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U.S. Xpress Employee Reviews about "fleet managers"

Updated Jun 23, 2021

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Found 819 of over 819 reviews
3.1
48% Recommend to a Friend
U.S. Xpress CEO Eric  Fuller
52% Approve of CEO

Found 19 of over 819 reviews

3.1
48%
Recommend to a Friend
52%
Approve of CEO
U.S. Xpress CEO Eric  Fuller
Eric Fuller
255 Ratings

Top Review Highlights by Sentiment

Pros
  • "I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay.(in 65 reviews)
  • "the people are great and doing their best(in 39 reviews)
  • "Good benefits for mechanics and drivers(in 33 reviews)
  • "Good Work Environment(in 12 reviews)
  • "Most managers are good to work with.(in 12 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of U.S. Xpress and is not affected by filters.

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Reviews about "fleet managers"

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  1. 5.0
    Current Employee, more than 1 year

    Great company

    Feb 9, 2017 - CDL Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Room for growth, if you don't want to stay a driver, there are plenty of office positions.

    Cons

    Weekend dispatch, night dispatch. As long as your stacked on Friday with your m-f fleet manager your good.

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  2. 4.0
    Current Employee, less than 1 year

    Regional Company Driver

    Jun 23, 2021 - Interstate Commercial Driver in Shippensburg, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay was somewhat ok, the equipment was good

    Cons

    Some of the communication between fleet managers/dispatch.

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  3. 4.0
    Current Employee, more than 1 year

    Hard work, good money

    Mar 1, 2021 - Dedicated Driver in Marianna, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great fleet managers, get you home on time

    Cons

    Unload trailers piece by piece

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  4. 4.0
    Current Contractor, more than 3 years

    Great overall

    Feb 10, 2021 - Trucker Driver in Cleveland, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great set up for all drivers

    Cons

    Some bad fleet manager inexperience

    Continue reading
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  5. 3.0
    Current Employee

    Good Beginner Company

    Mar 24, 2021 - OTR Truck Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Money, Good fleet managers from my experience, Nice Trucks

    Cons

    Safety will blow your phone up over small little thing it’s understandable tho.

    Continue reading
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  6. 2.0
    Current Employee

    OTR team with wife.

    Feb 13, 2016 - OTR Team 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    U.S. Xpress provides new trucks and now has many new trailers which is greatly appreciated. Pay is great IF you can get the miles.

    Cons

    Unfortunately, the max miles promise is not true, we get low miles. Fleet manager doesn't care about us and seems unhappy with his job. Planners are absolutely lost! We sit A LOT without an assignment. Use to be a great company, but now I would not recommend it to anyone. To many lies, the most dishonest company I have ever worked for. If the fleet managers and load planners are representing the integrity of top management, then sorry boss, you don't have any! I have 10 years driving experience and strive to maintain a great attitude but they continuously drive our morale downward. Looking for a great place to work? KEEP LOOKING!

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    2 people found this review helpful
  7. 2.0
    Current Employee

    Fleet Manager

    Aug 6, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with, decent compensation.

    Cons

    You never know when you will be the next one to be terminated or "let go"; the company cares alot about the drivers but so much so that they over look their office staff. The drivers are very important for revenue but in order to manage the drivers you need office staff, in the Fleet Manager role specifically. You are over loaded with work, the typical day can go from 0730-1900 without you realizing where you are once you look up from your computer. You work extremely hard to plan out you fleet for the weekend and the minute you step out of the door the night time planners go in and unassign all of your work for the day causing upset drivers and upset FMs. You can come in on Monday and jump up and down and complain all you want but when Friday rolls back around it happens again. Its a merry go round that causes high turnover for drivers.

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    2 people found this review helpful
  8. 4.0
    Former Employee, more than 3 years

    Frustrated

    Mar 23, 2018 - OTR Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a good company for drivers who are just starting out. But having patience is a must. For first timers, the pay is competitive. A good company to get the experience needed to be a great driver.

    Cons

    Newer fleet managers are hired that don't have the experience or the knowledge of what drivers deal with daily. The driver to fleet manager ratio is on average, for newer FM's (35/1), for the more seasoned FM's (50/1). That's just the daily 8-5/ M-F Fleet managers. Nights and weekends are even worse. Getting through to dispatch on nights and weekends is virtually impossible. The planners are so overwhelmed at times, that they don't pay attention to the hours that you have left on your clock or whether you have home time coming up. Next thing you know, they're dumping a load going the opposite way or too far for you travel. I could keep going, but I'd run out of space.

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    3 people found this review helpful
  9. 2.0
    Former Employee, less than 1 year

    If you're a Professional driver-You will have a career full of Frustration here!

    Oct 9, 2019 - Professional CDL-A Truck Driver in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some good folks at this company in various departments and they mean well: Unfortunately they don't call the shots. They have Ok equipment, standard health benefits, but great education reimbursement program.

    Cons

    Poor Management, especially on the Walmart Dedicated Side! Sub-standard Communication, you are treated like a truck number and they will distort the truth to ensure they're able to continue 'status quo'. Most of the Fleet Managers wouldn't know the inside of a semi-tractor from a farm tractor. Their logistics personnel panics instead or logistically responding to situations causing unnecessary chaos that impacts the driver. They will Preassign you a load and when you are halfway to your destination it's Cancelled: The Maintenance staff is disgruntled and lack the skills necessary to keep the wheels moving which means you are punished financially for their inefficiencies. AND lastly, keep in mind that 'cents per mile' doesn't add up to a decent paycheck, if you're not getting the miles!

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    2 people found this review helpful
  10. 1.0
    Former Employee, less than 1 year

    Don't waste your time!!! You will never get rewarded for your hard work!!!!

    Aug 9, 2014 - OTR Truck Driver in Chattanooga, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No reasons to work there!!!!! Absolutely the worst company to work for as a OTR driver!!!!!

    Cons

    Was working there for half a year as a new driver just out of driving school. Was over the road. Got paid broke down 0.32 cents a mile for all the loads under 500 miles. Any other load over 500 miles got 0.17 cents a mile!!!! What a joke!!! Didn't know any better so kept on going. Was in and out of Texas up to 3 times a week and only got paid 0.17 cents a mile....that was $400 a week!!!!! Hated it!!!! God awful fleet managers! Company don't give a fan about drivers! Horrible!!! Do not work for this company!!!! It is owned by former truck driver....and that's what is sad about it....cuz you would think you would be cared for...but you ain't!!!! Never!!! Now I'm working for Transport America. The best job ever!!!! Love love love!!!! Paychecks are anywhere from $800- $1300 a week!!!!! Not no broke down $400!!! If you are looking for a job....this company really cares about its drivers ....pays good and great benefits!!!!!

    Continue reading
    4 people found this review helpful
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