U.S. Cellular Reviews in Sevierville, TN | Glassdoor

U.S. Cellular Sevierville Reviews

1 review

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Sevierville, TN

3.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
U.S. Cellular President & CEO Kenneth R. Meyers
Kenneth R. Meyers
1 Rating

1 Employee Reviews

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Pros
  • Flexible work-day and a strong work-life balance (in 86 reviews)

  • The company offers great benefits (in 135 reviews)

Cons
  • Work life balance is not the best (in 92 reviews)

  • Customer service usually takes the brunt of a dishonest sales associate (as with most other customer service positions) (in 34 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good company that has had a bad year, making it hard to do your job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Wireless Consultant in Sevierville, TN
    Current Employee - Retail Wireless Consultant in Sevierville, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at U.S. Cellular full-time (More than a year)

    Pros

    Great pay, fun and challenging job, great benefits

    Cons

    all the issues with the billing system implementation were blamed on the front line. It wasn't our fault that it did not operate well or at all.

    Advice to Management

    Quit blaming TOPS issues on the front line. The same accountability should be held at levels in the organization.


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