U.S. Cellular Reviews | Glassdoor

U.S. Cellular Reviews

Updated May 22, 2017
1,127 reviews

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Full-time Part-time

1,127 Employee Reviews

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Pros
Cons
  • Work life balance is not the best (in 89 reviews)

  • No work/life balance and need a more thorough training program with implementing new ideas and systems (in 16 reviews)

More Pros and Cons

  1. "Great upward mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Portland, ME
    Current Employee - Sales Manager in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 5 years)

    Pros

    Great place to work
    Upward Mobility
    Great people
    Awesome Culture

    Cons

    This is not a job for everyone

    Advice to Management

    Keep driving the customer experience and thank you for creating great plans that are driving traffic into the stores.


  2. "Fast-paced, exciting industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Specialist in Milwaukee, WI
    Current Employee - Learning Specialist in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 8 years)

    Pros

    Excellent benefits and a great culture. The tuition reimbursement program is a benefit too many people ignore. I've earned my bachelor and masters degrees while working here.

    Cons

    Some jobs which could be done remotely, require relocating to Chicago.


  3. "Not a good place to work. Old school management. Not a lot of upward mobility."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Chicago, IL
    Current Employee - Senior Product Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Good salary and benefits. Some people are ok but most are stuffy.

    Cons

    Old school mentality. Not a good place for younger people. Don't bother.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Retail Wireless Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    You learn valuable sales skills through training and strong leadership. Management that cares about your career development.

    Cons

    Retail hours and working 2-3 weekends a month

    Advice to Management

    Salary management could strive to be more active in side selling


  6. "You might like working here if you are a robot."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Cellular full-time (More than a year)

    Pros

    Great pay, very good benefits, potential to learn allot about Telecom.

    Cons

    Forget about having a life if you are in any type of a managerial role.


  7. Helpful (1)

    "RWC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Wireless Consultant in Madison, WI
    Current Employee - Retail Wireless Consultant in Madison, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Great benefits and fair compensation.

    Cons

    Too dependent on tribal knowledge.


  8. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Lincoln, NE
    Current Employee - Sales Manager in Lincoln, NE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Cellular full-time (More than 5 years)

    Pros

    Room to move up in the company. Very competitive industry. Values and Behaviors are real.

    Cons

    None to mention that stick out. Be ready to work and things will come your way.


  9. "Current RWC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madison, WI
    Current Employee - Anonymous Employee in Madison, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Great benefits package and competitive salaries.

    Cons

    Poor communication of procedural changes. Too dependent upon tribal knowledge.


  10. "IT Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. Cellular full-time (More than a year)

    Pros

    Benefits (salary, insurance, vacation, sick, personal days)
    Casual work environment
    Training and development opportunities
    Dedication of employees
    Stock options for top performers

    Cons

    Not current (follower)
    Work hours
    Openness to change
    Amount of turnover (voluntary/involuntary) is very high compared to other companies
    Location of offices in IL (building setup;conference room setup)
    Politics
    Senior Leadership not in alignment


  11. "Lots of challenges with lacking tools and resources. Management isn't very supportive, or willing to assist."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Executive in Clive, IA
    Former Employee - Business Sales Executive in Clive, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Benefits, Great People and Decent Pay! Not a bad company to work for as a stepping stone, just no room for advancement.

    Cons

    Company lacks behind competition on products and services. Makes it hard to sell and compete in the marketplace. Very high quotas that are unachievable

    Advice to Management

    Listen to your salespeople and support them throughout the sales process.


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