U.S. Cellular Reviews | Glassdoor

U.S. Cellular Reviews

Updated January 23, 2018
1,252 reviews

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3.4
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U.S. Cellular President & CEO Kenneth R. Meyers
Kenneth R. Meyers
430 Ratings

1,252 Employee Reviews

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Pros
  • Flexible work-day and a strong work-life balance (in 91 reviews)

  • The company offers great benefits (in 143 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Executive in Columbia, MO
    Former Employee - Business Sales Executive in Columbia, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time (More than a year)

    Pros

    Great team atmosphere, very supportive BASM's. Young and very collaborative in nature. Major freedom.

    Cons

    Major freedom, means that you need to know the services in order to do your job. They will not babysit you.

    Advice to Management

    Provide a better on boarding program that helps executives learn how to do their jobs better.


  2. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time

    Pros

    Great pay, great benefits, able to progression

    Cons

    Not a lot of locations anymore

  3. "Good but competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at U.S. Cellular full-time

    Pros

    Great Pay and solid benefits with a fun group of coworkers

    Cons

    Very competitive at times as its commissioned sales. Some months feast or famine


  4. "Best in Class Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time

    Pros

    Challenging work, supportive peers and leaders, great salary and benefits - all of the perks of a bigger companies with a smaller company vibe!

    Cons

    Limited room for growth in the field environments if you're not able/willing to relocate.


  5. "Customer Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at U.S. Cellular full-time (More than 5 years)

    Pros

    Excellent pay and benefits for the area, amazing culture and opportunity for growth.

    Cons

    Schedule, however this is always a con for a call center environment.

    Advice to Management

    Senior leadership (Ceo level) needs to be more transparent with employees.


  6. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Cellular part-time

    Pros

    Hourly pay plus commission, take time to further train you, great incentives

    Cons

    Goals are sometimes hard to achieve depending on location.


  7. "Awesome pay, benefits and HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Wireless Consultant in Lynchburg, VA
    Current Employee - Retail Wireless Consultant in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than a year)

    Pros

    Pay, benefits and career building. Very lucrative commission pay scale and structure. Unlimited uncapped earning potential. I made over 65000 my first year with the company.

    Cons

    Unfavorable scheduled hours, long days. Long nights. Unpredictable and inconsistent schedules. Holiday hours. They mostly hire leadership from outside and never promote within.

    Advice to Management

    Promote within, internally.

  8. Helpful (1)

    "Sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time

    Pros

    Great leads, good managers, nice people

    Cons

    Long hours, no days off

    Advice to Management

    Be more flexable with your team


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time

    Pros

    Great benefits and pay. Leadership is great and truly cares about associates.

    Cons

    I wouldn't say that there are any cons.


  10. "Lots of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Strong company values. Most employees love the company. Competitive pay and great benefits. The company supports internal movement and promotion.

    Cons

    Strategy must be more progressive. Company is slow to change. The strategy needs an overhaul. Leadership could use fresh ideas and thinking.

    Advice to Management

    Continue you deep commitment to the values but expand the strategy with more progressive ideas


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