U.S. Xpress Employee Reviews | Glassdoor

U.S. Xpress Reviews

Updated February 27, 2017
275 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
140 Ratings

275 Employee Reviews

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Pros
  • Good pay, structured compensation plan (in 12 reviews)

  • Great family oriented work environment (in 11 reviews)

Cons
  • culture of fear, micromanaging, low pay (in 17 reviews)

  • No communication between fleet managers or planners (in 12 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Load Planner in Jonesville, SC
    Current Employee - Load Planner in Jonesville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    One of the best companies I have worked for; been with this company since 2005. Been treated very well by them and off site place where I work at is like a family to me.

    Cons

    Becasue of working off-site sometimes we get overlooked.

    Advice to Management

    Hiring within at times seems not to happen as often as it should. I know looking outside does help but there are allot of great people that work within the walls of the company that should get a chance at proving themselves.


  2. "Transportation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Manager in Marion, IN
    Current Employee - Transportation Manager in Marion, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    i have been with US Xpress for 11 years. starting as a driver, then driver liaison, then account supervisor, and currently Transportation Manager. Great company to work for. Great pay, upper management is very knowledgeable and willing to help you succeed . they do not treat you like an employee, they treat you like part of a Team.

    Cons

    i have not experienced any down side of the company


  3. "Dedicated Operations - Fleet Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Ops Feet Manager in Chattanooga, TN
    Current Employee - Dedicated Ops Feet Manager in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    Working at USX is interesting, fast-paced & rewarding.

    Cons

    The amount of work that is squeezed into 8 hours.

    Advice to Management

    Pay increases that are based on each individuals work ethics, merit & willingness to go that extra mile for their drivers.


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  5. "Excellent Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Manager in Chattanooga, TN
    Current Employee - Dedicated Manager in Chattanooga, TN
    Recommends

    I have been working at U.S. Xpress full-time (Less than a year)

    Pros

    -Easy, direct communication to management
    -Competitive pay and benefits
    -Promotion opportunities available if you are willing to work for it

    Cons

    None at this time - my experience has been positive thus far.

    Advice to Management

    Continue to focus on employee development. US Xpress has a greater focus on employee development than any employer I have worked for, so continuing this effort is a definite plus. I look forward to continued opportunities at US Xpress.


  6. "Transportation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Manager in Hickory, NC
    Current Employee - Transportation Manager in Hickory, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    Employee orientated. Family owned. Forward thinking. Growing with the times.

    Cons

    Long hours are part of the business.

    Advice to Management

    Stay the path. Keep on doing the things we are the best at.


  7. "Great Place For Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Manager in Chattanooga, TN
    Current Employee - Dedicated Manager in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 3 years)

    Pros

    Great advancement opportunity. Hard working employees are recognized and rewarded. Quality Senior Leadership. Very intelligent and capable Chief Officers. Big company that feels like a small one, and treats it's people well.

    Standout: Justin Harness SVP Dedicated, is an exceptionally bright and talented. He is honest, and forthright. He is a leader in every sense of the word, and cultivates his people for bigger better things. He has established a culture, that I would recommend to _anyone_ in our field.

    Cons

    Pay raises generally with promotion. No cost of living increases.

    Advice to Management

    Stay in touch. Don't create distance between yourselves and your employees. Unlike Werner, this company has a great "feel" and rapport with it's folks. As soon as you start treating people like numbers, they loose all ownership in what they do. Your accessibility, and honest communication is key.


  8. "Transportation Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Manager in Chattanooga, TN
    Current Employee - Transportation Manager in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    USX is investing in their location level management, pushing for interdepartmental interaction to solve issues and fostering development across departments. It is fast paced, high energy and goal focused. Change in culture has been ongoing and showing results in areas.

    Cons

    Fast paced and high energy often lead to high stress. Employees often worry about the who did it vs how to resolve it.

    Advice to Management

    Keep the changes coming. Company has come a long way in a few years. With change comes stress, but the outcomes should be worth the challenge.


  9. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 3 years)

    Pros

    Care about their employees. Always looking at ways to better the employees knowledge to manage the business. Makes safety a top priority

    Cons

    Being so large it is sometimes hard to get responses to questions in a timely manner.

    Advice to Management

    Keep working on ways to improve the operation.


  10. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Xpress full-time (More than 8 years)

    Pros

    fast paced, dynamic, ability to move up in the company with hard work

    Cons

    long hours, increases were usually with promotions


  11. "Working for a Top Notch company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Chattanooga, TN
    Current Employee - Human Resources in Chattanooga, TN
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    This company is definitely in an improvement phase and it is much accepted and appreciated. I feel our company offers competitive benefits, pay and opportunity. Hard work doesn't go unnoticed and pays off. There are a ton of wonderful people and environment is very family oriented and caring. The organization is very supportive of new ideas and creativity to get things done.

    Cons

    Trucking can be very stressful. It's a faced paced environment that never stops. You have to be up for that challenge to feel successful otherwise it can be a little over whelming.



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