U.S. Xpress Employee Reviews | Glassdoor

U.S. Xpress Reviews

Updated February 21, 2017
267 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
U.S. Xpress Co-Chairman, CEO, and Secretary Max L. Fuller
Max L. Fuller
139 Ratings

267 Employee Reviews

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Pros
  • Good pay, structured compensation plan (in 12 reviews)

  • Great family oriented work environment (in 10 reviews)

Cons
  • culture of fear, micromanaging, low pay (in 17 reviews)

  • No communication between fleet managers or planners (in 12 reviews)

More Pros and Cons

  1. "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Xpress full-time (More than 8 years)

    Pros

    fast paced, dynamic, ability to move up in the company with hard work

    Cons

    long hours, increases were usually with promotions


  2. "Working for a Top Notch company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Chattanooga, TN
    Current Employee - Human Resources in Chattanooga, TN
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than 10 years)

    Pros

    This company is definitely in an improvement phase and it is much accepted and appreciated. I feel our company offers competitive benefits, pay and opportunity. Hard work doesn't go unnoticed and pays off. There are a ton of wonderful people and environment is very family oriented and caring. The organization is very supportive of new ideas and creativity to get things done.

    Cons

    Trucking can be very stressful. It's a faced paced environment that never stops. You have to be up for that challenge to feel successful otherwise it can be a little over whelming.


  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CDL Driver
    Current Employee - CDL Driver
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Room for growth, if you don't want to stay a driver, there are plenty of office positions.

    Cons

    Weekend dispatch, night dispatch. As long as your stacked on Friday with your m-f fleet manager your good.


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  5. "Great job and opportunites!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Specialist in Chattanooga, TN
    Current Employee - Human Resources Specialist in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Friendly environment, career advancement opportunities, casual dress, fast-paced work flow, over-all positive work environment

    Cons

    Not enough holiday/personal/sick time compared to other companies I have worked, occasional negative interactions with drivers/customers


  6. "Claims Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Coordinator in Chattanooga, TN
    Current Employee - Claims Coordinator in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    Advancement opportunities, benefits, 5 paid holidays, PTO

    Cons

    Drama, co-workers, have to work holidays depending on the department

    Advice to Management

    Shift Premium for afterhours and triple time on holidays


  7. "Excellent Employment Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (Less than a year)

    Pros

    U.S. Xpress, Inc. is a forward thinking, family oriented, fair company to work for. They communicate openly with employees, working diligently to boost morale, which leads to higher productivity and fosters an atmosphere of growth.

    Cons

    None Cons at this time.

    Advice to Management

    Continue to utilize the ever growing veteran pool to fill positions needed throughout the organization.


  8. "Local driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Truck Driver in Delaware, OH
    Former Employee - Local Truck Driver in Delaware, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at U.S. Xpress full-time (Less than a year)

    Pros

    Positive place to work, good miles steady payvheck

    Cons

    I have no cons to post


  9. "Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time

    Pros

    Great people, very nice facilities, on-site gym. Good for young people with little experience. Starting to invest in leadership development.

    Cons

    Compared to other companies, the pay is low and benefits are expensive for what you get. Way behind the times with technology and people processes.

    Advice to Management

    From what I've heard, the CEO and COO seem detached and uninterested in the human side of business. Yet with proper emphasis, this could be our competitive advantage.


  10. "Great Place for a Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time

    Pros

    Invests in its employees
    Recognizes consistent efforts
    Wants employees to succeed

    Cons

    Some may find the industry difficult to work in


  11. "Great Company, Great Leadership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Xpress Eite Associate in Chattanooga, TN
    Current Employee - Xpress Eite Associate in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Xpress full-time (More than a year)

    Pros

    U.S. Xpress Cares about their employees and drivers. The leadership team is constantly seeking to build better internal relationships and find new ways to innovate. They never pass up an opportunity to listen to their employees and make adjustments when appropriate. The company also loves to develop its employees through various professional certification programs and department cross training programs. If you want to grow yourself personally and professionally, U.S. Xpress is a great family to join!

    Cons

    Trucking is a very unique, fast-paced industry and is not for everyone. It can be a very rewarding industry but also brings with it many difficult challenges.

    Advice to Management

    Continually seek innovation.



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