U.S. Healthworks Reviews

Updated January 16, 2016
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3.0
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Daniel D. Crowley
31 Ratings

Pros
Cons
  • Trainers that came in were not very polite, patient care doesn't seem like main focus with this company (in 5 reviews)

  • Poor pay, extremely high stress with unpredictable work volume, high patient volume, extremely high turnover rate, frequent overtime (in 3 reviews)

More Pros and Cons

59 Employee Reviews

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  1. Helpful (1)

    "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Columbus, OH
    Former Employee - Sales Consultant in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Healthworks full-time (More than 8 years)

    Pros

    Flexible schedule, no micromanaging of sales reps (not necessarily true of other depts), good base salaries

    Cons

    Constant changing of commission structure, bonuses, etc. No recognition that each market is different and cannot bear constant price increases, especially while quality of patient care/employer customer service continues decreasing. Difficult to sell something so inconsistent. Benefits are lacking in a big way. With the amounts being charged for healthcare coverage on a single person or EE+child, they must be contributing little to nothing, and the plans are very costly. Sales spends more time completing reporting spreadsheets than is necessary. Constantly reviewing decreased revenue (ad nauseam) and lost visits doesn't bring lost clients back.

    Advice to Management

    Bridge the disconnect between field and VP level. Practice what you preach in terms of culture and quality.


  2. "Company Buy Out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at U.S. Healthworks full-time

    Pros

    Being able to continue working with the same people, schedule remaining the same

    Cons

    Trainers that came in were not very polite, patient care doesn't seem like main focus with this company.


  3. "Good Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Healthworks full-time

    Pros

    Great People to work with. Provides the ability to work with and help a lot of patients. By being present in a lot of states and locations there is the ability transfer at times. Feels like a stable company.

    Cons

    Benefits are improving but are still lacking. 401K is almost non-existent, medical and dental are OK. Frequent changes in leadership has created frequent changes in focus.

    Advice to Management

    Create more consistency in what the company is about. Improve benefits if possible. Improve the image of the company to the public.


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  5. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workers Compensation Collector in Alpharetta, GA
    Current Employee - Workers Compensation Collector in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Healthworks (More than a year)

    Pros

    Great benefits, flexible hours, comfortable work space, love the location.

    Cons

    Lots of micro managing, not enough encouragement from management

    Advice to Management

    Allow employees imput


  6. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at U.S. Healthworks (More than 3 years)

    Pros

    Autonomy, support from management, ability to direct sales efforts according to market needs.

    Cons

    Commission is unpredictable due to the nature of the services sold and implementation timetable.


  7. Helpful (4)

    "Non medical managers run the show"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Provider in Los Angeles, CA
    Former Employee - Medical Provider in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a job and a pay check. Co workers can be supportive. Helping someone injured or sick.

    Cons

    1. Non medical clinic managers control clinics and attempt to manage Doc's, P.A.'s and medical workers. 2. No respect given to medical team from upper management. 3. Slow-no consideration for clients waiting for HOURS for a simple urine drug screen that takes a few miniutes. 4. Treat workers comp patients like they are liars.

    Advice to Management

    You have ALOT of work to do if you want to have voluntary return customers, not just those given no options by employers. Try spending a day in a clinic and see what the medical staff put up with daily. Put center managers in their place- non medical can NOT supervise medical staff.


  8. Helpful (1)

    "No support for staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Medical Assistant in Puyallup, WA
    Former Employee - Certified Medical Assistant in Puyallup, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Healthworks full-time (Less than a year)

    Pros

    Competitive pay and benefits Regular hours Overtime opportunities Holiday pay

    Cons

    Staff and patients treated like numbers, not people Lack of training for new employees Paperwork takes precedence over patient care Clinic managers "hands off"

    Advice to Management

    Employees and patients are people. Treat them like it.


  9. "Looking to develop a great career in a fast paced healthcare setting?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Operations in Sacramento, CA
    Current Employee - Vice President Operations in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at U.S. Healthworks full-time (More than 8 years)

    Pros

    Exciting, new opportunities to grow, great people!

    Cons

    If you are looking to just get by, this is not the place!


  10. "Great place to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist
    Current Employee - Physical Therapist
    Recommends

    Pros

    Good leadership with many opportunities to grow

    Cons

    could improve culture to include more patient care


  11. Helpful (1)

    "Regional Sales Consultant"

    Star Star Star Star Star
    Former Employee - Regional Sales Consultant in Orange, CA
    Former Employee - Regional Sales Consultant in Orange, CA

    I worked at U.S. Healthworks (Less than a year)

    Pros

    There are some really nice people

    Cons

    disconnect between field, office, management



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