U.S. General Services Administration Reviews | Glassdoor

U.S. General Services Administration Reviews

Updated April 25, 2017
204 reviews

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Full-time Part-time

204 Employee Reviews

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Pros
Cons
  • Government pace is always a little slow and encumbered by red tape (in 12 reviews)

  • Lower salary than private sector (in 9 reviews)

More Pros and Cons

  1. "IT Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook

    I worked at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Leaders in technology and modernization

    Cons

    Commuting limitation with metro

    Advice to Management

    Great leadership


  2. Helpful (1)

    "As Government agencies go..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Washington, DC
    Current Employee - Director in Washington, DC

    I have been working at U.S. General Services Administration full-time (More than 8 years)

    Pros

    Generally a pretty good place to work. Lots of smart people and and good work/life balance. You can do interesting and meaningful work here.

    Cons

    Meaningful work here sometimes gets sidetracked by Congressional and other interests.

    Advice to Management

    Let people do the job you hired them to do. Upper management should not impose their personal agenda on well run programs.


  3. "Great Benefits and Average Pay in an Erratic Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. General Services Administration full-time (More than 8 years)

    Pros

    Good health, vacation, flexible work schedule and job security.

    Cons

    Average or below average pay. Laughable incentive compensation. The organization is plagued by flavor-of-the-month initiatives that frequently wither after roll out. Staff are asked to invest time in these which, after a few repetitions really can diminish your commitment. Staff are very often recruited from military ranks, which creates an "order-taker" culture and an environment where assumptions are not tested or challenged.

    Advice to Management

    Recruiting and keeping motivated, well educated staff should be a central goal. To do this, you need to eliminate the false-start culture that exists, improve pay and widen your recruiting pool.


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  5. Helpful (3)

    "It's government work, so..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Affairs Specialist in Washington, DC
    Former Employee - Public Affairs Specialist in Washington, DC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at U.S. General Services Administration full-time (More than 3 years)

    Pros

    Great technology, full support of telework, great government benefits package. GSA is a big enough agency that there are lots of opportunities to work on a variety of projects, but not so big that you get lost.

    Cons

    You still have to deal with a lot of typical government issues - low-motivated employees, bureaucracy, resistance to change/innovation.


  6. "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisory Realty Specialist in Phoenix, AZ
    Current Employee - Supervisory Realty Specialist in Phoenix, AZ

    I have been working at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Great salary and awesome benefits!

    Cons

    Government employees get a bad rap; however they are some of the hardest-working, dedicated employees I've met in my career!

    Advice to Management

    Always be kind to employees, no matter what!


  7. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    A place to make a difference.

    Cons

    It is a Government agency - so there is always red tape.


  8. Helpful (1)

    "Material Handler"

    Star Star Star Star Star
    Former Employee - Material Handler in Lindenwold, NJ
    Former Employee - Material Handler in Lindenwold, NJ

    I worked at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Very good job, excellent benefits

    Cons

    Some of the management and workers made it hard to work there.


  9. "Staff Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Assistant in Fairfax, VA
    Former Employee - Staff Assistant in Fairfax, VA
    Recommends
    Positive Outlook

    I worked at U.S. General Services Administration full-time (More than 10 years)

    Pros

    Research, Analyzing data, Creating PowerPoint Presentations, Accounting Compliance, and HR Liaison Compliance.

    Cons

    Needed more USA territories to market GSA/FTS.

    Advice to Management

    GOOD


  10. "Better than Most Government Jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Washington, DC
    Current Employee - Senior Analyst in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. General Services Administration full-time (More than 3 years)

    Pros

    Enlightened management, liberal use of telework, as much responsibility as you want, great IT support!

    Cons

    Like most government jobs, here you work with both superstars and slackers. At the end of the year, we all get the same pay and benefits, and roughly equal bonuses. Also, there are lots of political appointees where I work, so the already crazy-busy career civil servants are constantly called upon to educate the appointees.

    Advice to Management

    Find ways to retain the superstars -- and provide some pressure to make the slackers perform. No team can be a truly high-performing team if members' contribution levels are so disparate.


  11. Helpful (1)

    "Great Place To Earn A Living"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Washington, DC
    Former Employee - Engineer in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. General Services Administration full-time (More than 5 years)

    Pros

    You will be working with peers who are professional and congenial. Plenty of job-related training and you are always treated with respect.

    Cons

    Like "Private Benjamin" once you are in, that's it. No advancement to the next grade no matter how hard you try.

    Advice to Management

    I have no words of wisdom for the management. What do I know that they do not already? Upper management did not get there by accident. The culture is what it is.


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