UAE Exchange Reviews | Glassdoor

UAE Exchange Reviews

Updated December 11, 2017
73 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

73 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • As a Exchange company, where products diversification is limited as so career growth & Compensation & Benefits are too limed (in 8 reviews)

  • Zero work/life balance due to EXTREME underpay in salary compared to industry market average (in 3 reviews)

More Pros and Cons

  1. "Executive officer in Retail Marketing department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at UAE Exchange full-time

    Pros

    UAE Exchange was founded in 1980 in Abu Dhabi by business man B R Shetty and former United Arab Emirates Minister of Justice HE Abdulla Humaid Ali Al-Mazroei. It had expanded to over 800 offices worldwide by 2014. In 1993 UAE Exchange became a SWIFT member and the following two years opened operations in Oman and Kuwait as well as launching an express transfer, gold card and bank notes service. In 1999 it launched retail operations in India, which was to become the largest operation outside its home base, with 330 branches by 2015. It opened offices in Bangladesh, the UK and Sri Lanka in the following three years. In 2001 it launched Xpress Money, an instant money transfer service in the UK. By 2003, it added Australia to its network.

    Cons

    More products diversity is needed.


  2. Helpful (2)

    "I worked for almost 1 year."

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Jersey City, NJ
    Former Employee - Customer Service Representative in Jersey City, NJ
    Recommends
    Positive Outlook

    I worked at UAE Exchange part-time (More than a year)

    Pros

    Working over there gives you lot of confidence to handle customers .

    Cons

    some of the downfalls are customers have no time to wait and anything wrong from the agent customer go in for a complaint

    Advice to Management

    Management should be aware that agents take a lot of strain to meet customer needs negligence from the management leads to lot of problems.

  3. "UAE Exchange centre, Abu Dhabi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at UAE Exchange full-time

    Pros

    Good Working atmosphere, Different nationalities, Learning new things

    Cons

    Inability to recognize and acknowledge the sincere efforts of good employees

    Advice to Management

    Acknowledge and recognize the sincere efforts


  4. "Why I Wouldnt Recommend This Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at UAE Exchange full-time

    Pros

    Easy to do. Once you understand the system, you can use it to your advantage and work on efficiency and serving the customers in the best way.

    Cons

    No appreciation whatsoever. If you are picked as the Employee of the Month, no cash bonus or voucher or even a 'good job.' No salary increase. No bonuses. No career opportunities and even if you are elevated to a supervisor, you salary remains the same.

    Advice to Management

    Appreciate your employees. If you dont treat them right, you can't expect them to treat customers right. Giving normal timings before the weekly off is a MUST when you CANT let them enjoy public holidays.


  5. "good school to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Doha (Qatar)
    Current Employee - Management in Doha (Qatar)
    Recommends
    Positive Outlook

    I have been working at UAE Exchange full-time (More than 3 years)

    Pros

    great place to learn its like a schoool

    Cons

    you must move after the experience .


  6. "UAE EXCHANGE CENTRE LLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Dubai (United Arab Emirates)
    Former Employee - Supervisor in Dubai (United Arab Emirates)
    Doesn't Recommend
    Negative Outlook

    I worked at UAE Exchange full-time (More than 8 years)

    Pros

    Shift Timings are good but depends on branch locations

    Cons

    Very low salary and management does not care about staff rotation. Too much politics within the system

    Advice to Management

    Please take care of staff's concerns and provide better salary package as per industry standard. Basic salary very low


  7. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Dubai (United Arab Emirates)
    Current Employee - Program Manager in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Credit to all working in this company
    Best environment
    Very cooperative staffs

    Cons

    I could not find anything as certain general way of working is quite acceptable in any other company

    Advice to Management

    None

  8. "Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Ernakulam (India)
    Former Employee - Supervisor in Ernakulam (India)
    Recommends
    Positive Outlook

    I worked at UAE Exchange full-time (More than a year)

    Pros

    Great Company,Great team, Great Environment

    Cons

    SMall Company, Machines are outdated

    Advice to Management

    Can do better if they put it more effort


  9. "Great for freshers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officer in Abu Dhabi (United Arab Emirates)
    Former Employee - Officer in Abu Dhabi (United Arab Emirates)
    Doesn't Recommend

    I worked at UAE Exchange full-time (Less than a year)

    Pros

    Training programs are good for those at the beginning of their career

    Cons

    Growth is stifled by higher management


  10. "As a Associate (Operations)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee in Kochi (India)
    Current Employee - Anonymous Employee in Kochi (India)

    I have been working at UAE Exchange full-time (Less than a year)

    Pros

    best environment and best seniors

    Cons

    minimum Career Opportunity level

    Advice to Management

    give and take


Showing 73 of 75 reviews
Reset Filters