U.S. Xpress Reviews | Glassdoor

U.S. Xpress Reviews

Updated August 15, 2018
481 reviews

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3.3
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U.S. Xpress CEO Eric Fuller
Eric Fuller
100 Ratings

481 Employee Reviews

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Pros
  • "Positive work environment and upbeat culture" (in 29 reviews)

  • "I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay" (in 17 reviews)

Cons
  • "Long hours are part of the business" (in 18 reviews)

  • "They often are not honest with the fleet managers" (in 17 reviews)

More Pros and Cons

  1. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time

    Pros

    Great atmosphere and fun working environments

    Cons

    Nothing that I can think of


  2. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Class A Truck Driver
    Current Employee - Class A Truck Driver
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Good company. Seem to care about the employees.

    Cons

    Pay is much better elsewhere after training.

  3. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time (More than a year)

    Pros

    Very professional work setting. They embrace technology that make life easier for drivers, managers and payroll staff.

    Cons

    Pay was lacking for such a dynamic leadership role. Need better training for managers and dispatchers.

    Advice to Management

    Invest in your people!


  4. Helpful (1)

    "OTR Team Hazmat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Team Hazmat in Saint Louis, MO
    Former Employee - OTR Team Hazmat in Saint Louis, MO
    Neutral Outlook
    No opinion of CEO

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    -Electronic Logs
    -Good CPM
    -Newer Equipment
    -Multiple avenues of communication to dispatchers

    Cons

    -All automated shifters no 10speeds
    -Team Loads are few and far between
    -Took 3 months just to get our ezpass


  5. "Decent Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Xpress full-time

    Pros

    You can work your way up. Decent Benefits. No overtime.

    Cons

    High turnover. Benefits could be better


  6. "Great company to work for. Employees are very friendly. Loved the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warranty Coordinator in Flintstone, GA
    Former Employee - Warranty Coordinator in Flintstone, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at U.S. Xpress full-time (More than 8 years)

    Pros

    Friendly environment and decent benefits.

    Cons

    No loyalty. You do not have job stability. Especially in the first quarter. Poor management in most but not all areas.

    Advice to Management

    Even though your job is stressful,so are the employees jobs. If an employee is asking for training or advice or an answer to a problem,don’t throw it off on someone else or push it to the side. Take the time to find the solution and always at least listen to the employees complaints. Some I’m sure are pointless. But some are legit. Stay out of “clicks” and rumor mills. These people look up to you for guidance and to set examples


  7. Helpful (1)

    "If you support a family and yourself, please don’t work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver in Tunnel Hill, GA
    Former Employee - OTR Truck Driver in Tunnel Hill, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    You will start making a little cash. You have your benefits.

    Cons

    You will end up very broke, I’m talking 3+ weeks no pay. And don’t ever ever lease here either.

    Advice to Management

    Just close your doors. What you did to me and my family is wrong.

  8. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time

    Pros

    The people are great, benefits are great, very modern and up beat company. Continuously moving forward.

    Cons

    For some of the people that aren’t very high up in the company, the pay is sometimes a little less than expected.


  9. "Typical OTR experience"

    StarStarStarStarStar
    Former Employee - OTR Truck Driver
    Former Employee - OTR Truck Driver
    Doesn't Recommend

    I worked at U.S. Xpress full-time (More than a year)

    Pros

    You have a steady job.

    Cons

    Away from home all the time. No social life. Basically a prisoner to a 10x10 cab, that is your workplace and home for most of your life. Have to constantly make sure they are paying you correctly.


  10. Helpful (1)

    "Salaried employee on a team dedicated account for 4yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dedicated Driver Team in Buffalo, NY
    Current Employee - Dedicated Driver Team in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Xpress full-time (More than 3 years)

    Pros

    My run is salaried so I know what I will make and dedicated so same run weekly

    Cons

    NO PAID VACATION!!! NO RAISE IN 4 YEARS WITH THE COMPANY!!!

    Advice to Management

    Treat the drivers that stick with the company with some incentives and we should all get some vacation time. We are humans like you and should be treated like it


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