U.S. Xpress Reviews | Glassdoor

U.S. Xpress Reviews

Updated March 13, 2019
507 reviews

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3.2
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U.S. Xpress CEO Eric Fuller
Eric Fuller
113 Ratings

Employee Reviews

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Pros
  • "The work environment is pretty relaxed" (in 29 reviews)

  • "I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay" (in 19 reviews)

Cons
  • "Long hours are part of the business" (in 18 reviews)

  • "Poor communication from fleet managers" (in 17 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time

    Pros

    Great people, compensation, benefits

    Cons

    There are none to list.


  2. "CDL Driver"

    StarStarStarStarStar
    Former Employee - Driver
    Former Employee - Driver

    I worked at U.S. Xpress full-time

    Pros

    Generally took care of me.

    Cons

    It is truck driving OTR

  3. "Truck Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Tampa, FL
    Current Employee - Class A Truck Driver in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 3 years)

    Pros

    Lots of work and beautiful large paychecks. US Xpress really care about their drivers.

    Cons

    Working 6 days a week with one day off.

    Advice to Management

    Management is great.


  4. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver
    Current Employee - Truck Driver
    Recommends
    Positive Outlook

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Generally a good work environment.

    Cons

    Long days, usually run hard

    Advice to Management

    Walk the Talk, look at market pay rates.


  5. "Unpaid work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Class A Cdl Truck Driver
    Former Employee - Class A Cdl Truck Driver
    Doesn't Recommend

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    None that compensate for unpaid work.

    Cons

    Unpaid for 2 days of tractor transport and the associated hotel expense. Company lax about payments/compensation owed to drivers. Forced dispatch for the maximum hours allowed by law. May work for some drivers, but applicants should ask about required hours of work before accepting employment.


  6. "Glorified babysitter for a bunch of unqualified technicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Supervisor
    Former Employee - Shop Supervisor
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at U.S. Xpress full-time (More than a year)

    Pros

    Great starting pay for the position, if your qualified enough coming from the outside, you can haggle for some vacation to start, but they will pull the bait and switch with how much they offer for the position and then when you get the contract it is significantly less.

    Cons

    Manipulative and insubordinate staff, management constantly changing cause no one wants to do the amount of travel to and from Chattanooga, TN. All management positions are "At will" which means they can and will come in and fire you for no reason. The staff is insubordinate, when trying to reprimand staff, upper management doesn't follow through and takes the side of the reprimanded employee when they retaliate and offers no backing to the managers.

    Advice to Management

    All lower end employees have lost faith in you. No amount of visits from upper management, HR, or surveys will help. You pay your techs garbage, and don't listen to their suggestions.


  7. "Do not work at the Tempe office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Capacity Buyer in Tempe, AZ
    Former Employee - Capacity Buyer in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at U.S. Xpress full-time (More than a year)

    Pros

    NONE! There is not one positive thing in this office.

    Cons

    This is one of the most unproductive and unprofessional office environment I worked in. It's like working in a fraternity house with a bunch of immature guys wearing shorts and flip flops to work. It's so unprofessional, ugh!

    Advice to Management

    Send an Office manager or HR to manage this office!

  8. Helpful (3)

    "All-around Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Shippensburg, PA
    Current Employee - Truck Driver in Shippensburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Not all companies demonstrate respect for their drivers; US Xpress does, and adds very good pay and benefits. US Xpress definitely is worth a look.

    Cons

    Drivers on dedicated accounts work a six-day week. However, most such drivers are home nightly and earn more than the typical over-the-road driver.


  9. "Good for new cdl holders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Driver in Tunnel Hill, GA
    Former Employee - OTR Driver in Tunnel Hill, GA
    Recommends

    I worked at U.S. Xpress full-time (More than a year)

    Pros

    Great for getting trained and 1 year experience

    Cons

    Poor interdepartmental communication.


  10. "Have patience"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Class A Truck Driver in Tunnel Hill, GA
    Current Employee - Class A Truck Driver in Tunnel Hill, GA

    I have been working at U.S. Xpress full-time

    Pros

    They hire brand new drivers out of school

    Cons

    You will wait forever to be seated on a truck