U.S. Trust Reviews | Glassdoor

U.S. Trust Reviews

Updated October 9, 2017
225 reviews

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3.6
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U.S. Trust President Keith T. Banks
Keith T. Banks
112 Ratings

225 Employee Reviews

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Pros
Cons
  • Competing with Merrill Lynch in the same market (in 9 reviews)

  • There is not much room for career growth (in 5 reviews)

More Pros and Cons

  1. "VP Private Client Associate Developement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PCAD in Dallas, TX
    Former Employee - PCAD in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Trust full-time (Less than a year)

    Pros

    Excellent mangement, team, and service products

    Cons

    Large companies, in general, can sometimes not be as nimble


  2. "Client Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Trust full-time (More than 10 years)

    Pros

    the clientele are mostly very nice

    Cons

    Competing with Merrill Lynch in the same market

  3. "CSSO II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Trust full-time

    Pros

    Professional environment
    Competitive pay
    Independent work environment

    Cons

    There is a "Good ole boy" feeling of working in the late 1950's and the typical Office drama

    Advice to Management

    There is a lack of care or concern for the employee. My advise would be to show concern for those that you employ


  4. "Too Big"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Operations Analyst in Dallas, TX
    Former Employee - Accounting Operations Analyst in Dallas, TX

    I worked at U.S. Trust full-time (More than 3 years)

    Pros

    Large company (part of Bank of America) with lots of jobs and different cities to choose from if you want to move; benefits package above average (especially 12 weeks paid paternity leave); many co-workers, so chances of finding friends very high.

    Cons

    Company is too large, feel small in the whole scheme of things; mundane work and there isn't much change day-to-day; fairly difficult to move up jobs, mostly lateral moves available


  5. "HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Trust full-time

    Pros

    The team is client focused

    Cons

    Mergers have changed the culture


  6. "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at U.S. Trust full-time (More than 3 years)

    Pros

    The office environment and corporate culture were both really friendly. Full benefits and a lot of vacation days, too.

    Cons

    Not much opportunity for advancement unless you know some people or network a whole lot. The work can get really repetitive.


  7. "Private Client Manager (PCM)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Client Manager in Oklahoma, TX
    Former Employee - Private Client Manager in Oklahoma, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at U.S. Trust full-time (More than 8 years)

    Pros

    The majority of your colleagues were top notch professionals. As the Ultra High Net Worth Division of Bank of America you had the finest of Offices and due to your expertise, you were for the most part respected by your executives so long as you were meeting your goals. Overall individuals respected one another and excelled in taking care of ouur clientele.

    Cons

    When the market slumps, the usually nice bonuses shrink considerably. The biggest con is that there are entirely too many meetings and conference calls that are a waste of time when you just want to be meeting with Client to advise and in doing so revenue follows.

    Advice to Management

    Fewer Conference Calls. Fewer Sales Calls. And for God's sake try and devise a compensation plan that can fit on one sheet of paper. There was never one year rhar I was there that the compenssation plan was the same. It was a running jole amd tp a large degree...a common knock on Exec managment that tthey were constantly chasing deposits one year, then trust business next year, then Investment Management next year, then lending , then hedge,then private equity....for goodness sake. I could have taken 10 of the top Client Managers and designed a Comp Plan that would have done 5X the revenue while at the same time diversifying the overall revenue stream in the balance sheet...while believing it or not, doing the right thing by the Clients. Brilliant concept huh??

  8. "Overall review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trust Administrator in New York, NY
    Former Employee - Trust Administrator in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Trust full-time (More than a year)

    Pros

    Manager was approachable and hours are flexible as long as the work is completed

    Cons

    Difficult to receive promotions to higher titles despite the amount of work put in. Lack of inter-departmental communication and often under-staffed

    Advice to Management

    Do not overwhelm employees. Hire people to fit the company's needs


  9. "PCM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pcm
    Current Employee - Pcm
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Trust full-time (More than 10 years)

    Pros

    Fiduciary platform is a plus

    Cons

    Pay could be better, management is distracted

    Advice to Management

    Listen to your employees


  10. "Private Banking Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Banking Relationship Manager in Boston, MA
    Current Employee - Private Banking Relationship Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's is a Good location, with easy access, you get a decent salary, the job is challenging but also rewarding

    Cons

    There can. E quite a bit of bureaucracy in the day to day ins and outs of the job role


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