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    U.S. Cellular Reviews

    Updated September 17, 2018
    1,336 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    U.S. Cellular President & CEO Kenneth R. Meyers
    Kenneth R. Meyers
    474 Ratings

    1,336 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Flexible work-day and a strong work-life balance" (in 90 reviews)

    • "Great company with great benefits" (in 151 reviews)

    Cons

    • "Flexibility in work schedule, work life balance at times" (in 104 reviews)

    • "They're no better than any other "Over-the-phone" customer service job" (in 37 reviews)

    More Pros and Cons

    1. "Great experience!! USCC is an amazing workplace!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Flexible, amazing culture, outstanding leadership

      Cons

      I have zero cons to share

    2. "Great company but retail leadership can be very demanding."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Store Manager in Des Moines, IA
      Current Employee - Retail Store Manager in Des Moines, IA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at U.S. Cellular full-time (More than 5 years)

      Pros

      Good benefits, generous tuition reimbursement, 401k and company provided pension. Advancement opportunities outside of channel and great development opportunities.

      Cons

      The work is demanding with little understanding of the amount of time that it takes to do a great job. Frequently working 50+ hours a week.

      3. Join the U.S. Cellular team
      See Our Latest Jobs

    3. Helpful (1)

      "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at U.S. Cellular full-time

      Pros

      Great benefits and excellent pay

      Cons

      A lot of changes that don't always go well.

    4. "Customer Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at U.S. Cellular full-time

      Pros

      Great job, for customer service

      Cons

      Tough varying schedule, no weekends

    5. "Good Employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - BI/ETL Developer in Chicago, IL
      Former Employee - BI/ETL Developer in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at U.S. Cellular full-time (More than 3 years)

      Pros

      Great Place to work at, IT is good

      Cons

      Strict 1 day WFH policy

    6. "Us cellular"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Wireless Consultant in Janesville, WI
      Current Employee - Retail Wireless Consultant in Janesville, WI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at U.S. Cellular full-time (More than a year)

      Pros

      Great pay for the hours worked

      Cons

      The Commission structure changes frequently

    7. "Total focus on Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Development Manager in Chicago, IL
      Current Employee - Business Development Manager in Chicago, IL
      Neutral Outlook
      Approves of CEO

      I have been working at U.S. Cellular full-time (More than 10 years)

      Pros

      Good Pay, Benefits, Company Culture

      Cons

      Drastic Job descriptions changes
      Bonus not adjusted even when 75% of the team does not make the numbers

    8. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at U.S. Cellular full-time

      Pros

      Culture, pay, leadership, fast paced, energetic

      Cons

      Hours, work-life balance, frequent change in leadership

    9. "Sales Manager"

      StarStarStarStarStar
      Former Employee - Sales Manager in Saint Louis, MO
      Former Employee - Sales Manager in Saint Louis, MO

      I worked at U.S. Cellular (More than a year)

      Pros

      The culture US Cellular breeds is great!

      Cons

      There is a lot of travel for management.

    10. "Great Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Wireless Consultant in Milwaukee, WI
      Current Employee - Retail Wireless Consultant in Milwaukee, WI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at U.S. Cellular part-time (Less than a year)

      Pros

      You are in control of how much extra money you make in addition to your hourly wage. Even as a part-time worker, you can make great money. Management is great and are hands on when you need them.

      Cons

      Retail hours
      You have goals you must meet
      Ever changing commission structure

      Advice to Management

      N/A

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