U.S. Bankcard Services Reviews | Glassdoor

U.S. Bankcard Services Reviews

Updated Jan 4, 2018

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3.0
44%
Recommend to a Friend
  1. "Great company with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at U.S. Bankcard Services full-time

    Pros

    You learn quite a bit about the payment industry and the company is under constant expansion.

    Cons

    Some downtime, too much time on the computer. Salary is on the lower end of the spectrum.

    Advice to Management

    Keep doing what you do.

    U.S. Bankcard Services2018-01-04
  2. Helpful (2)

    ""Professional" Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at U.S. Bankcard Services full-time

    Pros

    Easy work with a lot of downtime. Some of the people are nice to work with. The others aren't so much. Benefits are great.

    Cons

    While there is a lot of downtime, you have to look busy or else. Because of that, many of the people there work at a slower pace just to pass the time faster. Lots of micromanagement from the higher ups. Management tends to be extremely passive aggressiveness as well and unprofessional. Pay leaves much to be desired. Company is also a slowly sinking ship.

    Advice to Management

    Actually care about your employees and talk to them instead of having your head up in your butt all the time.

    U.S. Bankcard Services2017-09-23
  3. "Full time for more than 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at U.S. Bankcard Services full-time

    Pros

    Got to learn a lot about the credit card industry.

    Cons

    There are no Cons I can think of so far.

    U.S. Bankcard Services2017-03-22
  4. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook

    I worked at U.S. Bankcard Services full-time

    Pros

    They are willing to hire entry level.

    Cons

    No overtime, no bonuses. Pay okay.

    Advice to Management

    Give bonuses. Stop having the CEO drive a brand new car when you're not paying bonuses.

    U.S. Bankcard Services2017-02-21
  5. "Awesome people if you speak CH. Pay terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook

    I worked at U.S. Bankcard Services

    Pros

    mostly great people especially if you speak CH

    Cons

    this is easy... pay

    Advice to Management

    communicate better and recognize your workers for their worth better

    U.S. Bankcard Services2016-09-17
  6. "Good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at U.S. Bankcard Services full-time

    Pros

    The people here are amazing, they are nice and relatable (mostly). And there is no weird office rivalry.

    Cons

    The workload they expect from you is higher than other companies, mostly focuses on multi-tasking. If you cannot juggle a lot at the same time, you will have a bad time.

    Advice to Management

    Communication between departments would be really helpful

    U.S. Bankcard Services2016-07-08
  7. "A so so company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I have been working at U.S. Bankcard Services

    Pros

    Fair health insurance. 401K. Coworkers are nice and friendly.

    Cons

    Relatively low pay compared to other companies. Minimal vacation hours.

    U.S. Bankcard Services2016-07-07
  8. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at U.S. Bankcard Services full-time

    Pros

    Maintains a structured approach to management

    Cons

    Compensation is generally on low end

    U.S. Bankcard Services2016-06-27
  9. Helpful (1)

    "Basically a good test of people skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Industry, CA
    Recommends
    Neutral Outlook

    I worked at U.S. Bankcard Services full-time for more than a year

    Pros

    Employees are mostly friendly and it's a steady stable job. Benefits are decent. Once you are more proficient you can do deliveries to do on-site installations, which is nice change of pace from the office.

    Cons

    Little room for growth unless you get friendly with superiors. Fitting into the social circles can make life a lot easier (the more Asian languages you speak...). Typical office politics on management level. Work is repetitive as expected of customer service, and there isn't much room for slack. High turnover rate in many departments.

    Advice to Management

    Initial training was informal, and there was a lot of down time when I was not qualified to help anyone and unsure of what to do. Everyone is very busy with their own work and it can seem very confusing.

    U.S. Bankcard Services2015-10-29
  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook

    I worked at U.S. Bankcard Services

    Pros

    fellow co-workers were nice but they didn't last long

    Cons

    no room for advancement. strictly korean culture.

    Advice to Management

    Stop placing blame and maybe take more responsibilities

    U.S. Bankcard Services2015-08-19
Found 17 reviews