U.S. Xpress Reviews | Glassdoor

U.S. Xpress Reviews

Updated October 9, 2018
488 reviews

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3.3
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U.S. Xpress CEO Eric Fuller
Eric Fuller
103 Ratings

488 Employee Reviews

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Pros
  • "The work environment is pretty relaxed" (in 29 reviews)

  • "I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay" (in 18 reviews)

Cons
  • "Long hours are part of the business" (in 18 reviews)

  • "They often are not honest with the fleet managers" (in 17 reviews)

More Pros and Cons

  1. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time

    Pros

    Great atmosphere and fun working environments

    Cons

    Nothing that I can think of


  2. "Paid my bills, bought my groceries, but had to work for it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher Ex Driver in Newton, NC
    Current Employee - Dispatcher Ex Driver in Newton, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time (More than 8 years)

    Pros

    Company has good equipment and steady work for those who want it. To many different divisions to rate them all, but dedicated lanes are the best.

    Cons

    Pay rates are low and benefits are near non-existent and attention to your personal issues is on the bottom of the list.

    Advice to Management

    Listen to what your driver's really want and not what you think they want. They have things that are more important than what you think they should be. Talk is cheap.

  3. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time

    Pros

    Great people, compensation, benefits

    Cons

    There are none to list.


  4. "Account Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor
    Current Employee - Account Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 3 years)

    Pros

    Fast paced environment, opportunities for advancement

    Cons

    Working most of the holidays

    Advice to Management

    Yes


  5. "Dollar tree account"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDL Driver in Columbia, SC
    Former Employee - CDL Driver in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    Reasonable home time, good pay

    Cons

    Slow unload at stores due to lack of employee hours

    Advice to Management

    I've heard that they have improved this by allowing more hours to be better staffed for the truck deliveries


  6. "Watch out for HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent pay and nice facilities at corporate but not terminals

    Cons

    HR lets Management do what they want without protecting employees


  7. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    Orientation went well and everyone were professional.

    Cons

    After orientation they seem to take longer than anticipated to get a trainer

  8. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Class A Truck Driver
    Current Employee - Class A Truck Driver
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Good company. Seem to care about the employees.

    Cons

    Pay is much better elsewhere after training.


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time (More than a year)

    Pros

    Very professional work setting. They embrace technology that make life easier for drivers, managers and payroll staff.

    Cons

    Pay was lacking for such a dynamic leadership role. Need better training for managers and dispatchers.

    Advice to Management

    Invest in your people!


  10. Helpful (2)

    "Do NOT seek employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Walmart Account Truck Driver in Gas City, IN
    Former Employee - Walmart Account Truck Driver in Gas City, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    No pros. Walmart Account out of gas city indiana. Im a lease purchaser so obviously i have a truck payment. They only pay for loaded miles. Ran a full 70 hr clock and my first check was$320, checked my paycheck statement today, it's ajoke! Although i ran almost 2000 miles in a ŵeek, im bringing home $0!!! They will use LP drivers to do Wal-Mart's back hauls and if they are 1-3 hours away you still don't get paid for it!!!

    Cons

    Everything about this place is a con!!! Dispatchers are completely oblivious on how to do their actual job. I was on the Dollar Tree account out of Joliet,Indiana, they took me off because noone could make notes of drivers calling and reporting breakdowns so they assume you haven't stayed in contact with them and will take you off the account. They paid me about $2000 just to stay with US Xpress , because I'm a fan good driver and they put me on walmart accountjust to lose me anyways. I will never recommend this company to anyone even if you have no bills to pay. There's only 3 of us LP guys on this account since its so new and one of them didn't even stay for his 2nd week.

    Advice to Management

    Increase the pay for this account by ALOT, pay for loaded AND unloaded miles as well as the back hauls if their over a certain account of miles from the last stop. Also stop running your men literally all night long from 10pm to 8am and call them at noon thinking their not sleeping or that their 10 hour reset has reset.


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