U.S. Cellular Reviews | Glassdoor

U.S. Cellular Reviews

Updated June 22, 2017
329 reviews

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4.0
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U.S. Cellular President & CEO Kenneth R. Meyers
Kenneth R. Meyers
103 Ratings

329 Employee Reviews

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Pros
Cons
  • Work life balance is not the best (in 90 reviews)

  • No work/life balance and need a more thorough training program with implementing new ideas and systems (in 16 reviews)

More Pros and Cons

  1. "Fast paced, great growth opportunity, hard work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Area Sales Manager in Milwaukee, WI
    Former Employee - Retail Area Sales Manager in Milwaukee, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time (More than 10 years)

    Pros

    Interesting work, fast changing environment, solid compensation, high tech, great products, leadership, sales, and customer experience skill development, lots of training opportunities, internal career path tio management

    Cons

    Long hours, very hard work and high expectations, stressful, always on call, fear of company being bought out, narrow field of promotional opportunities

    Advice to Management

    Always keep employee bandwidth in mind when making decisions


  2. "Quality Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Advocate in Marion, IA
    Current Employee - Quality Advocate in Marion, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Cellular full-time (More than 5 years)

    Pros

    Good pay and great benefits

    Cons

    Open 7 days a week, 365 days a year

  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Chicago, IL
    Former Employee - Finance in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    This is a relaxed environment and a great place to work.
    Great culture
    Great People
    Great Pay

    Cons

    This place can be a little unorganized at time which creates unneccessary chaos.


  4. "Retail Wireless Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    You learn valuable sales skills through training and strong leadership. Management that cares about your career development.

    Cons

    Retail hours and working 2-3 weekends a month

    Advice to Management

    Salary management could strive to be more active in side selling


  5. "Great Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Process Engineer in Schaumburg, IL
    Former Contractor - Process Engineer in Schaumburg, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Cellular as a contractor (More than a year)

    Pros

    Very professional, and personable co-workers. Most seem to really care and give 100%, always.
    Depending on which office you work in, there may often be food!
    Good benefits.

    Cons

    Depending on which office you work in, it can be somewhat noisy and hard to concentrate.

    Advice to Management

    None.


  6. "Retail wireless consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RWC in Burlington, IA
    Current Employee - RWC in Burlington, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Vacation, personal time holiday sick pay! Great pay, the harder you try the more you make.

    Cons

    It's sales the weakest will fail.

    Advice to Management

    Great store manager. Truly is by the book and ethical.


  7. "Excellent Internship program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Solutions Manager in Bensenville, IL
    Former Intern - Business Solutions Manager in Bensenville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular as an intern (Less than a year)

    Pros

    Mentorship culture, exposure to senior executives, multiple projects responsibility, leadership development

    Cons

    There are fewer chances of sponsorships unless it's an extremely technical position

  8. "Good Place to WOrk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Cellular full-time (More than 3 years)

    Pros

    Good work life balance. Positive team culture. Interesting projects to work on. This company really believes in hiring from within. There are lots of opportunities for advancement

    Cons

    A lot of things are subjective based on your manager (wfh, flex hours and how much you need to buy in to the DO etc)


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kinston, NC
    Current Employee - Anonymous Employee in Kinston, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 10 years)

    Pros

    Decent commision structure. Company has good values and behaviors that they honestly care about.

    Cons

    Work life balance leaves a little bit to desire. Room for growth within the business is marginal unless you want to become a sales manager


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Wireless Consultant in Matteson, IL
    Former Employee - Retail Wireless Consultant in Matteson, IL
    Recommends
    Positive Outlook

    I worked at U.S. Cellular full-time (More than 5 years)

    Pros

    The pleasure of interacting with the customers and supplying them with their communication needs. The company also did a lot for their employees on a yearly basis as far as bringing them together and giving awards to those who were making a difference

    Cons

    Management did not utilize their skills to properly communicate and prepare the staff to do what was necessary. Also top management kept things from the front line that would have allowed employees to make better decisions about their future

    Advice to Management

    Listen to your front line. They have information that you will never have because you're not on the front line with them. And reward them for a great job by being open and honest with them about the status of the business


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