U.S. Cellular Reviews

Updated Jul 26, 2020

To filter reviews, or .
3.6
65%
Recommend to a Friend
100%
Approve of CEO
U.S. Cellular President and CEO Laurent C. Therivel
Laurent C. Therivel
2 Ratings
Pros
  • "Great benefits, pay, and development opportunities(in 165 reviews)

  • "Good benefits, great salary if ambitious for sales(in 99 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "U.S Cellular Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at U.S. Cellular part-time for less than a year

    Pros

    Great leadership, company culture, and internship program.

    Cons

    Could do more in sustainability aspects of company.

  2. "Inclusive, great job and employees if location doesn’t always matter to you."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at U.S. Cellular full-time for more than a year

    Pros

    Easy going, Resourceful, Understanding, great pace for learning and opportunity.

    Cons

    Literal only con was location.

    Continue reading

  3. "Cares about community"

    5.0
    Current Employee - Event Planner 

    I have been working at U.S. Cellular full-time for less than a year

    Pros

    The best part is being involved in community outreach and impact projects

    Cons

    Sometimes work can be a little boring

  4. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Peoria, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time for more than 3 years

    Pros

    Base salary. Dynamic Organization. Huge up side.

    Cons

    None. I have enjoyed my time here immensely.

  5. "Decent Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Manager 
    Recommends
    Positive Outlook

    I have been working at U.S. Cellular full-time for more than 3 years

    Pros

    They take care of their employees Good benefits Decent pay

    Cons

    Work life balance isn’t always there but that’s retail.

  6. "Best call center environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - B2B Sales Consultant in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time for more than 3 years

    Pros

    Great atmosphere, great coworkers, excellent culture

    Cons

    Very nit-picky about call quality. Uses a subjective scale to analyze call quality as opposed to customer satisfaction.

    Continue reading
  7. "Knoxville Upper Management Avoid"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Chat Representative in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time for more than a year

    Pros

    Pay is okay, additional education is great, availability to learn and progress is open, diversity and inclusion is very important, corporate management is AMAZING and there are some great coaches who lead.

    Cons

    Some coaches are not as good, leadership at the call center is very middle school and even though the company is set up to promote unless you play their game it doesn’t do you any good, and that is from someone who was able to meet corporate management including the CEO for a special program that the center had no control over. Also, even though you get tons of PTO it’s pretty impossible to use if you are in a specialty department.

    Continue reading
  8. Helpful (1)

    "Amazing company, solid culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Sales Field Account Executive in Urbandale, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time for more than 5 years

    Pros

    Culture, Salary, Team Members, Recognition

    Cons

    Training, Job Location, Travel, Work/Life Balance

  9. Helpful (1)

    "good while it lasted"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Des Moines, IA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at U.S. Cellular full-time for more than a year

    Pros

    Good Salary, good benefits, work life balance, Leaders care about you

    Cons

    Company has bad internal processes

    Continue reading
  10. Helpful (1)

    "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RWC in Columbia, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time for more than 3 years

    Pros

    Great benefits. Great culture. Advancement opportunities. Paid trips. Overall great living. Eddie from retail ours. I regret leaving this company at times.

    Cons

    Pay structure change with large negative side effects. Trying to see service without data&voice together being available in most of there network.

    Continue reading
Found 1489 reviews