U.S. Cellular Reviews
Updated Jun 30, 2022
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Found 1,925 of over 1,981 reviews
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Top Review Highlights by Sentiment
- "Many people have been at the company for a long time because the culture is great" (in 138 reviews)
- "Some really great people to work with and some teams have a better cultural experience." (in 118 reviews)
- "No work life balance couldn’t get off for my sick child appt had to quit he was premature" (in 101 reviews)
- "Senior leadership gives impression of being engaged with lower level associates but are extremely out of touch." (in 43 reviews)
Ratings by Demographics
This rating reflects the overall rating of U.S. Cellular and is not affected by filters.
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- Veteran Status
- Current Employee, more than 8 years★★★★★Featured Review
Pros
Great company to work for. Truly supports its associates and their overall growth.
Cons
Retail as a whole is difficult at times. Not just for US Cellular. I don't have any cons specific to US Cellular.
- Current Employee, more than 1 year★★★★★
Pros
Good place to start for people with no experience.
Cons
Company's services are not great
- Former Employee, more than 3 years★★★★★
Pros
Amazing culture, pay, benefits, and development.
Cons
Travel was fun but got harder overtime
Continue reading - Current Employee, more than 5 years★★★★★
Pros
If you want sales and leadership experience, this is the right career path for you.
Cons
Retail in itself is sometimes too much.
- Former Employee, more than 1 year★★★★★
Pros
Good time off for employees
Cons
Bad reception in some areas
- Current Employee, more than 3 years★★★★★
Pros
There are opportunities for making a respectable living. Also, the company has various pathways for career development, perks for academic growth, and phenomenal health and retirement benefits.
Cons
The sales pressure can sometimes be overwhelming, which is a statement applicable to many commission-based jobs. The minimum 60% threshold of the sales quota could be challenging and partially unfair as the company profits from all of the sales, but the employee does not. If it is a slower month, any rep below the 60% will receive no compensation, which may act as a sales motivator or a stress enhancer.
- Current Employee, more than 8 years★★★★★
Pros
Culture; career growth; competitive benefits
Cons
Slow follower; more bureaucracy than you’d expect for a company it’s size
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Good pay, good benefits, good employee cell plan pricing
Cons
Overworked, company selling locations and employees lose their benefits and pay. losing the “dynamic” and turning company into an AT&T wannabe. Poor work-life balance
Continue reading - Current Employee★★★★★
Pros
Pay, selling culture, Co workers are great
Cons
Commission restructure and raised quotas make overperformance incentives nearly impossible to attain. Management is a revolving door and you get treated poorly by customers because of wait times due to having no staff.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
A good place to get your foot in the door and learn
Cons
Does not much promote internally, judgemental managers and directors, poor people skills
U.S. Cellular Reviews FAQs
U.S. Cellular has an overall rating of 3.9 out of 5, based on over 1,981 reviews left anonymously by employees. 76% of employees would recommend working at U.S. Cellular to a friend and 61% have a positive outlook for the business. This rating has been stable over the past 12 months.
76% of U.S. Cellular employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated U.S. Cellular 3.3 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at U.S. Cellular to be career development, culture, benefits and the cons to be work life balance, senior leadership, management.
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