U.S. General Services Administration Reviews | Glassdoor

U.S. General Services Administration Reviews

Updated November 6, 2017
224 reviews

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224 Employee Reviews

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Pros
Cons
  • So much red tape when it comes to hiring employees (in 15 reviews)

  • Lower salary than private sector (in 9 reviews)

More Pros and Cons

  1. "National Customer Service Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Disapproves of CEO

    I worked at U.S. General Services Administration full-time (More than 5 years)

    Pros

    The pay is pretty good.

    Cons

    Supervisors are incompetent. Will work you and does not recognize hard work. No promotional opportunities.

    Advice to Management

    Get an education and manage your people so just a few people are stuck doing all of the work.


  2. "ORA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Research Analyst in New York, NY
    Current Employee - Operations Research Analyst in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. General Services Administration full-time (More than 5 years)

    Pros

    The benefits are excellent. From PTO to one of the last places with an actual pension (though they are slowly cutting it for new employees) there are certainly a lot of perks to working for GSA (or the Government in general). The salary is more than commensurate with the rest of the market at mid-level positions.

    Cons

    First, you work with some real idiots who were brought into the Government decades ago and can't be fired (that's another 'pro' I suppose) regardless of for little they know, their lack of technical skills, or overall professional demeanor. Further, once you reach a mid-level position it's incredibly difficult to move out. Since there is no incentive program outside of base salary, the culture can be incredibly demotivating.

    Working in a tech environment, you do have the opportunity to learn new and marketable skills but need to be self reliant in putting these tools to actual use.

    Advice to Management

    Find a way to better incentivize employees

  3. "Contracting Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. General Services Administration full-time

    Pros

    Friendly environment with respectful employees

    Cons

    Slow moving bureaucracy, very limited opportunity for advancement

    Advice to Management

    Promote employees


  4. "Building Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time

    Pros

    Flexible work schedule, great work-life balance

    Cons

    Bureaucratic, hierarchical, change moves slowly, stale office environment, lacks new challenges and exciting training opportunities


  5. "Deputy Assistant Commissioner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Largest acquisition Workforce in the country, largest real estate holder in the world, innovative and trend setting in new technologies bringing reliable and efficient buildings to market to house over a million employees for federal agencies.

    Cons

    the down side is its a great place to work and its hard to get in and more difficult to leave.


  6. "Great place to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deputy Director in Melbourne, FL
    Current Employee - Deputy Director in Melbourne, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Flexibility, Achievement, Travel, Experience, and Fun

    Cons

    Politics of Government can ruin your motivation


  7. "Political and Toxic Working Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. General Services Administration full-time

    Pros

    Benefits and telework, yearly increases.

    Cons

    Office politics, hostile working relations and passive aggressive tactics all for the sake of numbers.

  8. "Shrinking opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Federal Government currently is a fine employer with good training and learning opportunities, solid salary, interesting work, and great benefits.

    Cons

    Consider yourself part of a scapegoat group that everyone loves to attack for political gain. You need a thick skin to perform well under constant attack.

    Advice to Management

    With workers being reduced, consider reducing the number of managers so they are taking care of more than 2-4 people.


  9. "After you see behind the curtain you will never be the same again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Building Manager in Fort Worth, TX
    Former Employee - Building Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. General Services Administration full-time

    Pros

    Salary and benefits are good but not worth what you have to put up with.

    Cons

    One of the worst experiences of my life. I would not recommend working there. I was astonished at the level of punitive bullying by supervisors and illegal practices forced upon employees by supervisors.

    Advice to Management

    Who is watching the supervisors? No one and when you report abuse of employees and of power nothing is done. Uphold what you say about waste, fraud and abuse because all of the above go on with abundance.


  10. "GSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. General Services Administration full-time

    Pros

    Stability, retirement, benefits, and challenging atmosphere sometimes.

    Cons

    Politics and power struggles create a sad working environment.


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