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U.S. Xpress Reviews
Updated Sep 26, 2023
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Found 915 of over 953 reviews
43% Recommend to a Friend
40% Approve of CEO
Found 916 of over 953 reviews
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Recommend to a Friend
Approve of CEO
Eric Fuller
313 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." (in 80 reviews)
Cons
- "lack of communication poor equipment/repairs no miles/sit more then you drive at time" (in 20 reviews)
Ratings by Demographics
This rating reflects the overall rating of U.S. Xpress and is not affected by filters.
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- 5.0Sep 5, 2023DriverFormer EmployeeChicago, IL
Pros
Always had work and growth
Cons
Lots of time in the truck
- 4.0Aug 24, 2023Regional Company DriverCurrent Employee, more than 1 yearDuncan, OK
Pros
I work the Family Dollar account (delivering to and unloading at Family Dollar stores). My dispatch team/ fleet managers are amazing, super helpful, and very understanding when things go sideways. They've worked around my doctors appointments, made sure I was fairly compensated when I put my tractor in the shop, have extended wait times, detention, and just general incompetence of the stores I unloaded at, and they make sure I'm home for my home time. The trucks are well maintained, put in the shop any time they need maintenance without hesitation. The company has amazing insurance benefits and they care about their drivers.
Cons
A lot of the stores I deliver to have a tendency to think they are my boss, they'll scold you for having to take a break (even when it's 105 degrees outside and you're overheating), they'll drag their feet while unloading and then blame the driver when it takes longer than scheduled to unload. Unloading is all done by hand, thousands of pieces of merchandise down rollers in your trailer. The people who load the trailers do a half-a$$ job and it results in piles of boxes falling from overhead while unloading and trailer doors getting stuck because boxes are fallen against from the inside. It's a lot of physical labor and it's dangerously hot in the summer time. Store managers can be extremely rude and unbearable. Most of the trailers are 20+ years old and need to be retired.
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U.S. Xpress Reviews FAQs
U.S. Xpress has an overall rating of 3.2 out of 5, based on over 953 reviews left anonymously by employees. 43% of employees would recommend working at U.S. Xpress to a friend and 34% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
43% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated U.S. Xpress 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at U.S. Xpress to be career development, coworkers, benefits and the cons to be work life balance, culture, management.
