U.S. Security Associates Reviews | Glassdoor

U.S. Security Associates Reviews

Updated February 18, 2017
764 reviews

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Full-time Part-time

2.5
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Richard Wyckoff
179 Ratings

764 Employee Reviews

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Pros
  • Easy job, great for independent people, or those who enjoy working with a team (in 28 reviews)

  • It was easy work for me being in college (in 18 reviews)

Cons
  • low pay, not much room in advance (in 39 reviews)

  • High turnover rate and hiring replacements takes a long time (in 17 reviews)

More Pros and Cons

  1. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Somerville, MA
    Former Employee - Operations Manager in Somerville, MA
    Recommends

    I worked at U.S. Security Associates full-time (More than 10 years)

    Pros

    The people who can guide growth not heard and realize company guidance is key

    Cons

    Corporation elite can't furnace superior service growth and be profitable and they have to make money.

    Advice to Management

    Remember the mission of security and hope an individual will by the operation and do what they do best

    U.S. Security Associates Response

    Feb 20, 2017 – HR Specialist

    On behalf of the U.S. Security Associates family, thank you for your more than 10 years of service to our team. We appreciate your recommendation, however we certainly understand there's always more ... More


  2. Helpful (1)

    "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Security Associates full-time

    Pros

    Worked in very closed environment to what this company is used to supplying workers for so they kind of left us fend for ourselves. This was the best practical way they could handle what we did for our client.

    Cons

    When they involved themselves in anything it was completely unorganized. Their upper management was inept to handle very much other than supplying parking lot watching officers. Their middle management was essentially the people who were there long enough to understand what people were supposed to do.

    Advice to Management

    Hold yourself to a higher standard. And don't just say those words, follow through with them. Never will you be able to hire much in the way of quality paying minimum wage and managers at not much more than that. Organize for success and pay a bit more where ithe can actually help and not hinder you

    U.S. Security Associates Response

    Feb 17, 2017 – HR Specialist

    We’re very sorry that you had this experience. Our focus is to ensure a Safe. Secure. Friendly.® environment for our people, clients and the community. As such, we do believe there is always more we ... More


  3. "Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security in Katy, TX
    Former Employee - Security in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Security Associates full-time (More than 3 years)

    Pros

    High level of quality for their client's.Follower Company procedures and policies.

    Cons

    No increase or raises unless you move to a higher position...

    Advice to Management

    Give yearly pay increase

    U.S. Security Associates Response

    Feb 16, 2017 – HR Specialist

    From the U.S. Security Associates family to yours, we appreciate your more than three years of service to our team. We understand there's always more we can do to ensure better outcomes. This ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "SECURITY Monitoring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Monitor
    Current Employee - Security Monitor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Security Associates part-time (More than a year)

    Pros

    Encouragement others, just have a big heart.

    Cons

    Never meet management, supervisor never check on staff or get a thank you.

    Advice to Management

    Support the employees that makes you look good,


  6. "Good company for a start in the Security Industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Houston, TX
    Current Employee - Account Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Security Associates full-time (More than 3 years)

    Pros

    Experiences with a variety of new learning and meeting of new clients. Able to train and share experience with new officers and new clients as well. Great training and great instructors.

    Cons

    Long hours, low salary for high expectations. Constant work with low down time and low benefits. Sometimes officers are mandated to work over time, due to lack of caring from other officers. Need to find a better caliber of Officers

    Advice to Management

    Look after you officers, managers, Hiring managers and Operations managers. They work hard and hardly ever see them relax. More then workers, they are humans as well.

    U.S. Security Associates Response

    Feb 13, 2017 – HR Specialist

    On behalf of the U.S. Security Associates family, thank you for your more than three years of service to our team. We appreciate your recommendation, as it is with great pride that we lead the ... More


  7. Helpful (3)

    "Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - US Security Associate in Glasgow, KY
    Former Employee - US Security Associate in Glasgow, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at U.S. Security Associates full-time (More than a year)

    Pros

    great for independent people.
    good for those who like to work as a team
    Meet new people learn new skills about the field

    Cons

    low pay, not much room in advance.
    Hire replacements take a long time
    Alot of Turnover with management and they never come to the sites to check on their employees.

    Advice to Management

    Good company to work for. For the most part. Some supervisors are ok. Certain positions in upper management could be reevaluated.

    U.S. Security Associates Response

    Jan 31, 2017 – HR Specialist

    Thank you so much for taking the time to provide your feedback. We’re very pleased to hear that you experienced a positive, team-based work environment, enabling you and other Associates to work ... More


  8. "they try...."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Security Associates full-time

    Pros

    If you would like to get a job and make a little over minimum wage, go ahead and work for this company. You start off working easy shifts but there are opportunities to get better security guard positions; however, you have to ask for them and keep reminding them. Overall, if you want a second job to make extra money or if you are not that ambitious, this is a easy gig.

    Cons

    pay and odd hours

    Advice to Management

    Pay employees a little more and treat them with respect, so you have less turnover.

    U.S. Security Associates Response

    Feb 13, 2017 – HR Specialist

    Thank you for taking the time to provide your feedback. We understand there is always more we can do to provide better outcomes for our Associates. This includes providing career advancement ... More


  9. "Security Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer - Site Supervisor in Greenville, NC
    Former Employee - Security Officer - Site Supervisor in Greenville, NC

    I worked at U.S. Security Associates full-time (More than 3 years)

    Pros

    The site supervisor doesnt work weekends

    Cons

    Alot of turnover with management and they dont visit sites to check on their employees.

    Advice to Management

    Find members of management that are committed to the company and have no problem going in the field.

    U.S. Security Associates Response

    Jan 25, 2017 – HR Specialist

    From the U.S. Security Associates family to yours, we appreciate your more than three years of service to our team. We understand there's always more we can do to ensure better outcomes. This ... More


  10. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Security Associates full-time

    Pros

    Easy job, good job security

    Cons

    Management sucks, lots of rules and paperwork

    U.S. Security Associates Response

    Jan 24, 2017 – HR Specialist

    Thank you for taking the time to provide your feedback. We understand there is always more we can do to provide better outcomes. This includes improving how we do things, and continuing to work hard ... More


  11. "Get a good site to work at."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unarmed Security Officer in Elizabethtown, NC
    Current Employee - Unarmed Security Officer in Elizabethtown, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Security Associates full-time (More than a year)

    Pros

    Can be an easy job. Just need to pay attention during training, and get along with workers at site.

    Cons

    Some sites offer $8 an hour, and requires consant vigilance while some offer $10 an hour and minimal observation. Get a good site, and ask if there are any openings in other sites if you do not like yours.

    Advice to Management

    Stay connected with site management.

    U.S. Security Associates Response

    Jan 24, 2017 – HR Specialist

    Thank you so much for taking the time to provide your feedback. We understand not every company is perfect, but we do believe there is always more we can do to provide even better outcomes for both ... More



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