U.S. Cellular Reviews | Glassdoor

U.S. Cellular Reviews

Updated February 23, 2017
1,078 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
U.S. Cellular President & CEO Kenneth R. Meyers
Kenneth R. Meyers
341 Ratings

1,078 Employee Reviews

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Pros
Cons
  • Work life balance leaves a little bit to desire (in 85 reviews)

  • No work/life balance and need a more thorough training program with implementing new ideas and systems (in 16 reviews)

More Pros and Cons

  1. "Retail Wireless Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Wireless Consultant in Roanoke, VA
    Current Employee - Retail Wireless Consultant in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than a year)

    Pros

    Amazing company to work for, very understanding of work life balance. Pay is very competitive and benefits are untouchable. They have a strong foundation built off of morals and integrity.

    Cons

    At times slow which ultimately affect income.


  2. "Senior Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time

    Pros

    Focus on Customer is outstanding

    Cons

    Focus on education over proven skills, even when you work for the company limits opportunities.


  3. "Good Place to WOrk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    Good work life balance. Positive team culture. Interesting projects to work on. This company really believes in hiring from within. There are lots of opportunities for advancement

    Cons

    A lot of things are subjective based on your manager (wfh, flex hours and how much you need to buy in to the DO etc)


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  5. "Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Knoxville, TN
    Current Employee - Technical Support in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    great place, great leadership, great pay

    Cons

    none, havent found any yet


  6. "Senior Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time

    Pros

    Co workers, location was great. Really engaged employees.

    Cons

    Morale was low. Not the best planning

    Advice to Management

    Engage senior staff more.


  7. "Great support and benefits"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular part-time

    Pros

    Free phone great training courses

    Cons

    Low turnover rate so can be a while before a promotion is available


  8. "Retail Wireless Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Wireless Consultant in Cedar Rapids, IA
    Current Employee - Retail Wireless Consultant in Cedar Rapids, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Upbeat environment, many opportunities for promotion, competitive compensation plan, excellent 401k/benefits, great cores and values.

    Cons

    Working 2-3 weekends every month. Sometimes helping customer with tech issues.


  9. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant
    Former Employee - Retail Wireless Consultant

    I worked at U.S. Cellular (More than a year)

    Pros

    Good Commision to end up your month

    Cons

    Huddle every thursday is annoying


  10. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kinston, NC
    Current Employee - Anonymous Employee in Kinston, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 10 years)

    Pros

    Decent commision structure. Company has good values and behaviors that they honestly care about.

    Cons

    Work life balance leaves a little bit to desire. Room for growth within the business is marginal unless you want to become a sales manager


  11. "Wonderful at first, but then went downhill!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time

    Pros

    The company used to support the DO. Then they moved away from that and everything fell apart.

    Cons

    Management doesn't listen and when they want someone out they are relentless.

    Advice to Management

    To get back to the DO.



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