advice to Management

    Stop placing blame and maybe take more responsibilities


  10. "So, So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Whitestone, NY
    Current Employee - Sales Associate in Whitestone, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at U.S. Bankcard Services full-time (Less than a year)

    Pros

    Flexible schedule/ Good income/ independence

    Cons

    Only Koreans/ not really helpful environment/no room to advance


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