U.S. Office of Personnel Management Reviews | Glassdoor

U.S. Office of Personnel Management Reviews

Updated March 9, 2017
69 reviews

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Full-time Part-time

3.8
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69 Employee Reviews

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Pros
  • Good culture of work-life balance (in 10 reviews)

  • The Federal Government (the Fed) has the best job security for its employees of any employer (in 7 reviews)

Cons
More Pros and Cons

  1. "Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in Washington, DC
    Former Employee - Senior Executive in Washington, DC
    Recommends
    Positive Outlook

    I worked at U.S. Office of Personnel Management full-time (More than a year)

    Pros

    Opportunity for public service and assisting the staffing of the federal government. Excellent benefits and workforce who care about the larger mission.

    Cons

    Difficulty in working through pre-existing requirements in order to satisfy the larger mission. Underfunded signficantly making it harder to meet the demands of leadership across the federal government.

    Advice to Management

    Focus on the real needs of agencies and use the tools that exist rather than listen to calls to simply change systems and methods because it is hard to work within the existing system.


  2. "Great balance, somewhat confused mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Analyst in Washington, DC
    Current Employee - Program Analyst in Washington, DC
    Recommends
    Negative Outlook

    I have been working at U.S. Office of Personnel Management full-time (More than 3 years)

    Pros

    Standard federal government benefits, which are pretty good. Flexible work schedule options (telework, alternative work schedule). Generally laid-back atmosphere.

    Cons

    Recent IT issues have made network/internet use a nightmare. Company reorganizations happen more often than they should.

    Advice to Management

    Communication is key!


  3. Helpful (1)

    "Electrical Engineering Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineering Manager in Dayton, OH
    Former Employee - Senior Engineering Manager in Dayton, OH
    Recommends
    Positive Outlook

    I worked at U.S. Office of Personnel Management part-time (More than 10 years)

    Pros

    Good pay. Very professional employees and managers.

    Cons

    The number of tasks expected to be worked at the same time can be overwhelming.

    Advice to Management

    Set a reasonable number of tasks to all be worked at the same time.


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  5. "GS-13 Aviation Logistics Management Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GS-13 Aviation Logistics Management Officer in Grand Ledge, MI
    Current Employee - GS-13 Aviation Logistics Management Officer in Grand Ledge, MI
    Recommends
    Neutral Outlook

    Pros

    Managing the State's Aviation Program. Responsible as the Manager for over 70 individuals and $330 million dollars of equipment.

    Cons

    Position is tied to the National Guard. If you choose to leave the Guard or retire from the Guard involuntarily, you will lose your position.

    Advice to Management

    Best job I've ever had and probably will have. The satisfaction of handling that responsibility is the greatest feeling to wake up to daily.


  6. "Industrial Hygienist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Safety & Health Compliance Officer in Boston, MA
    Former Employee - Safety & Health Compliance Officer in Boston, MA
    Recommends
    Positive Outlook

    I worked at U.S. Office of Personnel Management full-time (More than 10 years)

    Pros

    Compliance work in a variety of industries, always a challenge

    Cons

    Political changes disrupt goals of agency

    Advice to Management

    Keep basic goals in mind and overall reason agency was created for


  7. "My experience at OPM has been excellent!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Assistant in Washington, DC
    Former Employee - Director Assistant in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Office of Personnel Management full-time (More than a year)

    Pros

    OPM has been a useful resource with alot of valuable information. OPM is my number 1 trusted personel management site. I support this site and i appreciate any individual involved in the websites upkeep. Ianguage is very easy to understand and navigating through the site is simple. Employees, Agencies or any professional can all benefit from the information provided at OPM. References properly sited.

    Cons

    The online Equip form for SF86 needs an upgrade. Wont allow an option for APO AE addresses for military personnel or contractors deployed or working overseas.

    Advice to Management

    Continue to provide resources to people as best as you can. Continue to accomplish organizational tasks and meet the Agencies goals. Create a measure of Exceeded expectations and standards. Rewards and incentives to promote competitiveness.


  8. Helpful (2)

    "Great entry-level position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigative Assistant in Denver, CO
    Current Employee - Investigative Assistant in Denver, CO
    Recommends
    Positive Outlook

    I have been working at U.S. Office of Personnel Management full-time (Less than a year)

    Pros

    New government employees start out as a GS-5/Step 1. If you do your job and don't loose some PII (personally identifiable information) you'll be promoted to GS-7 at your one year mark. There's a lot of autonomy at my field office. My supervisor is very hands off and lets me manage my workload. There's flexible work schedules (I take every other Monday off and work 9 hour days). Co-workers are professional and friendly, although they work from home so you only see them once a month when they drop off cases. You also want to keep in mind that each field office is different and that whoever is running the field office plays a big role in the culture of that office. Bad supervisor=unhappy agents/investigative assistant.

    There are two types of Investigative Assistants-- Admin and Field. The Admin IA's do office work and work from the field office (no government vehicle, no teleworking, and no overtime). Admin IAs basically keep the case files organized, processes payroll, and completes various admin tasks-- it's not rocket science. The Field IAs do law checks/record checks and are entitled to a government vehicle, teleworking, and overtime.

    There's education benefits! So, if you want to work on your graduate degree, there's a tuition reimbursement program. And if you want to be a Background Investigator, this is a great way to get your foot in the door. You and your boss (Supervisory Agent in Charge) are the only two staff that physically work at the field office and the SAC does the hiring for new agents in your field office, so you put two and two together!

    Cons

    The IT systems are pretty challenging (slow start up times, share drives disappearing, locked out of systems, constant password resets). The actual job is a bit boring, especially if you're use to fast paced work.

    Advice to Management

    Aggressively address the IT issues within this agency.


  9. Helpful (1)

    "Great people in an understaffed/underfunded environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook

    I have been working at U.S. Office of Personnel Management full-time (More than 5 years)

    Pros

    Experts in numerous fields. Good culture of work-life balance. Veteran career leadership in a number of key roles.

    Cons

    Workload and staffing levels in some areas (such as Retirement call center) leads to the appearance of poor customer service. OPM is misunderstood by many.

    Advice to Management

    Continue to invest in IT improvements and use the data you have to inform decision making. Don't be afraid to tout the expertise of your workforce and explain the complexity of government wide policy making.


  10. "Good work-life balance; mediocre workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Analyst in Washington, DC
    Current Employee - Management Analyst in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I have been working at U.S. Office of Personnel Management full-time

    Pros

    - work-life balance, depending on supervisor
    - stable job
    - easy work

    Cons

    - not near the metro (nearest is Farragut West)
    - racist promotion practices
    - allow bad managers to remain in agency, despite numerous complaints
    - lots of elitist people who pretend to do work, yet strive to appear professional

    Advice to Management

    Get rid of bad management, incl. folks who have years of complaints against them
    Support inclusivity by taking an active role to ensure it (not just on paper)
    Engage staff on lower ranks to gain feedback and encourage a cohesive atmosphere


  11. "RUN!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Analyst in Washington, DC
    Current Employee - Management Analyst in Washington, DC
    Doesn't Recommend

    Pros

    Unfortunately, cannot think of one. :(

    Cons

    Awful management, building needs major renovations, difficult to advance career, very low morale due to management.

    Advice to Management

    Be replaced!



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